Persona Homes

Persona Homes was established in 1935 and is a part of Home Group, a housing and social change charity. The companies aim is to "give their customers a better home-buying experience." by producing developments that have "every detail carefully considered to make life more simple".

Persona Homes

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Company

  • Website: www.yourpersonahome.com

  • No. of developments: 4

  • Development locations: East of England, North West England, South East England, Yorkshire and the Humber

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    Developments by Persona Homes

    Viewing 1-4 out of 4

    Development image of Meaux Rise, HU7

    Meaux Rise, HU7

    3.69

    (12 reviews)

    View development
    Development image of Woolner Brook, CA7

    Woolner Brook, CA7

    4.30

    (6 reviews)

    View development
    Development image of Clock House, WD17

    Clock House, WD17

    Development image of Huntley Place, RG2

    Huntley Place, RG2

    Page 1 of 1

    Latest Reviews

    3.87

    18 total reviews

    Stats

    Overall

    3.94

    Facilities

    3.83

    Design

    4.28

    Location

    4.33

    Value

    3.78

    Management

    3.00

    Viewing 1-5 out of 18
    Persona Aftercare shambolic - worst service experience ever

    andy g (Owner)

    Verified Resident

    Meaux Rise, HU7

    Jun 2023

    we bought new build for the first time - we were hoping that the delivery of our new home would be smooth and stress free. Persona sales promised us everything would be great with Aftercare being excellent - how we were mis-sold that one!! Wish we had never bought from Persona.

    Please tell us about the good and bad aspects of living in your local area:

    Kingswood is a very upcoming area - lots of shops and good for transport links - decent schools too here

    Please share one thing (or more) which you wish you had known before you moved in:

    That they lied to us about how we would be looked after - terrible service.

    What is the best feature of your home:

    None- the whole experience has been soured by terrible aftercare.

    3

    Facilities

    3

    Design

    3

    Location

    3

    Value

    1

    Management


    BUYER BEWARE

    JLE (Owner)

    Verified Resident

    Meaux Rise, HU7

    May 2022

    BUYER BEWARE Sale staff sell you something, you buy something else. The aftercare is very poor, lots of maladministration, complaints are not investigated fully. The finish is poor quality.snags/faults raised are either ignored or left in a wore state than before their Handyman" had a go. Appointments fail, go unaddressed. Homegroup were charging residents an estate management fee, + their Fee, for work not even started,( 3 years now) that they are not contracted to do, and they Didn't Know MEADFLEET had not Taken Over (google MF) drainage blocked Builders Waist, See Hull Daily Mail. Yorkshire water technical say buiders have serious questions to answer" Homegroup misrepresent factual information, deny access to data, and mislead Processes Like Information Commissioner.

    Please tell us about the good and bad aspects of living in your local area:

    This development could be awesome. Great convenient shops, places to eat, school and public transport. Yet, the development in terms of how it looks is both looking and working , some 3 years on is disgraceful. Dead / Badly planted trees, open spaces fenced off and basically 'builder tips' grass verges left, , (i cut them adjacent to my plot) drains are full of rubble, lack of topsoil makes grass, shrubs difficult to grow, especially the ones nocked over by the tradesmen, who drive over verges to miss parked cars, or, trees planted in concrete, the use of sub soil as apposed to good top soil, and which in turn causes flooded areas because surface water cant drain away effectively.. its like IKEA DOES MEAU RISE, BUILT BY LOGO. It has potential to be a great area, but the lack of affective governance, management, control, responsibility is shocking

    Please share one thing (or more) which you wish you had known before you moved in:

    The Misrepresentation Of The Management Covenant ( Legal Experts Say It Is The Next PPI Scandal) The HOMEGROUP , Would not breach/break their contract, refuse me copies of my plot file, That A Credible After sales Team Would Work As Promised/ Contracted To. The shear lack pf governance. The NHBC is there to serve the developer, formost. That there was a credible complaints procedure. That record keeping/data was correct. That, the 106 agreement would be adhered to.

