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Ranked 85th out of 111 in West Midlands
By Lagan Homes
3.87
Kingstone Grange is a new development of 2, 3 & 4 bedroom homes located in the village of Kingstone. Kingstone village has its own pub, a post office and a number of local specialist shops. Hereford is just over 6 miles from Kingston Grange and offers the main shopping location including major supermarkets, restaurants and leisure facilities.
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Ranked 85th out of 111 in West Midlands
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7 total reviews
First home and disappointed (Owner)
Verified Resident
Mar 2022
First home and disappointed (Owner)
Verified Resident
Mar 2022
Owner of new build 3 bed detached first home, house layout is good and is designed so all space is usable, garden is very generously sized and larger than average garage. The biggest downfall with the development and the site as a whole is that Lagan homes customer care is non-existent they have no interest atall in aftercare once they have had their money, snags I reported on the day of accepting the keys, the carndine flooring being the most concerning of the list, was laid uneven and very poorly including boards coming apart and lifting at edges was booked in to be replaced then cancelled 2 weeks before commencement to be told apparently orders had came from Head office to cancel the job, 18 months down the line and still this and other snags have not been sorted, I am not alone as a lot of neighbours have had the same problem and also since purchasing more reviews on the internet would suggest that Lagan as a whole ignore remedying snagging issues which is why I am now filing an official complaint to the NHBC
Lamb watcher (Owner)
Verified Resident
Mar 2022
Lamb watcher (Owner)
Verified Resident
Mar 2022
Design- the design of the buildings are fairly standard apart from the design feature of blocked up windows (queen ann window tax), there were some occurrence’s where home owners did not get the features that were requested in the design stage when brought off plan. Facilities - telephone system is a nightmare you are restricted to only a few suppliers as there is no BT line only fibre Building management- extremely fraught and time consuming to get anything done Property management- not sure if this is applicable as there is no evidence that this is occurring at this point
Dee (Shared Owner)
Verified Resident
Mar 2022
Dee (Shared Owner)
Verified Resident
Mar 2022
I purchased a 3bed house with an en suite and its perfect, just what I wanted. The bedrooms are small and narrow but it seems that all new builds are exactly the same. I did have an issue with the developers as I put a deposit on a this house based on paper plans which were changed slightly but wasn't told this at the start and only noticed it once it was built and they were quite nasty about pulling out.. anyway, I'm happy I stayed with it now.
Shannon N (Owner)
Verified Resident
Mar 2022
Shannon N (Owner)
Verified Resident
Mar 2022
I like the design off my house, 3 toilets in a 2 bedroom house! Amazing! We have had faults with the property which are 10 weeks in and still waiting to be fixed! That’s down to the housing association now - Citizen as in a shared ownership. Work starts early in the morning, lots of drilling but I understand it’s a new development and needs work.
LP22 (Owner)
Verified Resident
Mar 2022
LP22 (Owner)
Verified Resident
Mar 2022
The design of our property is very good, we haven't had any problems personally. We have had good customer service when we first moved in, our snag list was attended to in a timely manner and issues resolved also. We personally have no issues regarding our property.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews