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3.74
Victoria Point is a scheme of 216 residences. located within close proximity to Ashford International train station.
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5 total reviews
GM (Owner)
Verified Resident
Jun 2022
GM (Owner)
Verified Resident
Jun 2022
Only buy from Elevate if you are prepared for the following: - Delays on buying. Allow 3-6 months after being told the building will be ready to move in. - Poor build quality. Plumbing found to be running off in a gravity defying angle which cause a blockage. Expect that even though it may not be your fault, it will be insinuated that it is your fault. You may hire a company to do a full CCTV investigation of the problem, which is then very clearly identified, you will still be insinuated as in the wrong. Eventually after making the council aware and being made to take it further will you be actually listened to. - You will not be subsidised properly for any inconvenience/ upset/ distress. - Contractors who are appointed will use a master key to gain access to your flat.. without permission... whilst you are asleep... at 8am... - Contacts at the company will either be vacant from their email or deflect to an entirely different individual. - Service charge being charged quicker than the tories change leaders. - You will only be taken notice of if you take action. - You will be charged for building works done after you moved in, which should have been completed before and definitely not charged to the residents. The above only summarises the problems and mental distress caused to me over a considerable amount of time. If there are other alternatives nearby do strongly consider them. I can appreciate that not everything will be perfect and problems do arise. But the customer service for such a large investment is below poor and you will not be a valued customer.
Louisa (Owner)
Verified Resident
Mar 2022
Louisa (Owner)
Verified Resident
Mar 2022
Modern building full of facilities .lounge area WiFi gardens. Looked after by concierge every day except Saturday. Clean lovely and warm feeling, mainly owned by people with excellent jobs excellent to travel to London.
Ki La (Tenant)
Mar 2022
Ki La (Tenant)
Mar 2022
Building is well built with a car park for residents. There is also a outside area where residents can enter which is nice during the summer. Each property is designed well and very modern. Heating also works in the building despite it still being warm without turning them on.
LewisN (Owner)
Verified Resident
Mar 2022
LewisN (Owner)
Verified Resident
Mar 2022
Victoria point is a modern apartment building with the added benefit of a concierge service which is extremely helpful in this day and age with the amount of online shopping everyone does!! There have been a few issues regarding the management of the building however there has been clear steps taken to redeem this with regular resident/management meetings taking place which is great
Tracey (Tenant)
Verified Resident
Mar 2022
Tracey (Tenant)
Verified Resident
Mar 2022
Beautiful one bedroom apartment, miss not having bath when two beds has 3 toilets, bath and shower which I feel is waste of space as compromised on living area/kitchen. Design fault. High spec, bit pricey.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews