Vertex Living

Please tell us about the good and bad aspects of living in your local area:

I absolutely love living here. Vertex have been great about fixing things and keeping the place maintained. The location has actually improved a lot as we now have more supermarkets, a dentist, a pharmacy and a couple of restaurants. It's also really near the Addenbrookes site for work. It's also a quiet area with a nice garden so the environment is lovely.

How has the building management responded to any problems or issues you have raised:

Yes they fixed the oven the time the fuse blew. It was done within 48 hours.

Please share one thing (or more) which you wish you had known before you moved in:

We got lucky moving here as the place has really developed since we moved in.

Please tell us about the good and bad aspects of living in your local area:

The location is in a lovely quiet location, proximity to both town and Eddington area is great. There is a bus stop right outside, bike storage and car parking

How has the building management responded to any problems or issues you have raised:

Response time is relatively quick and people are friendly

Please share one thing (or more) which you wish you had known before you moved in:

I wish they had more flats available for me to choose from but I’m happy with the one I signed for

Please tell us about the good and bad aspects of living in your local area:

Situated in a peaceful residential area within a considerate community. Bus stop conveniently placed and plenty of parking!

How has the building management responded to any problems or issues you have raised:

With speed and usually helpful in getting issue sorted

Please share one thing (or more) which you wish you had known before you moved in:

That the neighbours on the street can complain a lot.

Please tell us about the good and bad aspects of living in your local area:

It’s an amazing location, very close to a bus service, a large supermarket, and a short cycle totown

How has the building management responded to any problems or issues you have raised:

I had an issue with the shower which they fixed immediately

Please share one thing (or more) which you wish you had known before you moved in:

The key system is slightly annoying, I would have prefer a physical key to a key card

Please tell us about the good and bad aspects of living in your local area:

Living at Crossways Gardens is a great experience due to its peaceful, family-friendly environment. The neighborhood is quiet, with clean streets and green spaces (for example the proximity to Grantchester Meadows) that make it perfect for relaxing walks or outdoor time. Despite the calm atmosphere, it's conveniently close to shops, cafes, and public transport.

How has the building management responded to any problems or issues you have raised:

A great example of our landlord going above and beyond was when we accidentally locked ourselves out on a Sunday after returning from a trip abroad. We had just boarded the plane to head back to the UK, only to realize that we had forgotten our house keys at my parents place. In a panic, we called our landlord, even though it was late on a weekend. Without hesitation, they jumped into action and arranged for someone to unlock our door just before our ETA.

Please share one thing (or more) which you wish you had known before you moved in:

The storage situation and flexibility in changing the part-furnished layout could've been better communicated, but is compensated through great value renting.