We moved into this property with such excitement, being told the sky pool would be complete in the summer. We since found out that this has been promised to residents every summer since opening, it is a marketing ploy. This development will be advertised as complete, however we were awoken and had to put up with drilling every single day. On top of this, we found out that the affordable housing development was located nearby Legacy F block which has a connecting communal roof top terrace, which during lockdown had a group of around 15 people having a bbq up there, and one day throwing rocks over the wall at the apartment windows and onto the balconies.
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Unfortunately it correlated with the affordable housing residents that there was continually disruptive behaviours from those residents, as stated by the Shift manager when we raised the issue of the rock throwing that there has been persistently disruptive behaviour.
F block does not have secure lifts with a fob system like Legacy A block does. When we were showed around the development, the agent took us a different way through the main concierge and did not notify us that F block actually has no concierge or security on the lists (key fobs) so anyone can enter F block round the back entrance.
Noise: The train tracks are extremely loud all day throughout the day, the neighbours are extremely disruptive and it seems there are a lot of university / international students living in the complex who enjoy playing music extremely loudly until 2am which echos loudly around the courtyard of Legacy F block. We raised this issue on multiple occasions with no prevail.
The bin stores were replenished 2-3 times a day, we lived on the second floor which created a lot of noise disruption, I imagine if you’re in a unit higher up this wouldn’t be an issue, but it is something I should mention.
We moved out after 6 months because we hated our time here that much. If you’re a landlord thinking of listing with Johns and co … AVOID, if you’re a tenant looking to move in, I would only recommend you took a unit within Capital or Ambassador where I’m sure you’d have less interruption as these units are complete and are away from the social housing development.
There was continuously strong smells of sewage coming through the air conditioning unit. When we moved in we was not notified that we would be paying separate bills for hot and cold water, so be mindful of this when you receive two water bills.
Please tell us what you like and dislike about this area:
11 minute walk to Vauxhall station, bus links close by and taxis available on the street.
Please share one thing (or more) which you wish you had known before you moved in:
Embassy Gardens is not a bad development however Legacy F block is, and I would never recommend for anyone to live in the F or G block as I imagine a lot of the noise issues would affect G as well as F. I wish we had known about the lack of security at the back entrance of F block.
How has the building management responded to any problems or issues you have raised:
Our landlord was great, and when we moved out we found out even he wasn’t aware of the trouble we had been going through at EG. After we ended our tenancy he stopped listing this unit with Johns and Co.