About St James

Part of Berkeley Group

St James is a part of the Berkeley Group – one of the UK’s best-known property developers, operating across London, Birmingham and the South of England. The Berkeley Group is made up of a number of companies – along with St James, there’s Berkeley Homes, St Edward, St George, St Joseph and St William.

St James creates mixed-use developments across London – residential-led properties with a number of additional onsite facilities.

Developments

St James properties listed on HomeViews include the popular Riverlight in SW11, Kew Bridge West – just a short drive from Heathrow Airport, and One SE8 – the Manhattan, a collection of stylish apartments in trendy Deptford.

There is a gym, concierge and on site parking. Beautiful apartments with the ‘wow’ factor. Good public transport links into central London, but also access to the lovely areas of Kew, Richmond and Chiswick. Modern apartments with stylish themes. Well worth a peek!” – Anonymous, verified resident of Kew Bridge West

In addition, White City Living is currently in-construction. On completion, it will offer luxury suites, apartments and penthouses, as well as a range of facilities such as a pool and a concierge service. Situated in the heart of London, there will be convenient access to the Circle, Hammersmith & City and the Central lines.

“This apartment is perfect design, have all the facilities we need including public kitchen, private cinema, swimming pool, gyms, public gardens.” – YQ, verified resident of White City Living

St James reviews

Great location on the riverfront. Values holding up well. One of the best new developments in London. Distinctive, iconic architecture. Area is transforming with new shops and development, Waitrose opposite is superb. On site management improving all the time.” – Anonymous, verified resident of Riverlight

Read reviews of St James developments by clicking on the units in the list below. Do you live in a St James property? Leave a review here.

Number of Developments

19

Ratings

4.20 Rating

Rating (based on 177 reviews)

Excellent

35.03%

Very Good

54.24%

Average

9.04%

Disappointing

1.13%

Very Poor

0.56%

Developments

MAP

Showing all 19 developments

St James reviews

Reviews

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Showing 177 reviews

Modern development, good standard of living

The exterior looks stunning. Different shapes/colours from what you normally see on the London skyline.

The Concierge are always polite and helpful, and do what they can to accommodate. There is a strict policy against AirBnb/short term letting.

Window cleaning is covered as part of the service charge. Leaseholders are charged on the basis but this is done quarterly, but this has in fact only been done twice or three times in two years. It is especially pertinent at this development which is surrounded by other developments and Battersea Power Station, so there is a lot of dust from the construction.

The managing agent are strict with the development aesthetic, and so consequently the only things that are allowed on balconies are ‘potted plants and good quality garden furniture’.

The ground floor of each building has a business – most notably a Sainsburys Local, Indian and Japanese restaurants, a pub and a coffee shop.

A large Waitrose is only a 5 minute walk away, Vauxhall station 10-15 minutes walk with direct buses outside the development. Once Battersea Power Station tube is finished in 2020, a northern line station will be a 5 minute walk away.

Please tell us what you like and dislike about this area:

The development has a Sainsburys Local, pub, Japanese and Indian restaurants and a coffee shop.

There is a large Waitrose 5 minutes walk away.

Vauxhall tube station is 10-12 minutes away, and when Battersea Power Station tube completes in 2020, a northern line station will be a 5 minute walk away.

Please share one thing (or more) which you wish you had known before you moved in:

The whole development is stuck with monopolised suppliers for heating and hot water and broadband.

For broadband, BT is the only well known provider available, even though you can get speeds up to 300MB.

Heating and hot water is monopolised by SSE, and the standing charges are quite extortionate.

4
Facilities
5
Design
4
Location
4
Value
4
Management
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I liked the fact that the flat was modern and very little work needed to be done to the flat.

I bought my flat 3 years ago and I am the third owner of the property. There has always been a great turnover of flats with lots of people moving in and there is always a very friendly atmosphere on the site. I had no issues when purchasing via an estate agent, there was just a period of registering with the management company and to register with the various facilities on site like the gym.

