About St Modwen Homes

St. Modwen Homes is a British-based property investment and development business specialising in the regeneration and remediation of brownfield land and urban environments.

Number of Developments

13

Ratings

3.81 Rating

Rating (based on 274 reviews)

Excellent

25.55%

Very Good

45.26%

Average

20.80%

Disappointing

5.11%

Very Poor

3.28%

Developments

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St Modwen Homes reviews

Reviews

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Showing 274 reviews

Overall good, general development maintenance poor.

Overall Bramshall Meadows is a good development, ideally situated for families, couples and commuters. Access to 3 cities whilst being on the fringes of a country village is a fantastic balance between practical and pretty.

Facilities wise, things could be improved somewhat. We don’t have any dog waste (or normal) waste bins around the development. The vast majority of residents are considerate and I have never noticed a waste or dog waste problem, outside of what the on site builders, or local cats, leave behind.

The play park has limited equipment and is not fenced off or gated at the front at all. This makes it a little worrisome for parents with younger children who cannot relax knowing their child cannot escape. Furthermore i’ve witnessed balls escape the park area and hit the cars of residents who live opposite the park. This should be considered as it’s not very fair to those residents.

What really lets the development down is the lack of maintenance. Any open, public space has gone to ruin due to weeds. Turf that was only laid within the last couple of months (around the park for example) has been swallowed by weeds. They have been allowed to populate and get so out of control that they have spread to neighbouring gardens, curbs and so on and this is the same story across the development. There are weeds absolutely everywhere and it’s a nightmare as a property owner to maintain. I weed the front garden twice a week and still it’s not enough. This is my biggest concern about the development as it’s a significant time and money sap for residents. It also makes the development look run down and neglected.

Please tell us what you like and dislike about this area:

The local area is pretty good. There are major supermarkets, parks, entertainment facilities and more in very close proximity to the development. Within 20 minutes or so you have convenient access to Stafford, Stoke and Derby as well as the beautiful Peak district just a little further out. There’s something for everyone.
Parking is OK, (but not great) on the St Modwen’s parts of the development in particular. Mid sized homes don’t typically have enough or adequate parking and many cars end up parked on the street or over hanging their drives as they aren’t quite deep enough to double stack modern cars. This isn’t really a big issue but it is certainly something that could have been improved upon. Residents in the flats also either don’t have enough parking, or don’t always use their allocated spots as some part out on the road taking up more space.

Generally speaking it’s a fairly quiet development with the normal noises you’d expect from a housing development (kids playing, dogs barking etc) The development could be improved with a few basic things- dog waste bins for example.

Personally I am quite pleased there are no shops on site as from previous experience these just seem to attract anti-social behaviour as a development ages. Tesco express is just a few minutes away.

Please share one thing (or more) which you wish you had known before you moved in:

Relatively minor thing, but I wish i’d known that no door number would be provided so that we could have ordered one prior to moving in, ready to go up. No door number meant that our home was difficult for postmen, delivery drivers and visitors to find initially until we could get a door number delivered.

I also wish i’d known about the council tax banding. The council seem to be banding these properties much higher than you’d expect. Similar sized homes in the area are band C and occasionally band D. Ours has been rated a band E, at double the cost of our (larger) previous home. This need to be questioned not just by residents, but we need the backing of the developers as well as it would make me reluctant to purchase from the developer in future.

How has the building management responded to any problems or issues you have raised:

Emails I have sent have never been replied to unfortunately.

3
Facilities
4
Design
5
Location
4
Value
1
Management
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Disappointed

Me and my husband have bought a flat from St Modwen back in December 2020.
So it has been almost a year since us moving in.
Long story short, once you complete your post purchase review they are no longer interested. We still have a number of snags which await fixing since we moved in. No dates for it to be done.
Dozens of emails sent, either no reply or no action taken to actually organise it being fixed.
Basically, no customer service post purchase, they are not interested once they get your money and the review.
We’ve just received a second review request, we’re definitely going to put what we think in that one.
Snags outstanding: cracked tiles in the bathroom, bathroom fixtures misaligned when installed, tiling under the sink in the bathroom done unprofessionally with massive gaps between the sink and the wall, flat door lock misaligned hence it doesn’t lock properly, balcony window eaten out by some sort of acid that needs to be repainted (told it was dirt, however it doesn’t clean up, tried by multiple people) it needs to be repainted, leek from the pipes in the garage, leeks coming from walls (unknown where from, as even the developer apparently doesn’t have a clue). Underground garage gates never work, security doors for the block dies too often, meaning anyone can get inside, we had 5 bicycles stolen from bicycles store which is supposed to be secure within a couple of months from moving in, of course security door has not been working, as a new built I would have thought that it’s supposed to be in the top condition and not have everything breaking all the time.
And it seems like the more time we spend here the more faults we find.
The managing agents are appalling, charge outrageous amounts of money for unknown what, no requests for receipts met.

