Author, N1C

Please tell us about the good and bad aspects of living in your local area:

There are so many great facilities, restaurants and shops around! The parking is great, the bin collections are very good. We really like living here!

How has the building management responded to any problems or issues you have raised:

Yes they have been great! we had an issue with the washing machine and they sorted out immediately - - -

Please share one thing (or more) which you wish you had known before you moved in:

You are going to be asking yourself why you have not been earlier here before?

Please tell us about the good and bad aspects of living in your local area:

The best part is it is very close to kings cross which is a very happening place in London. Great amenities and a cozy place to stay.

How has the building management responded to any problems or issues you have raised:

They were always there for help. I got a leakage in my apartment but it was fixed within 30 mins.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i could have booked this place for long and not from NCH.

Please tell us about the good and bad aspects of living in your local area:

The good aspects include the amazing restaurants and gardens we have, the only slight issue is that the walk to the station is a solid 15 mins which could be considered a bit long.

How has the building management responded to any problems or issues you have raised:

The response is always quick and satisfactory, very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

Everything is good, I was positively surprised by the amenities and how well they are maintained.

Please tell us about the good and bad aspects of living in your local area:

This is a fantastic area with plenty of shops and restaurants, very walkable, and a very new development with new things opening every month. Undoubtedly one of the most modern areas of London with new buildings and developments. The only thing I did not realize is that the tube station is massive and can get hectic. We are used to it but the first few times take getting used to!

How has the building management responded to any problems or issues you have raised:

Responses are instant and issues are resolved immediately. Whether maintenance or other, there is always someone available to help.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing I further I needed to know prior to moving in. All representations, videos, and tours were an accurate representation of the real living experience here.

Please tell us about the good and bad aspects of living in your local area:

The development is just at the edge of coals drop yard and the King’s Cross Related Argent estate and benefits from all its top quality facilities to include state of the art security ( both Manned and Unmanned ) .

How has the building management responded to any problems or issues you have raised:

Any issues are listened to with care , either promptly resolved or if /when immediate resolve is impossible an interim solution is being provided until a complete sensibly satisfactory resolution achieved .

Please share one thing (or more) which you wish you had known before you moved in:

Author Benefits from an extremely sleek and attentive and professional/ experienced on site management team who are based at the building. The Front Desk / Concierge is the Hub for main resident and visitors. The front desk team correctly acts as interaction point and is manned by an extreme able , well trained and attentive personal . The level of of service by the team is exceptional ( to say the least) and the desk is covered 365/24/7 The core concierge team has two shift, well overlapped with seamless handover between the team members . The shifts are well managed where at “Rush hour “ ( 19:00-21:00) the night concierge and one of the day concierge are there together supporting each other . It is a pleasure to watch and well thought through . The team members act with integrity and inteligence and with sensible empowerment. The concierge team members ,during the day , Nelson ( who has been in the building since its opening and so familiar with everything ! ) , Afrah (with her charm and willingness ) Sergei ( a very experienced hotel concierge) and Cosmin ( with Natural calmness and assistance )are diversified and have complimentary skills between them working in harmony and efficiency sometimes at an extremely difficult situations . Absolutely superb and hard working team - each with their own strength who try best to work in harmony together Thank you The night shift run By Antony ( who has been in the building from he outset )and Edson who has recently joined and looks very promising . Night time management ( especially during the weekends ) can be extreme difficult but both Antony and now Edson ( makes the building feels extremely secure together with dealing with their other duties . I have seen Antony deals with most difficult situations during the night with stride which is commendable . Edson is a new addition to the team and looks very promising . The on-site management is making sure that if additional cover is needed when one of the core front desk team is away , it is always supervised by an existing experienced other team member. It is important to note that the common parts ( internally nd externally ) are well maintained and the house keeping internal team is extremely pleasant & managed well .