AA Homes & Housing

Please tell us about the good and bad aspects of living in your local area:

Excellent location. Poor management and poor maintenance. I can go for a month with no working heating or hot water . Elevator not working for weeks.

How has the building management responded to any problems or issues you have raised:

They don’t give emergency to anything. They do it at their own time

Please share one thing (or more) which you wish you had known before you moved in:

I wish I know how management responds to Repair and management issues.

Please tell us about the good and bad aspects of living in your local area:

Got booted out a couple of years ago as I demanded they do some repair before upping the rent. They never did and still haven't refunded my deposit as I refused their extra bill for "utilities and internet" which is paid separately. Also they only tell you when you are in that you can't choose electricity supplier as there is a contract on the building. (Is that even legal?)

Please share one thing (or more) which you wish you had known before you moved in:

Secure entrance did't work and homeless people were sleeping in the stairwell.

What is the best feature of your home:

It looks good until you move in. The damp and dirt is astounding. They never cleaned the flat before me moving in. There was rotting food there that had been there a month before.

Please tell us about the good and bad aspects of living in your local area:

Well Maintained property in prime location with bus and rail services in few steps away. Very close to High street markets.

How has the building management responded to any problems or issues you have raised:

These days the new management company with friendly team responding spontaneously for any issues. Recently in last week my induction hob failed and team replaced it with new one within 30 minutes.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I need to know before I move in 2021, as i was already a previous tenant stayed with same landlord in 2017.

Please tell us about the good and bad aspects of living in your local area:

Poorly managed with lack of communication. Homes that do not meet the standard of living, these used to be offices! Totally infested with ants and silver fishes

How has the building management responded to any problems or issues you have raised:

No, they lack communication and do take a while to fix issues

Please share one thing (or more) which you wish you had known before you moved in:

Lack of customer service, poor standard of rooms, floor boards with large gaps

Please tell us about the good and bad aspects of living in your local area:

This area is far the best out of what we have seen for many aspects. Very good for shopping and transport and for easiness to get us to work.

How has the building management responded to any problems or issues you have raised:

Very swiftly, there as only one minor issue in the course of few months, resolved instntly.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I wish I could know. We were positively surprised with our lovely neighbors after moving in.