Please tell us what you like and dislike about this area:

Near a town, with a good shopping facilities. Station 10mons walk.
45mins to central London.
NO PARKING AVAILABLE FOR VISITORS. Still don’t understand why?
People smoking weed and drinking alcohol in underground garage as gates never function as they should.

Please share one thing (or more) which you wish you had known before you moved in:

Post purchase customer service, which is non existent.
Daily charge for heating and hot water which is £1.00 a day. That’s £365 a year just for having heating and hot water plus your usage on top.

How has the building management responded to any problems or issues you have raised:

By not even bothering to reply.
After you buy and they get their money they are no longer interested.

2
Facilities
3
Design
4
Location
2
Value
1
Management
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The estate itself is reasonably well laid out and has a great sense of community.

The estate itself is reasonably well laid out and has a great sense of community. The location, right on the edge of the city but immediately next to open countryside is great and the properties provide good value for money overall. Main roads are also in close proximity, as are major shopping facilities (supermarkets etc). Issues wise, it is taking the developer WAY too long to complete the basic infrastructure and get it adopted by the council (roads and pavements still unfinished after some residents have been here for 2 years plus). The managing agent also appears to be completely invisible. The builders have been very slow at dealing with residual issues.

Please tell us what you like and dislike about this area:

There are lots of facilities in the wider area (15+ minute walking time) but the development itself has next to no services directly on it other than a small park. A bus service is available from the edge of the estate but the nearest station is a 30 minute walk. Good shopping is available a short car ride away in Longbridge town centre. The estate itself is quiet and feels secure with a great sense of community. Lots of residents are young families which works great for us. The proximity to the countryside and lots of great walking areas is lovely, as are the views from our part of the estate which looks out over the countryside.

Please share one thing (or more) which you wish you had known before you moved in:

How long it would take for the basic estate infrastructure to be completed.

How has the building management responded to any problems or issues you have raised:

Initial responses and acknowledgement are usually pretty quick, however actually getting things resolved takes forever and they do not manage either expectations or timelines well.

2
Facilities
4
Design
5
Location
4
Value
1
Management
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A modern and welcoming estate

A very modern and appealing development. We like the fact that some of the smaller semi-detached houses are paired next to a larger property – helping it look less like a row of “first homes”.

Love the design and layout of our property. A decent garden which is not very overlooked on our plot – some others are not as lucky as this.

A nice selection of extras were available free of charge when we purchased – including outdoor tap, turf, Nest thermostat and Ring doorbell.

We have had a number of snags – to be expected(?!) – most are being looked in to but the lead time from reporting to sorting IS very delayed in our experience. Still waiting for some shower door end caps which we reported on moving in day 10 months ago.

Please tell us what you like and dislike about this area:

Fantastic location in relation to shops – 10 min walk to Blythe Bridge shops including Tesco Express, or if you’re driving it’s less than 5 mins to Meir Park Tesco, McDonalds, B&Q etc. Blythe Bridge train station nearby, but bare in mind trains from there are local services so you’d want to change at Derby/Stoke to a ‘proper’ train.

Only problem is the A50 is a concrete noise machine so, yes, you will hear it whilst at home. Relatively quiet and unproblematic when windows are closed but something to consider

Please share one thing (or more) which you wish you had known before you moved in:

Not all homes get soundproof trickle vents. We were led to believe they would, but ours does not. You can hear the A50 from the rear of the property rather loudly, although we quickly ‘tuned in’ to this and it doesn’t bother us – but it may put off guests from sleeping!

How has the building management responded to any problems or issues you have raised:

Hit and miss.

We have been in for 10 months and still waiting for some issues to be rectified which were reported on the day we moved in. Major snags for the most part have been taken care of, but you very much get the impression that issues are resolved as slowly as possible to minimise the amount of remedial work that St Modwen are obliged to give before the 2 year warranty expires.

With the rapid growth of the company you’d expect them to acknowledge they need more technicians on the books to remedy snags.

All in all I am not dissatisfied as many of our issues are being addressed, but some remain ignored with no response at all to suggest when or if they will be booked in.

4
Facilities
5
Design
4
Location
4
Value
3
Management
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