I chose Queen Mary’s Place as I have always lived in West London so I know the area well. I liked the fact that the flat was modern and very little work needed to be done to the flat. The apartment itself was already well insulated and the features were all working properly. For communal areas we have the gym, gardens and the underground garage, which I would say are all relatively well maintained. The site is also very safe with CCTV cameras and security. I was originally nervous about the proximity to the University, but they are always in contact with tenants about the events they put on like Fresher’s Week and their Summer Ball, and I have had no issues with any noise problems.

What I love most about my flat are the views. I fell in love with the view over to Roehampton house, which was the original basis of the development. Not every flat has this view however but all the properties on the site are quite spacious and very individual. Mine is definitely very modern and nice. It is always really warm inside, what makes it great for winter as I barely need the heating on. For the summer even if it gets a bit hot inside, the ventilation system is very good. I live by myself and I am fortunate to have a full en-suite bathroom.

For the interior design of the flat, I decided to pick up on the earthy tones of the nearby Richmond park by pairing wooden furniture with wooden flooring, alongside a couple of featured walls with grey wallpaper, which are a nice offset to the white walls. I have also chosen specific artwork to compliment the earthy tones of the flat. I haven’t done any additional work to the flat so I don’t know how the process works.

I know one or two of my neighbours on the site and we do have an informal Facebook group for residents. There was previously more of a sense of community when I first moved in as there was a mini bus service that would take you to the nearby station for work, but this service was cancelled as the bus was coming to the end of its life. This caused a lot of protest from residents as it did bring more of a sense of community within the development, as it meant it was an easy way to say hello and chat to your neighbours who were on a similar commute. There have been sporadic attempts to put on a summer picnic by the building management but this year it was cancelled.

I am never too sure to rely on the estate management and the estate manager as there have been a lot of turnovers in the past and they are not always helpful. As a management company, there are sometimes challenging to deal with. For example, we have a Key fob that allows entry into the development and mine ran out of battery. I wanted to get it replaced so I rang up the management company and they quoted me £50, which seemed quite expensive. I asked residents on our Facebook group and they said I would get better deal at Timpson’s which I eventually went for instead. It seems as if the management company are not there to get you the best deals and I have had similar issues previously with having to pay extra for parking permits when we already pay a service charge.

Please tell us what you like and dislike about this area:

It feels like Roehampton and Queen’s Mary Place exist in a bubble without the convenience of the transport and amenities in Central London. For every journey you always have to end taking a bus. There is a pub down the round and a couple of convenience stores nearby. Richmond Park is lovely and is also quite close, and is great for running and exercising.
Supermarkets are a bus ride away and Putney is also accessible, with more shops and things to do.

Please share one thing (or more) which you wish you had known before you moved in:

The service charge is expensive. There are as well too many rules as for example you need a special request for having pets, no boxes for flowers are allowed in balconies, you cannot barbecue in certain areas, etc. Some people might find it quite restrictive, but personally it doesn’t bother me.

4
Facilities
4
Design
3
Location
4
Value
3
Management
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You get what you pay for

The development is pretty, and for the money you get a very good-looking new build that positively contrasts with the rest of the neighbourhood. Flats have a good amount of storage space, the heating is cheap and so is the rent. However, once you’ve settled in, the issues and flaws of the place become apparent:

