Wates Residential Development Group (WRDG)

Please tell us about the good and bad aspects of living in your local area:

Overall a lovely area to live in especially for a first home. The Estate has lots of Green areas and the roads / common areas look well maintained. I drive everywhere but there is a supermarket, shops and pubs within walking distance. Easy access to the M4 even during rush hour.

How has the building management responded to any problems or issues you have raised:

Yes they eventually responded to all of our snags.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know the pond wasn’t going to be finished properly. It looked better on the model.

Please tell us about the good and bad aspects of living in your local area:

The estate itself is well designed, with plenty of open spaces, green areas and good parking (+visitor parking), it doesn't feel as crammed as other newbuild areas. However, Wates did nkt finish things properly, the pond area that was meant to be a highlight in the estate looks unfinished and sadly now just makes everything look worse. There are some problems with teenagers from neighbouring areas (mainly Trowbridge) although we have only heard this through the estate's Facebook group but never experienced any such issues ourselves. The local area has plenty of shops and green areas but lacks safe or well maintained playgrounds for younger children. The estate is very near a Hyb though which is a huge plus.

How has the building management responded to any problems or issues you have raised:

There have been a couple of changes in who the building manager is but the management assistant Lisa has been fantastic throughout and has made a lot of effort to help us with any queries or problems.

Please share one thing (or more) which you wish you had known before you moved in:

That Wates was opening the estate at the back to Trowbridge (bad decision) and that they didn't properly finish the pond area was hugely disappointing.

Please tell us about the good and bad aspects of living in your local area:

The area surrounding the development is quite nice. Pubs, local shops and a bigger superstore all within walking distance. Lots of visitors parking and minimal through traffic on the estate.

How has the building management responded to any problems or issues you have raised:

The response from the developer has been poor with them still not rectifying issues that were present on our move in date two years ago. It's a miracle if we get a reply usually.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known how lacklustre the after sales service would be. If we knew this, we probably wouldn't have purchased.