    What is the best feature of your home:

    The Awesome Design Totally Let Down By The Way It Has Been Built

    1

    Facilities

    4

    Design

    3

    Location

    2

    Value

    1

    Management


    MEAUX RISE DEVELOPMENT, KINGSWOOD - MY THOUGHTS

    Darren H (Owner)

    Verified Resident

    Meaux Rise, HU7

    May 2022

    The design of my house is generally good (4 bedroomed detached property). I specifically wanted the house and plot I have purchased because of its location and larger than average rear garden. It is also on the edge of the development and therefore benefits from a walled garden as opposed to the less aesthetically pleasing fencing. Unfortunately I noticed numerous snagging jobs when I moved into the property on 7 February 2022. They are too numerous to mention, however the most noticeable (and annoying) were/are as follows: 1. There was no telephone/internet connection due to ground cabling problems for over two months. I was only ably to get telephone/internet connected on 28 April 2022, over two and a half months after moving in. 2. I still have two Velux windows in the apex roof of my orangery that do not open due to being fitted out of square. The site manager has arranged for these to be replaced/repaired on 4 May 2022.

    Please tell us about the good and bad aspects of living in your local area:

    Positive points - Local shops, restaurants, pub, primary and secondary schools and healthcare facilities are within walking distance. Public transport links (bus) are convenient and within walking distance. Parking is excellent as all houses have good sized private drives, thereby reducing over-parking on the street. Bin collections by the local council are regular and timely. There appears to be no anti-social behaviour and traffic noise outside of the working hours is low. Negative points - The development is not yet complete, therefore remains very much a 'building site'. Pavements and roads have yet to be correctly surfaced and construction traffic and noise remains high during the working hours. Grassed areas and public open spaces have yet to be completed. I would imagine that within the next two years or so this will be removed.

    Please share one thing (or more) which you wish you had known before you moved in:

    I wish the sales team had been more honest from the start regarding a move-in date. I was originally told the end of November 2021, however didn't actually move in until 7 February 2022. This was not only frustrating for me, but also the purchaser of my previous house.

    What is the best feature of your home:

    For me, the best feature of my new home is the abundance of space. I did purchase a 4-bedroomed detached property with probably the largest garden on the development, so this should be expected.

    4

    Facilities

    4

    Design

    4

    Location

    4

    Value

    4

    Management


    Perfect

    zheko (Tenant)

    Verified Resident

    Woolner Brook, CA7

    Apr 2022

    Its nice overall the buildings are beautiful nice and clean nothing to worry about perfect systems inside gas water and gatden look pretty nice design inside as well outside 2parking spaces which is verry good for the tenants verry good new houses thanks

    Please tell us about the good and bad aspects of living in your local area:

    Nice local area

    Please share one thing (or more) which you wish you had known before you moved in:

    Wish i knew more about the city that i mooved cuz im new here thanks

    What is the best feature of your home:

    Gas system you barely whit one click of the dispay can adjust the temperature

    5

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management


    Fabulous design homes

    George D (Owner)

    Verified Resident

    Meaux Rise, HU7

    Apr 2022

    Fabulous design homes in a good location close to all amenities and future parks. Modern development & good planning. High ceilings, big windows, wide light hallways throughout the property. Good size gardens and plenty of space for parking. Good value.

    Please tell us about the good and bad aspects of living in your local area:

    Perfect place for families, has shops and amenities nearby, schools, nurseries, swimming pool, cinema.

    Please share one thing (or more) which you wish you had known before you moved in:

    Get ready to buy custom size curtains for lovely big windows.

    What is the best feature of your home:

    High ceilings, big windows, wide light hallways, good size gardens.

    4

    Facilities

    5

    Design

    5

    Location

    4

    Value

    2

    Management


    Page 1 of 4

    These reviews are the subjective opinion of a HomeViews member and not of HomeViews