Rise Homes

Please tell us about the good and bad aspects of living in your local area:

A sense of belonging, neighbors looking out for each other, and local events that bring people together. Easy access to shops, schools, healthcare, and public transport. Park nearby where you can relax and exercise.

How has the building management responded to any problems or issues you have raised:

Yes - regarding hot water issue last month Also prompt fixes around the communal area such as foots and lifts, always kept clean and tidy.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving into The Locks is that while the facilities and location are excellent, the recycling system isn’t as well-organised as I expected. It would have been helpful to know in advance that recycling collections are limited, so I could plan around it.

Please tell us about the good and bad aspects of living in your local area:

Great location in city centre.Sainsburys literally over the road,good selection of local pubs,bars & restaurants within walking distance. Easy to get an Uber if required. Secure underground parking for an additional nominal fee.

How has the building management responded to any problems or issues you have raised:

Always found Courtney & Steve to be approachable,friendly & professional.

Please share one thing (or more) which you wish you had known before you moved in:

Bills really economical. Never had any issues with appliances. There can be traffic noise...but to be expected in city centre on the ring road!

Please tell us about the good and bad aspects of living in your local area:

Close to amenities such as kelham and the city centre, excellent for transport links by road and public transport. However not any big shops near by.

How has the building management responded to any problems or issues you have raised:

Problems and issues raised can go without response for days even though someone is meant to be manning the email inbox Mon-Fri 9-5.

Please share one thing (or more) which you wish you had known before you moved in:

Which management knowledgeable about the building and energy suppliers

Please tell us about the good and bad aspects of living in your local area:

The Ironworks is in an X industrial area so it is not in the middle of a central business district however there is still grocery shops in walking distance and a short walk to the city centre. It is close to the universities and away from lots of the noise of sheffield. There doesn’t seem to be too much antisocial behaviour or criminal activity as there is not much value around the only other residential places are other apartments and student living which is nice as that does not attract much crime.

How has the building management responded to any problems or issues you have raised:

as mentioned, I wanted to chase up the bills for the hot water as we didn’t want to pay them in one lump so yeah, it took six months for them to send us our first bill. We’ve had nine month tenancy and we are only two weeks left living here and we still have not been sent an inventory report that we can add to.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the letting agent company and their way of doing things.

Please tell us about the good and bad aspects of living in your local area:

Location is perfect it’s really close to town and a walk away from west street. Range of shops and good transport links

How has the building management responded to any problems or issues you have raised:

Management responded to issues quite quickly and also followed up to check if there were any issues

Please share one thing (or more) which you wish you had known before you moved in:

Rooftop is not really a rooftop terrace Sometimes Be can be messy but management sort this out quickly