Imperial College London

Please tell us about the good and bad aspects of living in your local area:

It's next to Westfield, you can't ask for much more. Almost impossible to have a car though which is a minus

How has the building management responded to any problems or issues you have raised:

Quick and efficient. Zero complaints so far, whenever I needed anything they were there to help.

Please share one thing (or more) which you wish you had known before you moved in:

How difficult is to park a car. Not really necessary in this area of London and with all these stations around but still it's a problem.

Please tell us about the good and bad aspects of living in your local area:

This is close to Westfield so you have all the options. Also it is close to one of the bus station hubs and two tube line

How has the building management responded to any problems or issues you have raised:

They resolve it very fast, and they have a big team to manage the property

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really special. The building speaks for itself

Please tell us about the good and bad aspects of living in your local area:

There a a few buses available just down the building, which helped my family a lot to commute in a cheaper way. White City station (Central line) and Wood Lane Station (Hammersmith and Circle line) are less than 15 minutes walk.

How has the building management responded to any problems or issues you have raised:

In my experience, they handled it swiftly and followed up about it.

Please share one thing (or more) which you wish you had known before you moved in:

The central heating has to be paid seperately and the rate, to me, is very very high. You may consider using a standalone heater instead. You may not aware how expensive it is until you get the bill, which was quite shocking to me as i moved in in winter time.

Please tell us about the good and bad aspects of living in your local area:

Living in the area has its advantages, particularly with the convenience of being close to a shopping mall, making it easy to buy groceries and other essentials. However, a downside is that there is ongoing construction nearby, which leads to frequent noise disturbances.

How has the building management responded to any problems or issues you have raised:

The building management has responded to issues promptly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that although the building has three elevators, one of them is frequently out of service. This can sometimes cause delays, especially during peak hours. It's something to keep in mind if you rely on the elevators daily.

Please tell us about the good and bad aspects of living in your local area:

The building is conveniently located, close to both White City and Wood Lane stations. Westfield is a few minutes away as well. The vibrant Shepherds Bush - with its market and theatre is a 15 min walk away as is Wormwood Scrubs park. The building is at a busy traffic intersection so it does get noisy at times. There has also been road works and construction around in the past yeat which adds to the noise.

How has the building management responded to any problems or issues you have raised:

Yes, they have addressed issues within the flat promptly.

Please share one thing (or more) which you wish you had known before you moved in:

That there is a hospital close by - lots of ambulances coming and going.