Crest Nicholson at Houlton, CV23

Crest Nicholson at Houlton, CV23

By
Crest Nicholson
3.96 (23 reviews) 3.96 (23 reviews)
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Transparency Rating: Adequate
This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

3.74
Facilities
3.87
Design
4.35
Location
3.74
Value
3.30
Management

Excellent

22%

Very Good

61%

Average

17%

Disappointing

0%

Very Poor

0%

Reviews

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Houlton – Bittersweet

Verified Resident
Verified Resident
Review Date May 2021

The overall development is ambitious and we are delighted to be part of this journey. Experiences are a bit hit and miss. We have been let down by the appalling service from our developer, issues with our home and the ongoing works taking place to rectify problems that should not exist. We don’t have pavements, no street lighting, constant construction traffic and speeding from those using the empty roads as a cut through. My advice would be to wait another 12 months before buying but keep an eye on the location – Houlton promises a lot and will deliver once the developers disappear. Crest Nicholson Midlands should be avoided by anyone looking for value, quality, or those expecting to actually live in their home for the first 10 months after purchase.

Please tell us what you like and dislike about this area:

The Houlton development as a whole is exciting and a superb place to be living. We have shops and a good range of amenities within 5 minutes and more on the way, including a Coop supermarket and two new schools. Lots of green space, wildlife trails and picturesque views make this a lovely place to live.

Please share one thing (or more) which you wish you had known before you moved in:

Site plans changed without consultation. The plumbers used by Crest didn’t complete a single job correctly, leading to 3 flooding issues and counting. Our driveway would be used as contractor parking, Crest have no interest in looking after their new build customers – every issue is a hassle and not once have they apologiesed or expressed any concern. We would not have purchased if we knew the exoerience would be this bad.

What is the best feature of your home:

Design, layout, kerb appeal are all good. The spaces we have created are superb and all credit goes to the designer and architect – our issues are in the poor execution,

4
Facilities
4
Design
4
Location
3
Value
2
Management
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Aesthetically Pleasing but Ill Functioning

Verified Resident
Verified Resident
Review Date Apr 2021

We chose Crest due to their differing and modern design to other typical new builds. We enjoyed the open plan design with high standard finishes. We have enjoyed the aesthetics of our property thoroughly.

However we did encounter several snags including non of our pre paid appliances being installed prior to move in. They had forgotten we ordered them, hence days without appliances. We were compensated for this mistake thankfully. Additionally we have had to replace our entire downstairs flooring twice, being vinyl and open plan this meant all the downstairs furniture had to be removed.

Please tell us what you like and dislike about this area:

The area Houlton provides a vibrant future of facilities such as shops, parks, schools, restaurants etc. Additionally the green spaces and paths make the place seem more natural and unlike other developments. The area attracts a great community which shows great togetherness during festive holidays.

The area is close to great transport links and the historic town of Rugby with modern shopping centres like Elliott’s Field. The area is close to DIRFT which at times can create excessive noise, however we knew of this before purchasing the property to are not fussed.

On our street Bin collection is always punctual, parking allocation of 2 spaces per house is sufficient, the roads are quite due to its lack of through traffic. However the significant issue is that after 2 and half years of competition our road is yet to be paved, despite other developments having theirs completed soon after completion, causing a rough ride and real eyesore. Many residents have chased Crest for this to be completed but to no avail.

One final note, the reason Houlton is so sought after is the green spaces however we feel that despite our yearly management fee the landscaping can be scruffy, with incidents of construction waste laying around and ponds/streams being empty year round or stagnant creating a foul smell. Additionally it is felt among residents that new community areas are not keeping up the rising population.

Please share one thing (or more) which you wish you had known before you moved in:

That the roads would take roughly 3 years to be paved from moving in. That there will be more snags than anticipated.

If there is one thing you would change about your flat or property what would it be:

I wish that the quality of the workmen ship was improved.

2
Facilities
3
Design
5
Location
4
Value
3
Management
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Content

Verified Resident
Verified Resident
Review Date Apr 2021

I feel that the housing association and the builder creat Nicholson haven’t been much help when I had a building issue within the property, both have effectively left it to each other and refused to help which I found this issue unprofessional and unsatisfactory customer service, bar this I have no other problems.

Please tell us what you like and dislike about this area:

Poor local shops / only one reataurant

Good area to live, friendly / parking / neighbours friendly

Please share one thing (or more) which you wish you had known before you moved in:

I better understanding of the defect period and a clearer insight to what the service charge covers

How has the building management responded to any problems or issues you have raised:

As mentioned above within previous comment. Very poor

3
Facilities
4
Design
3
Location
2
Value
3
Management
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Hanford Park Review

Review Date Apr 2021

The design of the homes are great as well the facilities nearby like the school and Tuning Fork although the building management isn’t always the best. The development is of an average standard compared to the others in the area but the design is one of the best

Please tell us what you like and dislike about this area:

The area is lovely and it’s an overall great neighborhood. The parking availability isn’t always great.

Please share one thing (or more) which you wish you had known before you moved in:

The quality of the fencing isn’t great in the UK’s weather

If there is one thing you would change about your flat or property what would it be:

Better quality of paint and better ventilation in the ensuite bathroom

3
Facilities
4
Design
3
Location
2
Value
2
Management
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Location

Number of developments 27

4.10

Average rating based on 303 reviews

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