About Oxley Holdings

Oxley Holdings is an award-winning developer based in Singapore, and active across 12 markets including the UK, Cyprus, Australia, Malaysia, China and Vietnam. Oxley Holdings takes on schemes in prime locations in the residential, commercial and industrial sectors.

Oxley Holdings developments

Royal Wharf is a huge new community on the Thames waterfront. A joint venture from Oxley Holdings and Ballymore, it’s home to 3,385 homes, as well as a purpose-built market square, high street and park.

My overall impression on Royal Wharf is positive; a sizeable modern suburb in close proximity to two DLR stations (less than 3min walk) with professional Concierge services, a post room, local Sainsbury and Starbucks on site. The environment is clean, safe and quiet – even though parts of the development are still under construction the noise levels are minimal.” – Ewa, verified resident at Royal Wharf

Oxley Holdings reviews

We moved in 6 months ago as one of the first tenants and are really enjoying Royal Wharf. The commute to the city is really easy and takes 20 minutes on the DLR, our flat is lovely and the design and layout of the development is fantastic. There were a few early small issues but they were quickly sorted and to be expected in a newly completed building.” – Sarah, verified resident at Royal Wharf

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Number of Developments

1

Ratings

3.63 Rating

Rating (based on 37 reviews)

Excellent

24.32%

Very Good

62.16%

Average

2.70%

Disappointing

2.70%

Very Poor

8.11%

Developments

MAP

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Oxley Holdings reviews

Reviews

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Showing 37 reviews

Flight noise

If there is something I would like to change in Royal Wharf, Flight Noise Level is no. 1, no. 2 is wind tunnel in most of the places (windy most of the time).

The flight noise is very noticeable, doesn’t matter where you are, in flat, in townhouse, on the street, near the river, you can hear the plane noise very often. It’s extra annoying during the day, every 5~10mins you have a big flight flying above you. If your house/flat is quiet, even when the windows are closed, you can still hear them, but not too bad. In an empty flat/house, if you have all windows open, the flight noise is loud and strong enough that you can even feel the vibration. Once you have furniture in, it may be slightly better as things will absorb the vibration.

Don’t believe what others say that planes don’t take off towards the city, that’s just not true, it hasn’t been true for a long time. With the upcoming expansion of City Airport, I could only imagine things getting worst. Apparently, the expansion will also allow bigger planes to land and take off, so even louder noise.

If you have friends and family coming to visit you, try to schedule it on Sat afternoon, there are no flights on that day after 12 i think, all the other days, expect flight noise until 9~10pm.

Please share one thing (or more) which you wish you had known before you moved in:

Flight Noise is there, but when windows are mostly closed and you are inside, with full furniture to absorb some of the noise, it’s liveable, and not too bad. When you are outside or with windows open, there is no escape of the flight noise.

4
Facilities
5
Design
3
Location
4
Value
4
Management
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Enjoying Royal Wharf living

We moved in 6 months ago as one of the first tenants and are really enjoying Royal Wharf. The commute to the city is really easy and takes 20 minutes on the DLR, our flat is lovely and the design and layout of the development is fantastic. There were a few early small issues but they were quickly sorted and to be expected in a newly completed building. Our only disappointment has been in the lack of community facilities. With many parts of the development still being built these have not been completed yet and we feel the lack of community – a bar or other facilities would be of benefit to current residents though as buildings are completed I am sure this will improve over time.

Please share one thing (or more) which you wish you had known before you moved in:

The brochures said there would be a number of facilities available to residents but many of these have still not been completed. I wish I had known the timeline for these additional services in advance as the Sainsburys wasn’t completed until December, 4 months after we moved in. Many things haven’t been finished yet so ask for a timeline.

3
Facilities
5
Design
4
Location
4
Value
4
Management
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Service charges are opaque

In December I finally received a service charge demand from BAML.

Ours being a townhouse, the initial estimate was GBP1.59 per sq ft which would be about GBP2385 for our house. However, it seems the charges will in fact be somewhere close to double this amount. It was unclear from the bill how they have apportioned the cost and some seemed bizarre. I won’t go into all the detail here and I had many emails back and forth with BAML to explain why charges had been proportioned as they had.

The whole thing is much too opaque and it seems to be made intentionally difficult or impossible to check if they have made a mistake with the way the costs are being shared out. It is also frustrating to have such high charges when so much of the development – such as the leisure centre – haven’t been completed. Residents agreed to pay and now a Residents Association has been set up to challenge.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t take estimations as actual. Visit the Royalwharf forum and hear from other residents.

4
Facilities
5
Design
5
Location
3
Value
3
Management
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Problems with the heating

Ongoing issues with the hot water since we moved in 9 months ago. For us it it’s a pressure issue where as we are on the top floor. The only way to get hot water is to have it on max temperature and volume. This isn’t acceptable to us as it will scald us and our children.
I believe that they are having issues with the energy centre and the pumps within our building. I notified aftercare of the issue and they performed some works and things seemed as though they were resolved but we’ve experienced the on off issue with water this weekend again. I had contractors come to check out my internal heating etc and it was concluded it was definitely the pumps below contributing to the problem. Unfortunately the communications from the aftercare team and Ballymore in general is non-existent when there are communal issues like this!

I hate complaining as in general we are very happy here and the rerst of the development and facilities are great, but our experience has been overshadowed by this unfortunately and I know lots of people on top floors are having the same issues so be warned.

Please share one thing (or more) which you wish you had known before you moved in:

Not to live on the top floor!

4
Facilities
2
Design
4
Location
4
Value
3
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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