The Bar, St James Gate, NE1

The Bar, St James Gate, NE1

By
Persimmon Homes
5th
Ranked 5th out of 8 in Newcastle
4.09 (27 reviews) 4.09 (27 reviews)
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Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
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Category Scores

4.22
Facilities
4.26
Design
4.70
Location
3.78
Value
3.37
Management

Excellent

26%

Very Good

59%

Average

15%

Disappointing

0%

Very Poor

0%

The Bar, St James Gate is located on Newcastle’s vibrant quayside very close to the city centre, which has a large variety of shops, bars and restaurants plus the train station which is on the East coast mainline. It comprises of 142 apartments, which come with a large balcony and a parking space. It is a mixed-use development, therefore it also features 500,000 sq ft of office space and a 274-bedroom Jurys Inn.

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Reviews

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Customer isn’t the best

Verified Resident
Verified Resident
Review Date Sep 2019

Customer service isn’t the best, hard to get hold of. Everything you need is in the one place. Value for money is a bit too expensive, considering moving to somewhere more affordable, but really enjoying my time living here.

Please tell us what you like and dislike about this area:

The building is quite nice, very central and easy to get to places, train station is so close so i like that loads of shops so never bored, but very busy so annoying at night.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how noisy it was going to be, but apart from that it is a good flat

How has the building management responded to any problems or issues you have raised:

Very slow at getting things done, wish they were so much more helpful than they actualy are.

5
Facilities
5
Design
4
Location
2
Value
2
Management
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Good but not always safe

Verified Resident
Verified Resident
Review Date Sep 2019

The apartment is good but the building can be maintained a lot better. Trash gets left in the lobby and none collects it. It will block doors which is very dangerous incase of emergencies and fires. I live in the penthouse, but the lift seems to always be broken which is hard for me and my children to climb all those stairs, especially with groceries. The corridors outside the apartments need to be cleaned better and more often as it smells quite bad.

Please tell us what you like and dislike about this area:

Good but not great, don’t feel very safe here with my two kids because the same code is used for all buildings and has never been changed in 5 years. So on multiple occasions drunk and homeless people sleep in the lifts and lobbies. Since it’s near the bars lots of nuisance people pass through the area which is very scary.

Please share one thing (or more) which you wish you had known before you moved in:

It is more dangerous than I’d thought. Not as secure as I’d like it to be.

How has the building management responded to any problems or issues you have raised:

Didnt do anything or took too long to respond to the problems.

3
Facilities
3
Design
4
Location
4
Value
2
Management
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Sometimes have problems with the buzzer

Verified Resident
Verified Resident
Review Date Sep 2019

I sometimes have problems with the buzzer which is annoying.
I like the layout of the flat.
My neighbours are very friendly and I know a lot of people who live here too. It was easy for me to make friends.

Please tell us what you like and dislike about this area:

I personally don’t mind but it can get noisy so that may be an issue.
I like the accessibility.
It is a nice area and feels safe.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how awful the customer service was going to be.

If there is one thing you would change about your flat or property what would it be:

I would add more bathrooms and rooms in the flat as there are not many.

4
Facilities
4
Design
5
Location
3
Value
3
Management
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It is a little bit small

Verified Resident
Verified Resident
Review Date Sep 2019

It is a little bit small and there are no options for bigger rooms, it is only 2 bedrooms as the largest option so I suggest adding more rooms.
We have had lift problems and customer service doesn’t help with it.

Please tell us what you like and dislike about this area:

Near train station, you can go everywhere in Newcastle using the metro.
I like where it is situated, it’s near lots of restaurants and shops.
I dislike the noise, especially weekend noise.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how small it was and how noisy it would be at weekends.

How has the building management responded to any problems or issues you have raised:

Not very well and very hard to get a hold of with problems we have had so far.

3
Facilities
5
Design
5
Location
3
Value
5
Management
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Nice but not managed well

Verified Resident
Verified Resident
Review Date Sep 2019

I like the apartment the design and the facilities are good. Unfortunately though there are lots of issues in the apartment. There are broken light bulbs the landlord won’t replace. The ventilation system is also broken.

Please tell us what you like and dislike about this area:

The apartment is close to lots of things including restaurant and transport. However sometimes it can be too noisy especially at night

Please share one thing (or more) which you wish you had known before you moved in:

If I had known what condition it had been in I wouldn’t have moved here

If there is one thing you would change about your flat or property what would it be:

I probably would not move here because there are too many issues.

3
Facilities
3
Design
4
Location
3
Value
3
Management
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Expensive

Verified Resident
Verified Resident
Review Date Sep 2019

We do wish it wasn’t as expensive as a young couple we like to save money. But we do love living here as it is so easy to get home from work and into town which we love. We like our living space as it is very good for holding get togethers.

Please tell us what you like and dislike about this area:

We like how quickly we can get to the station, and the access to everything is very good.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was expecting we understood all the problems that came with the flat.

What is the best feature of your home:

We rented the flat based on the location so that probablly.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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The design is comfortable and the security is excellent

Verified Resident
Verified Resident
Review Date Sep 2019

The design is comfortable and the security is excellent. We have major problems with the bins, they smell a lot, especially on Mondays. We love that we have a lift, it is really helpful. We couldn’t have asked for a better area.

Please tell us what you like and dislike about this area:

We dislike the noise. It is close to everything so it is really helpful.

Please share one thing (or more) which you wish you had known before you moved in:

How noisy it was going to be, we wish it was quieter.

If there is one thing you would change about your flat or property what would it be:

I wish our kitchen was larger as we struggle for space.

4
Facilities
4
Design
5
Location
3
Value
3
Management
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I like the design and layout

Verified Resident
Verified Resident
Review Date Sep 2019

I like the design and layout, it is a nice building but would be better without all the construction going on.
I have another family member who lives here too and they have also had a good experience here.
There is a lift and stairs for accessibility. The security is also good.

Please tell us what you like and dislike about this area:

I like how central it is and I can get places quickly. It isnt a long walk after nights out. I dont like how expensive it is.

Please share one thing (or more) which you wish you had known before you moved in:

How unhelpful the customer service was going to be.

If there is one thing you would change about your flat or property what would it be:

I would change how noisy it is and how much construction there is.

5
Facilities
5
Design
5
Location
3
Value
3
Management
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I never see any building management

Verified Resident
Verified Resident
Review Date Sep 2019

I never see any building management people, so I feel that customer service could be improved.
I really like that it is in an accessible area so I can get around easily.
It is a mixed community and the neighbours are very friendly.

Please tell us what you like and dislike about this area:

I like the building, theres nothing that I dont like.

Please share one thing (or more) which you wish you had known before you moved in:

It is noisy. I dont care personally but it can get noisy so that might be annoying for others.

What is the best feature of your home:

It is in the city centre so it is easy to get places.
It has a balcony.

5
Facilities
4
Design
5
Location
5
Value
5
Management
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Safe and central

Verified Resident
Verified Resident
Review Date Sep 2019

Average apartment nothing to complain about. The landlord is great and they are even re decorating at the moment. I am not satisfied with the flooring. There are carpets and we are not allowed to change wooden floors.

Please tell us what you like and dislike about this area:

Close to everything which is great. The neighbours are mostly quiet and it is quite safe at night.

Please share one thing (or more) which you wish you had known before you moved in:

That the Bars are loud and some neighbours play loud music

If there is one thing you would change about your flat or property what would it be:

I would like to change carpet to wooden floors for better cleaning

5
Facilities
4
Design
5
Location
5
Value
4
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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Location

Number of developments 12

3.79

Average rating based on 56 reviews

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