Willowbrook Grange is located just 2 miles from the centre of Crewe. The development offers a range of 2 bedroom apartments and 3, 4 and 5 bedroom houses.
The development is quite big the house designs are nice although the road layout could be better the after care has a lot to be desired as once Taylor Wimpey have your money they lose interest. Building management i would put at a minus as it takes a lot of phone calls and a lot of pressure to get to send someone out to sort your issue and even then it takes a long time for them to come out and sort it. we have had 3 or 4 new front doors as they bow or won’t lock we have had lawns with no topsoil then when it was sorted they put contaminated turf down the turf was contaminated with leather jackets and they didn’t want to do anything with that saying it was our issue not theirs. but eventually they sent someone around to spray the grass this was an issue throughout the estate and everyone was complaining. the residents actually made a FB group complaining about the issues they were having. there were properties sold that were different from the plans I.E missing walls to make one bigger kitchen instead of a kitchen and a separate dining room drives not deep enough to fit my car on without it sticking over onto the kerbside. blocked drains and toilets that they refused to come and sort even though they were reported within the 3 year period we had holes cut in ceilings to fix the en-suites as they weren’t draining worked out the pipes were put in the wrong way they didn’t have enough slope to take the water away and when you flushed the toilet it came up in the shower and the site managers answer to that was to say the reason is because the toilet is to close to the shower. when we moved in there were scratches on windows and patio doors outside lights hanging off not properly fixed to the wall different coloured tiles between the kitchen and dining room well the last 4 were a different colour and when i asked about it in the pre inspection i was told they had had an argument with the tiler he ran out of tiles so put 4 similar colours in. we put the red stickers on all the issues we found during the pre inspection and when we moved in 3 weeks later they had removed all the stickers and wiped it down without sorting the issues. I would Not recommend this builder to anyone especially 1st time buyers as the amount of issues you get with these houses takes the shine off having a new build property. especially when the builder doesn’t want to repairs without a argument or without you having to go to the HSBC before you get issues resolved to an acceptable standard
Please tell us what you like and dislike about this area:
there is only a garage which has a Greggs and a Sainsburys inside that is the only place within walking distance all other shops you need a car for. there are no bus stops around here there is a Marsden’s pub and a smoke house there is supposed to be a park for the little ones but so far nothing noticeable.
Please share one thing (or more) which you wish you had known before you moved in:
a lot of people on this site have complained at some time or another a lot have sold up and moved off the site I have yet to hear anyone say anything positive about their house or the site
How has the building management responded to any problems or issues you have raised:
brushed off issues ,lied and said didn’t know about the reports we have put in. Not interested in sorting issues out and leave things unfinished