I find LCI perfect for young professionals with the amenities it offers. It is great having a gym and an outdoors heated pool on site, and the Italian restaurant downstairs offers the tastiest pizza I’ve had in London!
I like the design of the common areas, especially the ping pong and the pool tables, which are a great way to pass time on the weekend.
The only negative is that the facilities, especially the gym, often get overcrowded in peak hours, since it is quite small and the resident numbers keep growing.

Please tell us what you like and dislike about this area:

Within a walking distance, there’s a big Morrisons, where we do our weekly shopping, a Co-Op, Nisa, a small Superdrug, a few fruit and veg shops and Post Office. The area also offers a few small cafes with delicious and cheap all-day breakfast, a couple of pizzerias and, my favourite, a really tasty Turkish restaurant on the main street in Canning Town.
Right across the street from the development entrance, you can enjoy a walk on the river path with great views of the Thames and the O2.
You can easily get involved with the LCI community. We have a Facebook group which is updated daily and there’s often residents events organised, including Friday drinks once a month.

Please share one thing (or more) which you wish you had known before you moved in:

If the apartment is on a lower floor facing the inner yard, you will almost never get any natural sunlight in which can start to bother you after a while. On the other hand, I moved to a flat higher up with windows throughout and now my flat is boiling all throughout summer – sometimes it gets to over 30 degrees inside.
Most balconies are incredibly windy, which means you can rarely use them, especially if on a higher floor.

How has the building management responded to any problems or issues you have raised:

Johns & Co are the main estate agent who operates in London City Island and we have the displeasure to be their tenants.
We had multiple issues when we first moved in and our property manager were very inefficient in dealing with those. In the end, I met with their Property Management Director to share my concerns and complaints and we received our tenancy fees back as compensation, but fixing everything still took a whole month.
Later in our tenancy there was an issue with a communal pipe which had to be resolved with LCI’s building management. Both teams were incredibly slow and not proactive at all – I probably spent weeks chasing when it should have been our estate agent who was supposed to move the issue to resolution.

The flat layout is good and is very spacious.

Central hot water really makes a difference in my winter bill when heating is on most of time. In particular good if you are couple or a family.

The only downside for me is that the I live in the front row building facing A13/East India Dock Road, so sometimes it can be noisy. Though they have put windows in the balcony, it has helped a lot, this also means less dust in the living room.

I heard that from phase 3 of this development, there will be more going on, such as shops, pharmacy store, etc.? Best efforts are made to well maintaining the communal areas. This place is also family friendly.

There will be 5 phases in total. It will take time but I can certainly see that this place will only get better and better. We now have an excellent and convenient concierge service. Staff here are very friendly and professional. They always do their best to help.

Please tell us what you like and dislike about this area:

I like the transport links, flat size, concierge service and staff, water fountain and green space.
Don’t like when I see some random groups of people sitting there and smoking.

Please share one thing (or more) which you wish you had known before you moved in:

The front row building can be a bit noisy but I guess it’s everywhere for London. Living by a main road, the traffic noise, police siren and ambulance, can be disturbing.

Unfortunately it correlated with the affordable housing residents that there was continually disruptive behaviours from those residents, as stated by the Shift manager when we raised the issue of the rock throwing that there has been persistently disruptive behaviour.

F block does not have secure lifts with a fob system like Legacy A block does. When we were showed around the development, the agent took us a different way through the main concierge and did not notify us that F block actually has no concierge or security on the lists (key fobs) so anyone can enter F block round the back entrance.

Noise: The train tracks are extremely loud all day throughout the day, the neighbours are extremely disruptive and it seems there are a lot of university / international students living in the complex who enjoy playing music extremely loudly until 2am which echos loudly around the courtyard of Legacy F block. We raised this issue on multiple occasions with no prevail.

The bin stores were replenished 2-3 times a day, we lived on the second floor which created a lot of noise disruption, I imagine if you’re in a unit higher up this wouldn’t be an issue, but it is something I should mention.

We moved out after 6 months because we hated our time here that much. If you’re a landlord thinking of listing with Johns and co … AVOID, if you’re a tenant looking to move in, I would only recommend you took a unit within Capital or Ambassador where I’m sure you’d have less interruption as these units are complete and are away from the social housing development.

There was continuously strong smells of sewage coming through the air conditioning unit. When we moved in we was not notified that we would be paying separate bills for hot and cold water, so be mindful of this when you receive two water bills.

Please tell us what you like and dislike about this area:

11 minute walk to Vauxhall station, bus links close by and taxis available on the street.

Please share one thing (or more) which you wish you had known before you moved in:

Embassy Gardens is not a bad development however Legacy F block is, and I would never recommend for anyone to live in the F or G block as I imagine a lot of the noise issues would affect G as well as F. I wish we had known about the lack of security at the back entrance of F block.

How has the building management responded to any problems or issues you have raised:

Our landlord was great, and when we moved out we found out even he wasn’t aware of the trouble we had been going through at EG. After we ended our tenancy he stopped listing this unit with Johns and Co.