About Grainger

Based in the UK, Grainger is a British-based property developer and the UK’s largest professional landlord. It aims to create new communities, designed to cater to the needs of renters. Consequently there are flexible tenancies on offer and a dedicated Property Manager at every development.

Grainger developments

Currently there are a number of Grainger developments on HomeViews. These include purpose-built neighbourhoods like Tiltman Place and 19-27 Young Street. Similarly, Grainger is the developer behind Abbeville Apartments, a residential block in East London’s Barking suburb. The development is currently rated the number one development in Barking.

“I enjoy living here, my apartment is very spacious, clean and large as it is a new build. the quality of costumer service is very efficient and always there to to help.” – Verified resident on Abbeville Apartments

Additionally, Clippers Quay in Manchester is another development by Grainger. It features an on-site gym, residents lounge, cinema room, work zones and private gardens. Most noteworthy, the development spans five separate blocks and is so vast a dedicated underpass is being built under the six lane Trafford Wharf Road to connect residents with the tram stop on the opposite side. Finally, the development is also pet-friendly.

“A great place to live and the management team have been so helpful with anything we’ve needed. They have organised some great resident events which gave us the opportunity to meet some of our lovely neighbours. The apartments are lovely and the views over the quays are stunning.” – Verified resident on Clippers Quay

Grainger reviews

“Really nice accommodation, newly built three years ago so everything in great condition when I moved in.” – Verified resident on Macaulay Walk

To find out more, click on the developments in the list below to read reviews from residents. Do you live in a Grainger development? Leave a review here. Similarly, if there’s a Grainger development that you can’t find on HomeViews, click here to submit a new listing.

Number of Developments

19

Ratings

4.15 Rating

Rating (based on 335 reviews)

Excellent

43.88%

Very Good

41.49%

Average

9.25%

Disappointing

2.99%

Very Poor

2.39%

Developments

MAP

Showing all 19 developments

Grainger reviews

Reviews

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Showing 335 reviews

5* living

Verified Resident
Verified Resident
Review Date Oct 2020

The building management here are fantastic as they always communicate regularly with residents about in house events, competitions or what’s going on in the area. They have an excellent system for parcel management and obtaining utility information. The facilities at Clippers Quay are second to none and by far supersede anywhere else I’ve lived previously. The quality of the flat and the furniture included is excellent and well worth the price when you factor in the location and in house amenities, like the gym, barbers, coffee shop and cinema room to name a few. The staff I’ve interacted with have all been nothing but amazing from the day we moved in and always have a smile on their face. Paris is possibly the most cheerful person I’ve ever met and he can’t do enough to help if you need it.

Please tell us what you like and dislike about this area:

The property has excellent transport links into media city, the city centre and further out into Manchester. It’s close to superstores for food shopping and also has outlets nearby for other shopping. There’s a great selection of restaurants and pubs nearby in media city, or a short tram ride into the city centre for an even bigger array of choice.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known more about parking arrangements if I have a visitor over, eg is it possible to get a temporary one night permit or if it’s something to pay for.

How has the building management responded to any problems or issues you have raised:

The team have always been very quick to respond and arrange for someone to come and take a look at an issue we raised regarding the flat. They sent a maintenance man up the same day and ensured all COVID guidelines were followed to get it looked at.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

thank you so much for your kind words and we are over the moon that your are enjoying your stay with us.

Great and happy with it

I moved in three years ago, but my husband bought the flat 10 years ago as one of the first residents. He saw it as a very good investment at a time when Finsbury Park was still only up and coming and not as great as it is today. He thought it looked like a brilliant block of flats, modern and big sizes compared to what else is available.

We have a parking space with the flat which is really useful. I believe you can only get one now if you buy a flat that has a space or if you can find another resident to rent their space. In the centre of the development is  communal area which lots of the flats with balconies look over, we are on a side that faces a the Andover Estate and have two Juliet balconies but we look out onto lots of trees and get great sunsets.

