About Jelson Homes

Jelson Homes has been building traditional family homes across the East Midlands for 130 years.

Number of Developments

10

Ratings

3.66 Rating

Rating (based on 123 reviews)

Excellent

24.39%

Very Good

39.84%

Average

18.70%

Disappointing

8.13%

Very Poor

8.94%

Developments

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Jelson Homes reviews

Reviews

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Showing 123 reviews

Jelson – a quality developer only let down a bit by soundproofing!

Overall it’s a great development for the price point. The build quality is good and Jelson take care of the area . Once hand-over is given to Priors Hall Park Management I expect a better level of care to consider the needs of the community and act on them promptly.

Jelson being a small developer have to be led by quality, not volume of property available. For this reason they have gone to the effort of providing good quality materials – namely the fitting and finish of the kitchen, bathroom tiles and furnishing. The plumbing and electrical work is flawless.

I like that they do not offer ‘this or that’ choices – you simply buy the property, and get everything bar a washing machine.

Jelson are let down by two main factors. One mentioned above – the footprint in front of the property is so large it lends itself to being turned into Disneyland for the kids. Poorly designed, wasteful and lends itself to abuse.

The second is the quality of the windows. These have been evaluated by some good friends, one a windowmaker and the other an independent snagging team for Persimmon, and both agree the quality of the vents is especially poor. A lot of the issues with the neighbourhood is sound, the kids will be out playing 6 hours a day and even with all windows and doors shut, and all vents closed, you can still hear it. If a skateboard or scooter is taken past the house over the brickwork, the sound vibration passes through the house and you can hear it, constantly. From my office I am also able to hear my next door neighbour sneeze with the vents and windows shut, no joke.

Jelson pride themselves on using traditional breezeblock on internal walls – and that’s great – but when the windows and vents are such poor quality that they offer no sound dampening then the breezeblock loses its value. There needs to be a balance of quality and I would have happily sacrificed a few things in this house for better insulating windows and vents.

Please tell us what you like and dislike about this area:

Accessibility to the region is great from this location. Both locally and within 20 minutes is virtually everything you need both for recreation and essentials. The Priors Hall development is growing in much needed services – groceries, barbershop etc. which is really great. The old Weldon village is a 5 minute walk to get to the Pubs and restaurants and for country walks too.

Parking is dedicated off-road in my street, with a plan to enforce yellow lines to prevent road parking which I’m really happy about. The design of the parking scheme with Jelson works well and is a real benefit to have.

Living on this street is OK, unfortunately due to the street design Jelson have used, namely a large brickwork footprint leading up to the house (which is separate from the parking spaces) – this causes the children in the cul-de-sac to use it as a play area. This is generally an issue as they rarely respect the property itself and treat it like a playground. If the houses were much closer to the road, this wouldn’t be an issue. We’ve had footballs hit into doors, doorbells damaged, damage to Jelson owned property – plants, bollards etc. and it’s all down to not being taught to respect strangers property, simple as that.

Like the majority of the homeowners here I pay £240 a year to contribute to the development upkeep – this includes the childrens’ play area built specifically for residents – which clearly isn’t getting used as the front of our properties seems like a more attractive area.

Unfortunately this comes with the territory, as the price point of the properties here are on the lower side making it an attractive opportunity for the council to place tenants.

Please share one thing (or more) which you wish you had known before you moved in:

1. Check what % of the houses on this cul-de-sac will be council tenants
2. That the off-road, wide brickwork footprint in front of my house is an official play area and a street-side property might have been better
3. Check the soundproofing of the property from the street and from the garden.
4. Always help out neighbours where you can. Community support is essential.

How has the building management responded to any problems or issues you have raised:

Yes and no. Small snagging items were fixed a year later (understandable, considering COVID), but the larger items remain unfixed as of today – namely clipping an unused gas pipe as Jelson replaced the gas hob with an electric one for me, and secondly a hairline crack in the patio door glass which was identified by the rep who handed the keys over to me on completion.

5
Facilities
3
Design
4
Location
4
Value
3
Management
User submitted image of  Heartlands at Priors Hall Park, NN17
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Poppyfields 5 years ago

We moved in 5 years ago. We were the 5 house on the development so it has grown in size quite considerably now. The work on the park has only just started which is a little bit of a disappointment as my oldest child would of benefitted from the park more 3years ago. There has been a few issues on the development from residents about missing railings and some road surfaces and pathways being just a little bit to unfinished but apart from that the developers have started to put things right. Which is great . The green spaces which have only just been started to be looked after are ok. But they don’t warrant a fee which we will eventually have to pay. So at the moment I’m glad we aren’t paying for it.

