Vistry Group

Please tell us about the good and bad aspects of living in your local area:

The local shops are alright, but they cater to very basic needs. I often find myself ordering groceries online for a better selection. Unfortunately, we don't have any big parks or green spaces nearby, and the small park we do have is not well maintained, especially the tennis court, which is in extremely terrible shape. Transport links are decent because we're close to the university. On my street, things are generally good. Parking is plentiful. Bin collections are reliable and on time. Fortunately, we don't experience much anti-social behavior, and traffic noise is minimal. Overall, it's a decent area.

Please share one thing (or more) which you wish you had known before you moved in:

Not really.... it is what i expected, both pros and cons.

What is the best feature of your home:

Spacious rooms and a lovely garden. And I particularly love the skylights.

Please tell us about the good and bad aspects of living in your local area:

Amazing property with close access to the train station and plenty of supermarkets. Locality has lot of friendly neighbors.

Please share one thing (or more) which you wish you had known before you moved in:

Easy access to train station and nearby supermarkets. Locality is good as well.

What is the best feature of your home:

Locality is good with friendly neighborhood, best part is close proximity to train station

Please tell us about the good and bad aspects of living in your local area:

The local area is great; it ticked all the boxes. We're no more than 10-20 minutes walk away from everything we need, including shops, doctors, community hospital (no A&E), train station, pleasant walks, etc.

How has the building management responded to any problems or issues you have raised:

They were working through our snagging list slowly but steadily. After six months, we discovered that one drain that had been regularly overflowing was not actually connected to the sewer. Their response to this major issue was pathetic and the only way to get their attention was to go through official complaints procedures and threaten going to NHBC.

Please share one thing (or more) which you wish you had known before you moved in:

Tell them you're going to bring your own building expert over on a regular basis during the build, and won't complete until everything is done to a good standard to your satisfaction. If they won't accept these terms, then walk away.

Please tell us about the good and bad aspects of living in your local area:

Lots of things to do locally, rock climbing, restaurants, cafes, cable cars, etc and more to come (for e.g. a cinema!). It's a 4 min walk to Canning Town station and a 15 walk to custom house for Elizabeth line.

How has the building management responded to any problems or issues you have raised:

Quite promptly, all of my outstanding problems were resolved.

Please share one thing (or more) which you wish you had known before you moved in:

There was a plan and space for an internal communal space for residents, this wasn't highlighted to me and I only found out recently!

Please tell us about the good and bad aspects of living in your local area:

The area is up and coming, with many new developments and great transport links, new slivertown tunnel may help better connection to south London as well. The location is perfect if you want to travel in any direction as DLR and Jubilee line gives you great links to city, also custom house Elizabeth line is not too far if you wish to travel to Heathrow. The only annoying thing at present is the Jubilee line noise but Newham council has been very supporting in having that conversation with TFL, the sound has already reduced compared to when we moved in

How has the building management responded to any problems or issues you have raised:

Most of the problems which we have initially raised were fixed right away and I was very happy with the services, few problems later on took more time, but eventually did get fixed. The only issue I have is with central ventilation system which is not great at dehumidifying bathrooms and if you like to take long showers than be prepared for paint coming off, I requested them to fix it but apparently since i raised the issue 2 days after my warranty period (2 years) they would not fix it, I would appreciated if this was considered as clearly issue was there within 2 years but i raised it later

Please share one thing (or more) which you wish you had known before you moved in:

The Jubilee train noise, DLR does not have any issue. Also our view is very nice but if we would have known that before would have made lot of our interior decision much better and early