The staff on site are excellent and we have the same guy who is here in the day and rotating staff at night who are all very helpful, friendly and get to know you.  The staff also patrol at night so if there is anyone loitering then make sure they are told to move on so you always feel very safe and secure. We have a 24 hour concierge service. They also take in all the post and Amazon deliveries so you don’t need to worry about anything. We are looking to move to a house soon and I don’t know what I will do when I don’t have this perk! There is a Facebook group for residents, which is really helpful if you want advice, need borrow something or want a last minute parking spot for a visitor. I believe the service charge is also reasonable compared to other serviced properties around Finsbury Park.

We are lucky enough to have three bedrooms, one we sleep in, one is a guest room and one we use as an office/music room. The flat is very open with a lovely kitchen and living area. It is great for hosting dinner parties for our friends.  The sound insulation is great – we never hear our neighbours. The insulation is so good we hardly ever need to use our heating which keeps bills down.

Please tell us what you like and dislike about this area:

I love the area, we are only moving away as we want to buy a house and be closer to my new office, but I have now lived around here for 7 years. For transport you are close to Finsbury Park tube which has the Piccadilly and Victoria lines as well as trains to Kings Cross and Moorgate. We are near Seven Sisters Road and Holloway Road so there are lots of buses – you can get to Kings Cross and Camden within 20 minutes. The tube is a 5-7 minute walk from the development and buses 1-5 minutes away.
There are some great places to eat out and brunch places – our favourite is Round Square, an excellent Chinese restaurant and take away, and the Bedford Tavern is a great locally run pub. We are right next to Crouch End and the beautiful local community where I tend to meet up with my other local friends.

Please share one thing (or more) which you wish you had known before you moved in:

How close we are to Crouch End and how easily connected the area is.

5
Facilities
5
Design
5
Location
5
Value
3
Management
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DO NOT LIVE HERE

Since living here there have been a large number of GDPR breaches. Within the first week we knew every single residents personal email address and full name. Later, information on what dog breeds lived here, flat numbers and photos of inside other peoples apartments were wrongly shared. Your personal information is NOT safe under this management.

There is a huge problem with organised crime in the area which Clippers are aware of, particularly regarding the frequent bike and parcel thefts. Unfortunately despite of all this, there are several doors around the building that do not close or lock properly and back gates that have been broken for nearly over a year which impinges on residents security.

No rent compensation has been given for the closure of the amenities. Despite being a FSTE 250, multi-million pound company, they have claimed they cannot afford to offer any compensation. The amenities in their words are “an additional benefit to renting at Clippers Quay and not part of the rental breakdown” which includes a Gym, Cinema Room, Communal and Dining Area. So arguably if all amenities were removed they would still charge £900+ a month for a one bedroom apartment, which is completely ludicrous. Clearly their rent prices do consider these amenities ​as it is Clippers main selling point and the reason why we and many other residents moved here.

There have been some inconsistent menial attempts to host community events such as a pumpkin competition and a glass of mulled wine in the reception and recently a food vendor parking up outside that you pay for yourself. In comparison, Clipper’s competitors like The Trilogy and Duet have organised a wealth of community care packages and events such as delivering a Rudy’s Pizza and Donuts to every door, hosting Chocolate and Cocktail Masterclasses, giving out free chilled drinks, ice cream and breakfast bundles. We were promised that in joining Clippers we would become part of a growing community, but a huge amount of residents here, including ourselves, feel that Clippers have done a complete disservice to its residents out of greed and complacency, especially during the pandemic where it was more important than ever to pay attention to our community.

Clippers Quay is marketed as a “pet friendly” rental company, this is FALSE. The residents had to contact Dogs Trust recently when Clippers released a new pet policy which banned and discriminated against certain pet breeds living here, some of which already lived in the building. Disgustingly they also led us to believe it was done in association with the Dogs Trust themselves. The Dogs Trust later issued a statement saying that they will NEVER discriminate against any dog and they had absolutely nothing to do with the pet policy. Clippers have also put in place restrictions on where our pets can go and recently said that they are no longer allowed on certain grass areas and need to be on a lead at all times.