– the building is infested with silverfish and it has been for years. The biggest I’ve seen was on the staircase wall and it must have been an inch long. They are mostly small though, come out at night in the bathroom and reception areas neighbouring the flat door, so you might not even notice and you can definitely get used to it – everyone else here seemingly has
– there is loud, dusty and at times smoky (from the exhaust) construction going on just under your window for the next ~1.5 years, so you’ll want to keep the windows shut
– the walls are thin, especially between the floors, hearing your neighbours shagging is quite normal here
– the horizontal fridge-freezers in flats that have them under the kitchen table are actually tiny and not particularly ergonomic
– for the size of the development, there is barely any underground parking – a tiny lot under Baquba/Chenla buildings is all there is
– the gym hours were limited even before the lockdown, but now it’s a complete joke
– it’s a fitness gym for moms, don’t expect to find barbells or a decent free weights section there
– the day concierge who shall not be named lets out a demonstrative sigh at you every time you come to pick up a parcel, poor guy must hate his job
– you can’t pick up a parcel unless they’ve entered it into the system, which can sometimes take them an entire day. What’s the point in having the concierge receive parcels if he only causes delays?
– the concierge office in general has become much less effective since the departure of Emile and his team
– the elevators break down frequently
– the DLR noise means you have to keep your windows shut in flats facing the DLR
– why is the communal garden on the DLR side of the development? Naturally, it doesn’t get used or taken care of there…
– with the amount of Covid-pets in the building, the barking outside has become another big noise source
– the local chavs hang out on development’s grounds and the management doesn’t care
– the residents regularly leave their dogs’ crap on the grass and the management doesn’t care
– hot water and heating outages are frequent and can last overnight like it’s the 1980s
– the development layout is rather silly: the outer-facing flats face the DLR and the inner-facing flats face a concrete barrel with opera house acoustics
– the “whole house extract” actually only extracts the air from your bathroom and there is no ventilation in the other rooms. Remember, you pretty much can’t open the windows here due to noise and construction.
– your internet connection options are limited to BT and their resellers. It’s stable, but slow.

Please tell us what you like and dislike about this area:

There is a small version of Tesco Extra around the corner, but other than that you have to go to Greenwich or take the train to the city to hang out somewhere decent. You could alternatively go to Lewisham, but a minute on that high street is enough to turn around and go anywhere else. Luckily, the transport links are great, so both Canary Wharf and Charing Cross are at your service, just a half hour door to door. The street is better than most of Lewisham, definitely on the top side, but the lower DLR side is a bit scruffy.

Katsu Station across the street deserves a special mention, their curries and sushi are magnificent.

Please share one thing (or more) which you wish you had known before you moved in:

Silverfish and the amount of noise when you combine all the sources, especially construction and pets. Everything else you can either figure out by viewing or can make peace with for the low rent.

How has the building management responded to any problems or issues you have raised:

Building management is unhelpful at best. Their youngest evening concierge will sometimes put a “BRB” placard on the door, you chill outside wondering where the pot smell is coming from and you find out when he comes back to his desk 20 minutes later. The day concierge is really only there for handling parcels, with delays and visible disdain for his job. You will most often be left with no response or the “I have to talk to my boss” response if you come down there in person. Of course they never get back to you.

The private landlord unrelated to them is great. The 5 star score is for the landlord, not the management.

1
Facilities
2
Design
1
Location
3
Value
1
Management
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Lovely modern development

The development is now well-established and community spirit is growing, especially under the current circumstances of coronavirus. The design remains fresh and modern, the facilities include gardened areas, parking and a gym for residents. The building management is good, with handymen on site and plumbing or other issues often fixed rapidly. I would like to see property management become less directive and more inclusive, providing ways for residents to support each other instead of focusing on what can be placed on a balcony (or not)!

Please tell us what you like and dislike about this area:

Roehampton is fantastically located for green spaces, including Putney Heath, Richmond Park and Wimbledon Common. The local amenities are centred in a quadrant and are quite basic – a coop, a pharmacist, a Greggs. There is a nice Youngs pub which is often busy. Transport links are bus-dependent and have gotten worse with the closure of the Hammersmith Bridge to traffic last year.

Please share one thing (or more) which you wish you had known before you moved in:

That they were planning to stop the daily residents bus service to Putney!

What is the best feature of your home:

Modern facilities and self-heating make it a wonderful, easy and safe place to come home to.

4
Facilities
4
Design
3
Location
2
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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