Number of Developments

10

Ratings

4.01 Rating

Rating (based on 41 reviews)

Excellent

41.46%

Very Good

34.15%

Average

17.07%

Disappointing

4.88%

Very Poor

2.44%

Developments

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Sage Homes reviews

Reviews

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Showing 41 reviews

New houses (are they worth it)

Houses look lovely from the outside, although I encountered many problems after moving in such as flooding in the living room and through front door and after a while also in my hall way from the bathroom. A lot of this would not have occurred if the build was better and management took more care. Roads are very narrow so if cars park on both sides of the road you cannot get your car through which is an issue when this happens. Design is not the best, no storage at all and I think the bedrooms should of had built in wardrobes. I think the kitchen should be at the back and not the living area with the patio doors. The garden fencing is very poor and brakes easy myn is all bent and the garden is is quite a wet area. Many improvements could be made with better builds, designs and property management.

Please tell us what you like and dislike about this area:

Aldi and 5 shop outlets are in the process of being built so will be easy to access shops once these are finished. At the moment you need a car to get to shops as transport links are poor with only 1 bus an hour. Lots of parking as all houses come with at least 2 spaces, bin collections are excellent main road traffic quiet although its an issue with neighbours with cars with noisy exhausts and motorbikes at night.

Please share one thing (or more) which you wish you had known before you moved in:

The standard of the build, how problems would be dealt with and how dirty it would be living were houses were still being built.

How has the building management responded to any problems or issues you have raised:

Had to wait for long periods of time to get anything done and then it was just patching things up and refused to do fencing at all saying its storm damage when it was never put in the ground properly.

3
Facilities
3
Design
4
Location
4
Value
2
Management
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Good location and great family environment

Good location, very close to Hackbridge station. I like the exterior look of the houses, not so much the flats. I do think there is an excess of flats and houses for the space available. There have been several delays with the estate construction, made worse by COVID but I believe that there are on full speed now. Lidl will open soon which is a big plus for the whole area.
Interior design is fairly spacious, the townhouses have very generous double bedrooms and bathrooms (we have 2 on suites, 1 family bathroom and one cloakroom!)
Kitchens could be larger and the design downstairs could have been smarter (for instance, there is plenty of space under the stairs to put the washing machine in but they’ve put in the kitchen instead)
Materials are on the lower quality side, very basic, nothing fancy… they do the job I guess.
No sound insulation between floors on townhouses and noisy floorboards. Apparently they meet the UK regulations, so not really their fault, but for the price we are paying perhaps a bit of extra thought here and there would have been nice??
Customer service is OK, but can be hard to get things done in a timely manner at times.
Overall, happy with the house and development but Barratt could have done a lot better.

Please tell us what you like and dislike about this area:

Transport links to central London are good but fail fairly frequently; as we are dependent on National Rail this can sometimes be an issue. There are buses linking Hackbridge to tube stations, though.
I love all the greenery and Carshalton is within walking distance, with good shops there. I wish we had more local cafes but with new store space available that could soon turn into reality

Please share one thing (or more) which you wish you had known before you moved in:

SDEN is a big issue, we were made aware that our heating would come from them but we were given incorrect info on the subject and critical facts concerning them were not mentioned at all.

What is the best feature of your home:

I like the fact that my living room is quite ample and it has lots of natural lighting. I love that I have a loo in every single floor!!

4
Facilities
4
Design
4
Location
4
Value
3
Management
User submitted image of  New Mill Quarter, SM6
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Pointelle House review

The development is very nice. There is a park in the middle of it which is great for kids and there is a lot of places for people to sit and socialise.

The building itself looks great and looks like great materials were used as well.

Our flats have great little patio sections with nice green plants everywhere.

Please tell us what you like and dislike about this area:

Love that this area is pretty quiet, we are also right by the station with good links to London. This area has lots of developments so I see there will be a lidl soon and there are at least 5 new shops spaces. There is also a number of green space near by.

Please share one thing (or more) which you wish you had known before you moved in:

The front door of the property bang and make a lot of noise when closing. In my instance my spare room is right next to the communal access door which mean we hear that door all the time

What is the best feature of your home:

Having a heat distribution unit rather than a boiler for instant hot water.

4
Facilities
4
Design
4
Location
4
Value
5
Management
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Overall after lots of problem nice place to live, but you should be exposed to so much stress with the new build.

The sales process was smooth with the mortgage advisor on site which was a plus as you could compare your other offers with the ‘Barratts recommended’ the only ‘if’ was that we weren’t informed about a. The building was delayed for a couple of months(2-3?) so not so bad. Quality is just mid-OK but after-sale and neverending snag list + time to resolve it is terrible. RMG as property management is OK but as well has got up and downs.

Please tell us what you like and dislike about this area:

Great community, convenient location, close hospital and transport links (train busses and walking distance to tram)

Please share one thing (or more) which you wish you had known before you moved in:

The snug list is a must and a lots of patience.

If there is one thing you would change about your flat or property what would it be:

I thought building will be better isolated (cold in winter & hot in summer which should be the other way around) so for sure windows, and the amount of silicone used everywhere.

3
Facilities
4
Design
5
Location
3
Value
3
Management
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