The huge number of issues we have had during our time here have been met with nonchalant responses and we have been totally disregarded. This review box is honestly not big enough for me to fully explain, but there are a huge number of other problems we have experienced with WiFi, parcels, false promises etc. Clippers will always blame other people for their wrongdoings, they do not take any responsibility and have clearly outlined that their mission is to make as much money as possible at the expense of their residents. Please save yourself the hassle we and many others have had to go through and do not consider living here. We will certainly not be renewing our contract.

Please tell us what you like and dislike about this area:

There is a huge amount of bike theft that goes on in the supposed ‘secure bike sheds’ inside the ‘secure underground car park’. When me and my parter moved here we secured our bikes in the shed with the highest quality locks and within 24 hours they were gone, along with a number of others. The doors were smashed in and lock sawed through. After speaking to other residents I had learnt this was a regular occurrence and a shocking number of bikes had been stolen. Grainger and Clippers knew this, but still encouraged us to store our bikes there and said that it was secure and had CCTV, completely misleading. It is not a safe place for anyone’s property.

Co-op is just on the corner and very convenient, however there is a huge amount of theft that goes on there and only recently the front of the shop was smashed down in an attempt to steal the cash machine money.

Exchange Quay tram stop is close by.

Please share one thing (or more) which you wish you had known before you moved in:

– The management is awful and incompetent.
– Their “Pet Friendly” marketing is beyond misleading.
– Poor value for money.

What is the best feature of your home:

The location is good for easy travel.
Some of the reception staff are lovely and very helpful.

1
Facilities
2
Design
3
Location
1
Value
1
Management
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Not Worth it

Issues getting our deposit back:
Special mention to the building manager who will rinse you for as much as your deposit as she can. FYI they charge a cleaning fee for menial things that constitute to general wear and tear.

They tried to increase our rent by £50 (making the total rent for a one bed flat £900) after only one year.

Furniture is rubbish quality – the sofa is so cheap it’s comfier to sit on the floor.

Issues we’ve had:
– Locks changed twice because they were a fire hazard / broken
– Sink flooded our kitchen
– Shower leaked all over the floor EVERY time it was used
– Kitchen fan broke and had to be entirely replaced
– Blinds in the bedroom had to be reattached because they were put on poorly

Please tell us what you like and dislike about this area:

The location for commuting is good – the tram stop is only over the road.

Please share one thing (or more) which you wish you had known before you moved in:

Lies we where told:
– The building is pet friendly – they constantly restrict access for dogs. Now they’re no longer allowed on the grass and must be kept on a lead at all times.
– There will be a hairdresser downstairs – big fat lie by the person who made up our viewing as he went along
– Guest parking – again big fat lie at our viewing
– The internet is ‘very fast’ – regularly had to be turned on and off due to issues
– The communal areas are open 24/7 – they close at 10pm
– Windows where only cleaned ONCE during the entire year – absolutely filthy

What is the best feature of your home:

The location for commuting is good – the tram stop is only over the road.

3
Facilities
1
Design
4
Location
1
Value
2
Management
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The flat itself is nice but the management is awful

The flat itself is nice, it has a good communal area and a gym. However it is overpriced and my experience with management has been awful. We were lied to about our move in date so we made arrangements around this date only to have all of our emails ignored and we had to move all of our belongings out of our previous place and couldn’t move in until the following Monday during work. We also had an issue with our lock and heard that a lot of other people had the same problem so we went to maintenance and I was spoken down to and manipulated to the point that I left feeling as if I was in the wrong for informing her of the issue. A month later all of the locks were changed as there was in fact a fault however I did not receive an apology.

 

Please tell us what you like and dislike about this area:

I like how close it is to transport links, supermarkets and media city.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how awful the management team were, we’re currently waiting for our move out date because of numerous negative encounters with them.

What is the best feature of your home:

The communal area is really nice and the gym as well

4
Facilities
5
Design
5
Location
1
Value
1
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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