A guide to living in Suffolk

Please tell us about the good and bad aspects of living in your local area:

The environment is very good, clean and very quiet place. Local shops not far and they’re good. No ant-social behaviour.

How has the building management responded to any problems or issues you have raised:

Very good and quick response if you raise an issue.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing to mention at the moment, all is good.

Please tell us about the good and bad aspects of living in your local area:

Vicky Harvey showed us around the development and we were so happy with her knowledge of the development and the surroundings. The site is conveniently placed to a local pub, walkways through nature and only 10 minutes walk to local shops and the railway station. Whilst development continues, it’s never a problem with site traffic and noise at a minimum. Well lit apart from the newest sunflower close where lights are still to be switched on, the roads and pathways are in great condition and well thought through.

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently through the app and follow up phone calls. Absolutely recommend on this aspect.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was so easy and well explained that there really isn’t anything I would change.

Please tell us about the good and bad aspects of living in your local area:

Lovely lovely area. It’s quiet but so close to shops, train station, schools etc and bury is only a short drive away.

How has the building management responded to any problems or issues you have raised:

Very quickly and resolved with ease. V easy to use the app

Please share one thing (or more) which you wish you had known before you moved in:

I can’t think of anything! Def nothing bad and everything is good so far!

Please tell us about the good and bad aspects of living in your local area:

We’re a short walk from local shops with takeaway and grocery shopping options. There a range of bus routes, one of which that stops at the top of the development to get to the town centre for work or where you can visit restaurants, shops, cafes and local points of interest such as Christchurch mansion and park, the waterfront and The Hold (records office).

How has the building management responded to any problems or issues you have raised:

Very quickly and a resolution has been very prompt, professional and good quality.

Please share one thing (or more) which you wish you had known before you moved in:

The homes and area are genuinely beautiful, comfortable and it’s a very positive space. The only extremely minor negative is that as building work is still going on there’s a lot of dust which makes keeping the car clean tricky but honestly, that is the only inconvenience. We work from home and I never notice the sound of building work and of course it won’t be forever, so we can live with the dust!

Please tell us about the good and bad aspects of living in your local area:

Since moving in to ocasa homes in Ipswich on pearsons Road in December 2025, it is the worst house I am living in and that is because of the contract of staying 6months which I did. Firstly , it was what I saw on virtual tour versus what I got as a reality, virtual tour showed a ready to move in clean house but when I entered the house on the day I came to collect key with my luggages, it was being cleaned with the excuse of those that lived here did not keep it clean, please how is that my concern. The second experience was the day I decided to use the kitchen, the kitchen sink was bad, had stagnant water in it and was smelling, was told a report has been sent, I was in the house for one month and had to be emptying dirty water outside with a bucket for my first month, this is absolutely unacceptable even after reporting. Had a discussion with them and asked to be compensated but as usual, was silently ignored for two months with no response. The worst of all is presently not having hot water in my flat, reported when I came in at about 1:33 am and till now, no hot water. Called the office and was told it is the whole flat, so the question I ask is when I am reporting, am I the whole flat. Was told they are working on it. Till now as I am typing this, no hot water. Anywhere I see review for Ocasa homes, just get ready for me. I have had no good experience living here, all i have has been bad experiences. Renting here is the worst mistake to make.

How has the building management responded to any problems or issues you have raised:

They have silently ignored me after discussing with on of their staffs at their ipswich office on the 30 th of March, till date, no feedback. I sent them an email to thank them for the silent response. It is waste of time talking with them. No hot water till date I reported when I returned to my flat early hours of Monday, 11/5/2025 at 1:33 am, nothing have been done. Called out of hour services, was told an engineer would come that night, told them I am up till 12am because I had to speak with a friend in Australia, no show. It was the following morning while at work I saw a message from the engineer. As in I should leave work to come and attend to you, I did not get.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known someone that went there to do a live video and show me the place. I wish I had come earlier and asked around about the place because it is not worth it. Anywhere I see Ocasa homes, I will write my review there . I don’t send reviews but this particular one, get ready for me even in years to come, you will get my review.