Please tell us what you like and dislike about this area:

The poppyfields development is located on melton Road which is a main road out of the village towards Seagrave. Even though its a main road it is overly busy and there isn’t a lot of traffic noise. It is a 5-10 minute walk to the high street which has all the shops you may need being in a village. Coop. Takeaways, barbers florist estate agents . And a few more. Poppyfields does benefit from having 5 pubs in 5he village which is probably quite rare these days especially with it being a small village. There is a local bus the travels around the village and then heads of to either leicester or loughborough. There is also a train station that has to stops in Barrow which are 5 minutes away.

Please share one thing (or more) which you wish you had known before you moved in:

Options.
Paint colour
Kitchen design
Floor mats
Outside tap

How has the building management responded to any problems or issues you have raised:

They have acted swiftly and professionally. No problems.

1
Facilities
3
Design
5
Location
4
Value
2
Management
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Nice houses but estate is a mess

The estate itself is quite poor, we still do not have proper roads and we have been waiting nearly 3 years now. There are huge curbs and ramps up and down to everyone’s drive ways and lots of very sunken manholes in the road. Jelsons do nothing to answer complaints and sent a letter advising the roads would be done today however they have not been started at all. The facilities are poor, there was a park supposed to he built at 50 developments however there is not one yet however this has just been started recently. There are diggers and quite loud lorry noise from early in the morning with little consideration about the residents. There has been complaints to Jelsons about the workman’s tidiness and general safety of the site which have now been resolved but the estate is still unattractive as unfinished.

Please tell us what you like and dislike about this area:

Barrow upon Soar is a lovely village to live in, great locations right next to the countryside with some great walks and parks for the children. The estate is very friendly and there is a real sense of community on our street, all the neighbours talk to one another, even just a wave hello. Very limited issues with the apartment building at the top of the road with what appears to be police visits every known again but overall a lovely location and friendly estate. The road needs some traffic management as people do drive too fast through the estate and there are a lot of young children here.

Please share one thing (or more) which you wish you had known before you moved in:

Be very picky with the snagging list and insist that everything is done before hand over. Also, check when you move in that your garden is done to standard as ours wasn’t and was told we had been in over 2 years so they couldn’t do anything when we complained.

How has the building management responded to any problems or issues you have raised:

Ok when we first moved in but just kept asking us to email after that and no response received. Sadly would not buy Jelsons again.

2
Facilities
2
Design
4
Location
3
Value
2
Management
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Overall as a homeowner on this development we are happy with the design and build of our property

Overall as a homeowner on this development we are happy with the design and build of our property, as a buyer we were specifically attracted to the quality build of the property including solid brick walls and open plan kitchen/diner. We are pleased with the space around our plot such as 3 parking spaces on the driveway, good size single garage and rear garden. The reasons for not providing a 5-star review for the overall score of this development would be because of poor building/property management and customer service. The after sales care and response time for the developer has been generally slow and there have been many snagging/maintenance issues especially with the plumbing within the property – more than would be reasonably expected. As a development we are managed by Warwick Estates and as a neighbourhood we have experienced a very poor service including difficulty with contacting the company and receiving communications, and received bills for maintenance work that has not been carried out which remains an ongoing issue. Despite this, this is a nice and small sized development which we enjoy living in, especially once the site has been fully completed.

Please tell us what you like and dislike about this area:

The property is situated in a quiet and friendly village with good access to the A5 and M69. We have lived in the property for over 2 years and received comments from visitors regarding the little noise that can be heard from the property, with exceptions of building work during the development phase. There is ample parking available around the property. There have been no issues with services such as bin collections and Blaby District Council. There are essential amenities within walking distance such as local post office, pharmacy, hairdressers, co-operative grocery store, take-aways, pubs and Sapcote garden centre. Within the village there is a CofE Primary School and options for higher education situated within a short drive to surrounding areas such as Hinckley and Burbage. There are plenty of footpaths leading to picturesque walks and open spaces. In the surrounding village there is options for visitors such as Paradise Farm, Stanton Lakes and Stoney Cove Diving Centre, restaurant and bar. Within short driving distance there are further amenities available such as Aldi supermarket, Screwfix for DIY essentials, Leisure Centre and gymnasium, Fosse meadows, and additional Sharnford Garden centre.

Please share one thing (or more) which you wish you had known before you moved in:

The development of the site has been much slower than anticipated. Although all properties have now been built according to the site plan for some time, the footpaths, roads and residential park/open green space have still not yet been fully completed.

How has the building management responded to any problems or issues you have raised:

We were pleased with the initial care and assistance we received from the on-site assistant manager who proved to be very helpful with many of the snagging issues we had.

3
Facilities
5
Design
5
Location
4
Value
2
Management
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