L&Q

Please tell us about the good and bad aspects of living in your local area:

The area has a number of diverse shops catering to the diverse population which is brilliant. There is a clear issue of antisocial behaviour in the form of drug addicts. Fortunately the pub on West Green Road can no longer host late evening events which is a good aspect as occasionally their guests would crank up the music and could be heard a good distance away. The pub is in a heavily dense residential area.

How has the building management responded to any problems or issues you have raised:

The only way to get anything done is to raise a formal complaint and even then, they never respond within the timeframe specified.

Please share one thing (or more) which you wish you had known before you moved in:

As mentioned, security is a huge problem. Crackheads smoking in the buildings, doors and gates consistently broken. There are a number of families living here and the constant struggle of keeping safe is taking a toll.

Please tell us about the good and bad aspects of living in your local area:

Anti social behaviour, broken lifts and roof leaks. Management company keep on charging hefty amount and no intervention from housing association who own more than 50% flats.

Please share one thing (or more) which you wish you had known before you moved in:

I should have been told that communal heating system is flawed(will never run on SOLAR), Lifts are of sub standard quality and its a scam run by Bellway, RMG and may be housing association.

What is the best feature of your home:

None. It was a peaceful location to start with but its has gone downhill in last 5 years.

Please tell us about the good and bad aspects of living in your local area:

Convenient location, with good transport availability. Manic traffic and dirty streets. Small theft and vandalism, specially at night.

How has the building management responded to any problems or issues you have raised:

Repairs inside the flat are usually attended to promptly. Building maintenance is disappointing (the communal areas have not been cleaned for months).

Please share one thing (or more) which you wish you had known before you moved in:

In general the flats are in good condition, but can get extremely hot in the summer.

Please tell us about the good and bad aspects of living in your local area:

overall it's a good development, everything is new so it looks and feels good I didn't feel anything bad about the safety, But without proper local shops it's hard to survive, The local GYM which is very basic should come soon, there is a regular release of toxic industrial gas which often interacts with you due to nearby industry and waste management/treatment plants this should be stopped immediately, as it impacts your health sometimes it's noisy because of industrial plants, heavily lacking the facilities, peak hours traffic is bad due to schools as well

Please share one thing (or more) which you wish you had known before you moved in:

environment and nearby industries/warehouses are making it bad

What is the best feature of your home:

new modern and better quality homes & river walk is good

Please tell us about the good and bad aspects of living in your local area:

The local area is really nice. Lewisham is constantly changing for better and there’s plenty of shops, restaurants and places to go around. It’s quite busy so it gets noisy with traffic but the transport links are great.

How has the building management responded to any problems or issues you have raised:

It’s very difficult to get a response or repair done. At one point I went for 4 months without hot water in the middle of winter until they finally carried out a repair. I received no compensation and had to still pay the standing charge for heat and hot water despite not being able to use it. Other repairs went similarly badly.

Please share one thing (or more) which you wish you had known before you moved in:

The awful stench from the restaurant downstairs. I never imagined this to be so bad, no other restaurant I’ve seen produces this much smoke and odour. If you like fresh air, want to be able to use your balcony or enjoy having a window open, do not move here.