St Modwen Homes

Please tell us about the good and bad aspects of living in your local area:

It has good transport links to the M1 and A38. Chesterfield is just down the road, Sheffield, Derby and Nottingham are not too far away. Overall the location is good

Please share one thing (or more) which you wish you had known before you moved in:

Not to proceed with St. Modwen homes. The build quality is poor, customer service don't care once you've signed the contract to purchase the home, and 80% of the contractors that St Modwen hire have no interest in performing a job competently providing they get paid.

What is the best feature of your home:

The floor plan is the best feature of this property

Please tell us about the good and bad aspects of living in your local area:

The pond and the path connecting Phase 2 to the main road require maintenance and landscape work. .

Please share one thing (or more) which you wish you had known before you moved in:

UPGRATED OPTIONS was gone by the time I purchased.

What is the best feature of your home:

Sustainable building materials and construction methods

Please tell us about the good and bad aspects of living in your local area:

Great surrounding area. Near to City Centre but far enough away to be quiet. Some occasional anti-social behaviour from local teens, but nothing serious and not often. Lovely place to live.

Please share one thing (or more) which you wish you had known before you moved in:

Estate management companies are a pain. We have only recently been handed over from the developer, but the teething problems we are having is frustrating. I can only hope these will soon iron out and will run smoothly, but at this stage they are more than useless.

What is the best feature of your home:

Energy efficiency, internal size, large windows, quality of fixtures & fittings.

Please tell us about the good and bad aspects of living in your local area:

The good: The general area of this development is great, you are within walking distance of some lovely green spaces and will (eventually) have access to two schools and a doctors surgery on your doorstep. Locking village is also lovely and within walking distance. Here there are a few shops a café and a great pub (try the burgers!). The bad: St Modwen prioritise selling new properties over making those already built livable. There is always mud all over the roads, contractors parked blocking roads and constant noise from 7:30am. Where a small park is supposed to be build, they have put the parking for their sales office and instead of completing a road where residents already live, they have started building the higher value properties instead.

Please share one thing (or more) which you wish you had known before you moved in:

I wish St Modwen had been clear about the stage of the build surrounding our property, currently our house is in the middle of a building site and we feel they took advantage of us because we are first time buyers.

What is the best feature of your home:

The use of space - there is no wasted space and it feels light a airy Quality of the build on the house itself - we had limited snags and have been impressed with the overall quality

Please tell us about the good and bad aspects of living in your local area:

the worst I have ever worked with. So many problems with my house and 3 years later it is still not resolved. I life in France currently and I was informed by my estate agent that a pipe had burst in my home. After thorough investigation it was noted that a faulty Nest system was installed which caused a pipe to burst during the cold months. A defective device which was installed by St Modwens. But because I am outside my warranty period they will not cover it. This has cost me thousands of pounds to repair. All the faults that I discovered at my brand new home was appalling. You cannot communicate with any of them as the do not respond to your emails. Only when you start threatening them will you get some sort of feedback. As a first time buyer I am horrified by this experience. They are absolutely shocking and only interested in one thing and that is your money.

How has the building management responded to any problems or issues you have raised:

They were always late to reply to any complaints. I spoke to so many people working for St Modwens having to explain the same story over and over as there is zero communication.

Please share one thing (or more) which you wish you had known before you moved in:

Well as a first time buyer I was hoping to walk into my house that was promised to me from a finish point of view. All of this was very disappointed as there were so many issues it was frightening.