About Keepmoat Homes

Keepmoat Homes Ltd is a housebuilding company that provides private homes for sale in the UK. As a top 10 UK house builder, Keepmoat is committed to not only building new homes but helping communities thrive in a manor that will improve people’s quality of life for years to come.

Number of Developments

34

Ratings

3.63 Rating

Rating (based on 515 reviews)

Excellent

23.11%

Very Good

39.61%

Average

26.02%

Disappointing

6.60%

Very Poor

4.66%

Developments

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Keepmoat Homes reviews

Reviews

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Showing 515 reviews

The house we have is well designed and built for a new build.

The house we have is well designed and built for a new build. It is low cost to heat in winter, stays fairly cool in the summer and is well sound-proofed. The visual design of the buildings is fairly standard but there is some variation and an attempt to fit in with the local style. I think the variation and visual attractiveness of the buildings decreases the further you go into the estate. We have to pay an estate management fee which is not cheap and it is difficult to see what this levy goes towards, other than the home builder’s profit margin. Our automated gate was broken for almost a year and they repeatedly avoided coming to fix it. Management of green spaces and the streets (grass verges etc) is ok but this could be funded by 10% of the estate management fee. If you are thinking of buying here I would advise that you review the estate management fee you will be liable for.

Please tell us what you like and dislike about this area:

The development has no in-built facilities but is well located on the edge of Peterborough so access to shops and other services is ok but always requires a car. Street parking and private parking are well provided for. As car ownership and use are effectively a prerequisite for living here, there is fairly heavy and constant traffic on the main road into the development (which is currently the only way in or out). Unfortunately there seem to be a number of antisocial drivers who drive recklessly, especially around the entrance to the site before the traffic calming measures; the 30mph speed limit is largely ignored. Most people out and about will be jogging, cycling or dog-walking. One of the main plus points of this development is its very close proximity to open countryside and nice villages, pubs, farm shops etc just a few miles away (heading away from Peterborough). There is a small amount of suspicious activity (probably people dealing drugs from their cars) but I’ve never seen any antisocial behaviour between residents. That’s not to say there aren’t the typical few people who play loud music into the early hours of the morning every so often, or have rows which can be heard from a few houses away. Bin collection is good but other services are largely lacking; littering and fly-tipping are common problems in the area around the estate. I don’t think there are any bus stops but footpath links into nearby parts of Peterborough which do have bus services are good. I think the most noticeable public service I’ve ever noticed here is an ice cream van.

Please share one thing (or more) which you wish you had known before you moved in:

Traffic on the road in and out of the estate is fairly constant (even in the early hours of the morning, and during lockdown this was the same) so I would recommend that any potential buyers think of this if they are thinking of having their bedroom facing the road and they are a light sleeper (or if they have a baby which might be woken by boy racers etc).

How has the building management responded to any problems or issues you have raised:

Not well. Our automated gate leading to our parking space was broken for almost a year and they repeatedly failed to fix it. Even after fixing it has broken again a few times.

1
Facilities
2
Design
4
Location
4
Value
1
Management
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Lovely area but wish we’d bought from a different developer

The layout of the development is brilliant and we enjoy having space on the opposite side of our road without being overlooked. The park is well thought out for younger and older kids and has a lovely large space of grass and wild garden to enjoy.
There are not enough drop downs on the pathways in the development to cater for mobility scooters which is a huge issue for us. Some cars park on the pavement on the development which also stops us being able to use the pathways but there are also no visitor spaces nearby our property.
We get a fair amount of vehicles speeding up our road with no speed bumps or warning signs near the play park.
The design of our house suits our needs with 4 bedrooms but a smaller downstairs and a car port. Our garden was sold as near enough flat but we have a large gradient slipping away from our house which we were not happy about.
We had a lot of snagging issues in our house which were never fixed and has deterred us from buying a keepmoat house again.

Please tell us what you like and dislike about this area:

There are no local shops within walking distance as per advertised which is its downfall. The Telford Town centre and retail parks within driving distance offer a huge range of shops and restaurants.
The open space next to the development is now going to be built on with more houses which reduces the open space and natural environment we were enticed by.
We have only just made it into the catchment are for our local primary school in Lightmoor which is a 10 minute walk away, but unfortunately most of the development is not in the catchment area. The school is oversubscribed which makes it difficult to get into. There are no secondary schools within a safe walking distance as the route has no pedestrian pathways on the 60mph road.

Please share one thing (or more) which you wish you had known before you moved in:

Garden gradient was sold as almost flat but was the opposite upon moving in. If we had known we would not have bought this house.

What is the best feature of your home:

The layout of the house is very well thought out and convenient – large rooms mostly.

2
Facilities
2
Design
5
Location
5
Value
4
Management
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A large development – affordable houses.

The first phase of the development which has been completed a while ago is showing signs of deterioration quite quickly. There are are parts of it which look decidedly run down already. The second stage of the development where I live is pretty complete but road surfacing has still not been finished. The third stage is built on what was a field to the north of the estate and I think that’s a shame as it encroaches on countryside.

The design and build quality of the housing is average – little innovative thought. Still putting in gas central heating in new properties – I live in a bungalow – which belongs to a housing association and I am generally pleased with it, but the basic standard of fixture and fittings in the kitchen are cheap. I know that is the Housing Association’s choice but…

Phase 2 backs on to what were post war council estates. Some of these are OK – and now mainly owner occupied, but one particular street is the cause of some anti social behaviour. I have had to engage with community police to address issues with youth nuisance. There are drug dealers in areas close by and there have been two murders.

The estate is attracting a diverse number of buyers some from BAME backgrounds, and other places away from the traditional mining area that Thurnscoe was. There has been some tension as a result, and residents from ethnic minorities seem to want to keep themselves to themselves and not attempt to integrate with the community, and, I am sure they may experience some hostility to them from some people which may be a cause of this.

Please tell us what you like and dislike about this area:

There are no facilities on the development itself except for an open space and children’s playground. The main access to the site is from a street that has cars parked on both sides. It’s close to local facilities a short walk away in Thurnscoe nad there are bus links and the railway station is a short walk.

Please share one thing (or more) which you wish you had known before you moved in:

Proximity to some areas with social problems can cause issues. However it is close to beautiful countryside and has good amenities nearby.

2
Facilities
3
Design
4
Location
3
Value
3
Management
User submitted image of  Willow Heights, S63
User submitted image of  Willow Heights, S63
User submitted image of  Willow Heights, S63
User submitted image of  Willow Heights, S63
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The house is amazing.

The house is amazing. There’s a couple of downsides including the downstairs toilet blocking all the light in the kitchen. There’s very minimal storage. There is one area of green space to use for children and it’s not very big. The garden was left in such a bad state that we couldn’t even use it until we could afford to sort it ourselves. We also have faulty windows and 2 years later are still waiting for them to be fixed. I feel the house was built extremely cheaply and could have been done a lot better for what we paid. I definitely don’t think I would buy a new build again but that doesn’t mean I would recommend them as overall we haven’t had the worst experience.

Please tell us what you like and dislike about this area:

Good choice of shops, restaurants and open spaces, including farms. Good transport links

Some bad anti social behaviour and bin collections are hit and miss.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had more of an understand of the upgrades available as I feel we missed out. I also wish we had the opinion of a professional snagging company as we missed a lot of things that needed to be sorted.

How has the building management responded to any problems or issues you have raised:

At first they were so quick and good with the snags however we now have some outstanding snags 2 years later and are still waiting for them fixing.

1
Facilities
3
Design
3
Location
4
Value
3
Management
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