About Keepmoat Homes

Keepmoat Homes Ltd is a housebuilding company that provides private homes for sale in the UK. As a top 10 UK house builder, Keepmoat is committed to not only building new homes but helping communities thrive in a manor that will improve people’s quality of life for years to come.

Number of Developments

27

Ratings

3.70 Rating

Rating (based on 424 reviews)

Excellent

24.29%

Very Good

40.57%

Average

25.94%

Disappointing

6.13%

Very Poor

3.07%

Developments

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Keepmoat Homes reviews

Reviews

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Showing 424 reviews

The house we have is well designed and built for a new build.

The house we have is well designed and built for a new build. It is low cost to heat in winter, stays fairly cool in the summer and is well sound-proofed. The visual design of the buildings is fairly standard but there is some variation and an attempt to fit in with the local style. I think the variation and visual attractiveness of the buildings decreases the further you go into the estate. We have to pay an estate management fee which is not cheap and it is difficult to see what this levy goes towards, other than the home builder’s profit margin. Our automated gate was broken for almost a year and they repeatedly avoided coming to fix it. Management of green spaces and the streets (grass verges etc) is ok but this could be funded by 10% of the estate management fee. If you are thinking of buying here I would advise that you review the estate management fee you will be liable for.

Please tell us what you like and dislike about this area:

The development has no in-built facilities but is well located on the edge of Peterborough so access to shops and other services is ok but always requires a car. Street parking and private parking are well provided for. As car ownership and use are effectively a prerequisite for living here, there is fairly heavy and constant traffic on the main road into the development (which is currently the only way in or out). Unfortunately there seem to be a number of antisocial drivers who drive recklessly, especially around the entrance to the site before the traffic calming measures; the 30mph speed limit is largely ignored. Most people out and about will be jogging, cycling or dog-walking. One of the main plus points of this development is its very close proximity to open countryside and nice villages, pubs, farm shops etc just a few miles away (heading away from Peterborough). There is a small amount of suspicious activity (probably people dealing drugs from their cars) but I’ve never seen any antisocial behaviour between residents. That’s not to say there aren’t the typical few people who play loud music into the early hours of the morning every so often, or have rows which can be heard from a few houses away. Bin collection is good but other services are largely lacking; littering and fly-tipping are common problems in the area around the estate. I don’t think there are any bus stops but footpath links into nearby parts of Peterborough which do have bus services are good. I think the most noticeable public service I’ve ever noticed here is an ice cream van.

Please share one thing (or more) which you wish you had known before you moved in:

Traffic on the road in and out of the estate is fairly constant (even in the early hours of the morning, and during lockdown this was the same) so I would recommend that any potential buyers think of this if they are thinking of having their bedroom facing the road and they are a light sleeper (or if they have a baby which might be woken by boy racers etc).

How has the building management responded to any problems or issues you have raised:

Not well. Our automated gate leading to our parking space was broken for almost a year and they repeatedly failed to fix it. Even after fixing it has broken again a few times.

1
Facilities
2
Design
4
Location
4
Value
1
Management
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These houses aren’t built to a bad standard, buts there’s a lot to improve on.

These houses aren’t built to a bad standard, buts there’s a lot to improve on. There are a lot of bits which just get thrown together with no care. We’ve got cupboard doors falling off, a badly tiled bathroom, but one the worst things is the garden. A number of us have complained about our gardens as they are on pure clay, which means they hold water and don’t drain. In the winter they were completely unusable and the bottom of the garden became like a bog. It’s cost us thousands of pounds digging out, putting drainage in, then topsoil and re-turfing. We had to do it ourselves after Keepmoat refused.

Please tell us what you like and dislike about this area:

You’ve got Aldi, Lidl and Coop local and all your Asda’s, Tesco’s etc not too far away in Mansfield. Apart from the building noise (which is to be expected) it’s very quiet. Parking is good, there’s space on the road with most people having driveways and garages. Bolsover is the local council which are shockingly bad. They throw the bins all over the place. It’s hit and miss whether they empty your bin and we’ve had our green bin damaged.

Please share one thing (or more) which you wish you had known before you moved in:

I think we could have got a better deal on things like the kitchen. We didn’t negotiate enough at the time of sale. Also I wish we knew how poor the garden was going to be so we could have got them to do something about it before buying.

If there is one thing you would change about your flat or property what would it be:

I would have liked work to have been done to higher standard and things finished properly. I would also like to move in and have a garden that is useable. Not one that is clay and holds water.

4
Facilities
3
Design
5
Location
4
Value
3
Management
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Pleasant estate to live on with lovely neighbours and easy to reach amenities. Ideal for families.

We absolutely love where we live our home is sat in a perfect location, the neighbours are fantastic and the streets are wide and full of green spaces something you rarely get on new developments any more.
Our estate also is a stones throw from motorway link roads which is ideal for commuting and everything we need is within walking distance including local schools, supermarkets and eateries with the town centre being only a short travel away giving us more amenities.
The estate itself is pleasant with lovely neighbours and people taking pride in their homes.
The management of the estate by the developer keepmoat is however not great we have very little contact with the management company and certain roads and green spaces have been left which is slightly dissapointing. Also things promised like community centres, football fields and doctors etc have also not materialised as planned and have been pushed back.

Please tell us what you like and dislike about this area:

We sit within a fantastic location walking distance to shops, supermarkets, restaurants and schools! Our street has plenty of parking sat away from the main road so no traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

When we moved in there was no fibre internet available or phone signal which was very difficult when working from home.

How has the building management responded to any problems or issues you have raised:

Denied responsibility of any issues. Been told relating to other issues that they have been put back to phase 3 with regards to green spaces etc

4
Facilities
4
Design
5
Location
4
Value
2
Management
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A house with no insulation??

My property was sold to me with no insulation (loft and cavity wall insulation). The design and sign off process of these properties is so under par it is embarrassing. I have lived here two years and this is yet to be resolved in full and that is after two personal emails to the CEO of Keepmoat.
I would say the facilities promise is excellent but nothing of interest has come through yet, we were told there would be shops, a school, a park and pathway leading to a park and after two years nothing has been done with any of it except the park on site which is still incomplete.
We pay a monthly charge for property management and I honestly have no idea what they do for the money we pay.

Please tell us what you like and dislike about this area:

Plenty of amenities, shops, parks etc.
The park on the development has been delayed by around 6 months so there is not currently one on the estate but there are some in close vicinity (drivable).
Bin collections fine however Royal Mail is not regular, I received birthday cards nearly a week late due to no regular postman.
There were some individuals that were causing concern on the estate (young children / suspicious drivers) and because of this we decided to get CCTV. This is not a regular occurrence though.
There was a pathway built on my road to lead to a local park, unfortunately, proper agreements weren’t made with the council so this has not been completed and is left as a path leading to nowhere.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had got a professional snagger in to complete a snag list in my property. We found most of them overtime but had we have gone in prior to completion with this, we would have probably got it resolved quicker.

How has the building management responded to any problems or issues you have raised:

Well, after two years of living here and a complaint started in December 2019, I still have a house that is not fully insulated.

2
Facilities
3
Design
5
Location
4
Value
1
Management
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