Please tell us about the good and bad aspects of living in your local area:

Please clean the lift doors on the third floor. There is some horrid muck on them. I’ve reported it to the reception staff three times now (three different people) and they always say they’ll sort it. But months later it is still there.

How has the building management responded to any problems or issues you have raised:

They lie about helping but never actually do anything to help

Please share one thing (or more) which you wish you had known before you moved in:

The internet is very poor. They constantly change the password so it’s difficult to access but even when you’re in you lose connection.

Please tell us about the good and bad aspects of living in your local area:

Good location with a range of restaurant, bars and shops available in walking distance. Little traffic noise heard from the rooms, although I am on 31st floor, but minimal disturbance. There’s great bus and rail access.

How has the building management responded to any problems or issues you have raised:

Not very well. Repairs are slow, it took my toilet seat nearly 3 weeks to be replaced. My flatmate threw things at my head and it took over 2 weeks to be moved away from someone that was violent, despite having an independent witness to this and my flatmate admitting it.

Please share one thing (or more) which you wish you had known before you moved in:

I wish they would be more transparent with the fact that they won’t move you quickly, you really have to self advocate to be moved. It’s an uphill battle and if you’re not confident or persistent they would encourage you to stay where you are.

Please tell us about the good and bad aspects of living in your local area:

The location is amazing, 10mins walk to anywhere around the city centre. lots of bars, restaurants around

How has the building management responded to any problems or issues you have raised:

I’ve not yet had any issues so I have yet to experience the management

Please share one thing (or more) which you wish you had known before you moved in:

Nothing comes to mind, they take you around and tell you most things. I think the events should be advertised more/made more accessible , thats one area which I would like to know.

Please tell us about the good and bad aspects of living in your local area:

The building is in a central location so its quite easy to access everywhere. I dont use public transport much but i do walk alot and the central location suits my life style

How has the building management responded to any problems or issues you have raised:

Well i haven’t raised any issues except when i lost my key fob and getting help is instant.

Please share one thing (or more) which you wish you had known before you moved in:

It was quite transparent from the onset so nothing caught me off guard

Please tell us about the good and bad aspects of living in your local area:

Shops, pubs and cafes all within walking distance which was fabulous. Street was quiet and peaceful.

How has the building management responded to any problems or issues you have raised:

Only had one issue with the shower and I could go to reception and they sent someone up right away to solve issue so it was great!

Please share one thing (or more) which you wish you had known before you moved in:

The offers in the union restaurant/ bar are fab so definitely go up and explore