Hurricane Court, SL3

Please tell us about the good and bad aspects of living in your local area:

Tesco and motorway is close

How has the building management responded to any problems or issues you have raised:

Promptly, but not very professionally, I would not expect contentious replies from a business.

Please share one thing (or more) which you wish you had known before you moved in:

Service costs rise without warning or consultation

Please tell us about the good and bad aspects of living in your local area:

For the most part I love living here. The apartments have been built to a good spec. I would say excellent, but mine was brand new when I moved in and there are a few issues but nothing that a lick of paint or some filler wouldn't fix. The courtyard has been lovely during the summer and my direct neighbours are lovely. Although I don't have children, it's nice seeing the varied ages within the building. Youngest u think is about 19 months old right up to very elderly. The location for me is amazing, again, only downside is the walk to the station. Walk is doable but will be dismal in winter! The local shops are less than a 200 metre walk, and the leisure centre is next door. When the windows are closed, the outside noise becomes almost nonexistent, but with the trading estate behind, it can be noisy 24 hours a day with lorries coming and going. But this would be less if you are in a flat in the other side (front not rear or side nearest the car park). When I first moved in, every flat had a space for one care plus ample visitors parking. This meant that anyone with 2 cars were able to park close to the building, especially helpful for those who struggle walking distances or those with children. This month, they have introduced permit parking which to me is just a farce to make money. There is absolutely no need to push people to park across the road then expect them to have to carry kids, shopping etc back to the building rather than allowing them to park within the complex. Residents are charged for guest parking, but you can only have a guest for 24 hours! When my elderly parents visit, they come for at least 3 days and there's no way they can walk 200 yards plus from their car to the building. This really is my only bugbear. Scrap the permits and I would really recommend living here. If parking was an issue, I'd understand. But it's not and never has been.

Please share one thing (or more) which you wish you had known before you moved in:

I'd like to have been told about the noise from the lorries.

Please tell us about the good and bad aspects of living in your local area:

The location is a safe gated community, with convenience store nearby. Close location to train station and close to Windsor for a day out

How has the building management responded to any problems or issues you have raised:

They have been mostly quick and efficient to reply to our requests. Apart from when you are asking for permission to own a pet and then there will be no responses for weeks unless you chase them constantly. I think it’s backwards not to allow pets these days especially since there’s a huge rise in pet ownership since COVID. Even more when the new law has been passed in Parliment and put place to protect tenants and pets. It just seems like this law has been completely ignored by the buildings management or is only specific to certain pets as it seem like only dogs aren’t allowed. we have seen many tenants or home owners in the compound with cats and other pets.

Please share one thing (or more) which you wish you had known before you moved in:

That dogs weren’t allowed, and rules of pet ownership seems to bend to only allow specific pets. Which is ridiculous. There are no motorbike parking spaces even though we were told there would be before moving in. Each apartment is limited to only one parking space, which is bad management foresight. Most of these apartments are sold to family’s or young couples where there are more than one vehicle. There should at least be a minimum of two parking spaces.

Please tell us about the good and bad aspects of living in your local area:

Beautiful apartments

Please share one thing (or more) which you wish you had known before you moved in:

Thin walls

Please tell us about the good and bad aspects of living in your local area:

Great parking availability, large separate bin area, amazing grounds with gated parking

How has the building management responded to any problems or issues you have raised:

Property managers come back to queries within 24 working hours and deliver on resolving issue