Companies

Home Made

3.66 (28 reviews)

Home Made is a lettings company changing the way homes are being let and managed. They are the partner of choice for the majority of Europe’s largest institutional landlords, including Grainger, Greystar, GetLiving, Quintain as well as thousands of landlords and renters.

Home Made

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Company

  • Website: www.home-made.com

  • No. of developments: 1

  • Development locations: North West London

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    Developments by Home Made

    Viewing 1-1 out of 1

    Development image of WEM Tower, HA9
    Rental Only

    WEM Tower, HA9

    3.66

    (28 reviews)

    View development

    Page 1 of 1

    Latest Reviews

    3.66

    28 total reviews

    Stats

    Overall

    3.79

    Facilities

    4.07

    Design

    3.96

    Location

    3.61

    Value

    3.57

    Management

    3.39

    Viewing 1-5 out of 28
    Avoid this Shady, Badly Maintained Building

    Michael P (Tenant)

    WEM Tower, HA9

    Mar 2024

    The building management is terrible and incredibly shady. We lived there for one year, never received any follow-up on anything we tried to get resolved by the property management (although the in-building maintenance team was friendly and often helped when they could). The flat had significant damage to the floor when we moved in, which we were assured would not be held against us on move-out, so they tried to claim the flat was in perfect condition during our move-in. We fortunately saw through this and took extensive photos and videos during move-in to show the damage. We had a miserable time there, with the "cafe" downstairs having some of the worst food I've had in London, and the supposed hair salon going for months without anyone actually working there. The gym was hot in the summer and cold in the winter, elevators were constantly not working, and it took months to get any issues in our flat resolved. We are currently fighting to get our deposit back despite the fact that no new damage was made to our flat during our tenancy. Thanks to the fact that we could tell these people were shady from the start, we have a lot of evidence to prove they're just trying to steal from us. However, they've been dragging out the process as long as they legally can, so we've gone months without getting the disputed part of our deposit back. If you have any other options, avoid this building :(

    Please tell us about the good and bad aspects of living in your local area:

    There is a nearby high street with a few okay restaurants. The blocks nearby are usually dirty with lots of litter compared to other areas nearby.

    How has the building management responded to any problems or issues you have raised:

    The building management never responded to emails or followed up on anything. They were consistently dishonest about how events played out during both our move-in and our move-out.

    Please share one thing (or more) which you wish you had known before you moved in:

    Verify appliances work on move-in--we went nearly two months without a working oven because we didn't notice it didn't work during move-in. And be aware the services like the cafe are designed to look good when giving tours, not to actually be any good. The food is disgusting.

    2

    Facilities

    3

    Design

    3

    Location

    1

    Value

    1

    Management

    ・・
    The staff are super nice and helpful

    Olivia K (Tenant)

    Verified Resident

    WEM Tower, HA9

    Feb 2024

    I have been living in here for 2 years and I am so happy I made that choice. its such a lovely place to live. I have a studio flat, a little small but really well designed which is more than enough for me. The staff are super nice and helpful, and I really feel part of the community here.

    Please tell us about the good and bad aspects of living in your local area:

    Great location and right next to the tube station. Good few shops around. Walking distance from Wembley park

    How has the building management responded to any problems or issues you have raised:

    I never had any issues. The concierge are really lovely and happy to assist with anything.

    Please share one thing (or more) which you wish you had known before you moved in:

    I did not know the are before but I feel very safe

    5

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management

    ・・
    Great building with friendly staff

    Veronika L (Tenant)

    WEM Tower, HA9

    Feb 2024

    Living at wem has been very convenient for the past two years. My work is hybrid so there is a great space on the ground floor to work from, and the transport links to my office is just so easy. The station is right next to the building. I have a 1 bed flat with great Wembley stadium view. The concierge team are very friendly and always there to assist.

    Please tell us about the good and bad aspects of living in your local area:

    Great transport links, cosy apartments, great amenities such as gym, co working space, concierge services and a coffee shop

    How has the building management responded to any problems or issues you have raised:

    There is an app for the building to use if you have any issue. You can also communicate with other tenants on the forums

    Please share one thing (or more) which you wish you had known before you moved in:

    I didn't really know the are before moving here, but I had no problems and I actually enjoy it.

    5

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management

    ・・
    My flat is really nice, I get a lot of sun and amazing view on central London

    Chiang F (Tenant)

    Verified Resident

    WEM Tower, HA9

    Feb 2024

    Been living in WEM for over a year now and I just love the community vibe. It is so easy to get to know new people, the staff are really lovely and they do events for the residents such as Karaoke, DJ nights etc.. My flat is really nice, I get a lot of sun and amazing view on central London. The sunrises are the absolutely amazing. Having the gym in the building is so convenient and I use it a lot. I sometimes also like to work downstairs next to the coffee shop.

    Please tell us about the good and bad aspects of living in your local area:

    Amazing community, great location & transport, great flats, several shops in the area and really close to Wembley stadium

    How has the building management responded to any problems or issues you have raised:

    Yes, there is an app that is super easy to use to log any issues.

    Please share one thing (or more) which you wish you had known before you moved in:

    The building is pet friendly and its assume to have pets around!

    5

    Facilities

    5

    Design

    5

    Location

    5

    Value

    5

    Management

    ・・
    The only good point is goodlooking flat

    JM (Tenant)

    WEM Tower, HA9

    Feb 2024

    Extremely high price for nothing! Don't wait for something to be fixed, it will take at least 3 months. Concierges never know anything and cannot assist. The only good point is the look of the building and flats look nice as well. Moreover, you will not receive flat being cleaned by good standards.

    Please tell us about the good and bad aspects of living in your local area:

    Despite advertising being 20 min away from central London, it is a lie. You will need at least 40 min to get to central. There are no shops and nothing around (only couple of corner shops). Very bad traffic, the worst tube line. To get to the nearest café/bar/shop you ned 30 min walk towards Webley Park

    How has the building management responded to any problems or issues you have raised:

    They did not. Some repairs requests were ignored or it took more than 3 months to get something fixed

    Please share one thing (or more) which you wish you had known before you moved in:

    I would NOT recommend paying that much for such bad area and management, who does not care.

    3

    Facilities

    4

    Design

    1

    Location

    2

    Value

    1

    Management

    ・・

    Page 1 of 6

    These reviews are the subjective opinion of a HomeViews member and not of HomeViews