About Wise Living

Wise Living provides high-quality, purpose-built family housing for the private rental market.

Number of Developments

8

Ratings

4.16 Rating

Rating (based on 69 reviews)

Excellent

43.48%

Very Good

40.58%

Average

11.59%

Disappointing

1.45%

Very Poor

2.90%

Developments

MAP

Showing all 8 developments

Wise Living reviews

Reviews

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Private Tenants
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Showing 69 reviews

My Sweet Home.

We love to live in here. Our backyard is good and big. Our kitchen area is usefull and there are many storage area. Our neighbours are excellent.
Actually we have had some problems for instance our carpet quality is not good and nails come out from all stairs therefore my kids heel has injured a few times. We had complaint about that to you twice. Your supplier is not good, they have came here but they did not do anything. For now my husband fixed it by hammer.
All bathroom and toilets has not any cabinet so I have to put on the floor the cleaners and some clean tools.

Despite these we are very happy definitely to stay this house.

Please tell us what you like and dislike about this area:

Our street lighting is not enough. There is not a bin near here. Local neighbourhood isn’t clean and generally I see dog poop everywhere. There is not enough space to kids for playing. Our front gardens maintenance is not good.
Bin collections are very good, they come here on time every week. Local shops are near and, also local public transport (train, bus) too. The Primary School which has a nursery very near here.

Please share one thing (or more) which you wish you had known before you moved in:

These home very good because new buildings.

How has the building management responded to any problems or issues you have raised:

They are polite and sensible and give response via email or phone every time.

4
Facilities
4
Design
4
Location
4
Value
4
Management
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Not great.

Street is designed well, but properties need some work. Constant struggles with the estate agent to rectify shoddy building work.
Facilities aren’t cleaned regularly and bin stores are left a mess.
Advised agency of antisocial behaviour in the area in December 2022, was told CCTV was to be fit in January, but as we almost enter April this has not been done.

Please tell us what you like and dislike about this area:

Antisocial behaviour is prominent here and I’m certain some neighbours were not screened prior to moving in. Numerous occasions police have had to visit the street. Bin collection is hit or miss. When there is a football match locally or during school pick-up times, it is almost impossible to access the street.

Please share one thing (or more) which you wish you had known before you moved in:

Was told we had to pay a deposit before viewing the property which was a massive let down. Had to convince the builders to let me on site to take a quick look through the window.

How has the building management responded to any problems or issues you have raised:

Building management have responded to faults but often takes a while to resolve them.

3
Facilities
3
Design
3
Location
3
Value
2
Management
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Not the best experience to the start/ middle of our tenancy wouldn’t recommend.

Design facilities are ok other than the houses do not have gardens/ one block of apartments have communal bench area but other apartment block doesn’t. Parking isn’t great. Building management is well maintained by Damian however the property management is very very poor. Awful communication takes months for repairs to be resolved, everything is passed off as Keon Homes are not responding, never receive promised calls back so end up ringing over & over & have to complain before anything can be done.

Please tell us what you like and dislike about this area:

Good connection to local transport routes/town shops etc.
Parking is not convenient most parking spaces are outside another persons property & you have to display a permit to park in your own space & have the car registered for any guests so if this is a random visit from a friend/ family on a weekend there is no where to park as you can’t ring & register over the weekend.

Always other people’s rubbish left on the floor in the bin storage area & outside of it feel sorry for the houses located next to the bin storage areas.

Cameras installed with no notice to tenants/ doors on apartment blocks never full shut so anyone can just walk in & out the apartment blocks.

Please share one thing (or more) which you wish you had known before you moved in:

The reviews online/google speak for themselves wish this had been taken into consideration more before moving in as they speak for themselves.

How has the building management responded to any problems or issues you have raised:

Very poorly – Repairs take weeks & even months to be rectified nothings but issues since moving in, communication has been awful passed left right and centre and no one wants to take any ownership.

3
Facilities
3
Design
2
Location
2
Value
1
Management
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Best place to stay.. Love it!!

This house is my best stay ever in UK. I enjoy the house and design inside and outside the building.
I personally love the stay and recommend others.
Kitchen is well arranged and the design of it is superb.
Store room is my best place, it is good place to keep all suitcases and items safe and undisturbed.

Please tell us what you like and dislike about this area:

It is located at very calm location and the neighbourhoods are silent. Sometimes it is very dark in the night for walk, but for day it is very safe and calm.
Good place to live and enjoy living at the moment

Please share one thing (or more) which you wish you had known before you moved in:

I don’t have any. I personally have no issues staying here

How has the building management responded to any problems or issues you have raised:

Yes they are responsive all the time.
I personally didn’t get any problem

4
Facilities
5
Design
5
Location
5
Value
4
Management
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