Number of Developments

1

Ratings

3.30 Rating

Rating (based on 8 reviews)

Excellent

12.50%

Very Good

37.50%

Average

12.50%

Disappointing

25.00%

Very Poor

12.50%

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FI Real Estate Management reviews

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Work, rest and play in the heart of Croydon

Leon House is beautiful and it feels like living in a hotel. The reception area is plush and well kept and enables hot desking as well as just chilling out. The roof garden is spacious and relaxing. There is also a meeting room you can book so the building is very much a work, rest and play development. The concierges are always really helpful and give the building a personal touch, and it’s really convenient to have parcels delivered downstairs so you don’t have to worry about being in. The one disappointment in the development is the carpets in the communal corridots. They are a pale grey which was a poor choice, and they are extremely damaged due to continuous building works going on, with lots of ladder marks. Unfortunately some residents / guests have also vomited in communal areas, including at the roof garden entance, and these stains will never come off. What was not acceptable was an extremely steep charge for carpet cleaning which was carried out with sub-standard machinery and made absolutely no difference. The carpets need to be replaced with darker hard’-wearing material and builders should be told to put sheets down before working in communal areas. The building management and property management has been the most disappointing aspect and it can take weeks to receive a response, or no response at all.

Please tell us what you like and dislike about this area:

Croydon is a vibrant area with shops, restaurants, green spaces and bars right on your doorstep, and it’s a perfect location for commuting to Victoria or London Bridge. Leon House is in the restaurant quarter of Croydon where you will find every type of cuisine you can think of, as well as upmarket cocktail bars and restaurants. Things can get a bit rowdy at the weekends but unless you’re on the lower floors it’s not particularly noisy. The only problem with the area is there are opportunists tailgating people into the building and car park, so despite the assumed security of the building, this is enabling them easy access.

Please share one thing (or more) which you wish you had known before you moved in:

Unfortunately I moved from my previous location because of anti-social neighbours. Even in a new build in expensive houses with a more affluent demographic, some neighbours show no regard for others and expect people to clean up after them. I also wish I had known that the Westfield development would be shelved, as it is worrying to see the high street going downhill.

How has the building management responded to any problems or issues you have raised:

I have had very little response and it feels like they treat the residents as entitled and an inconvenience. I do not even really know who I am supposed to contact as there are so many parties involved.

4
Facilities
5
Design
5
Location
5
Value
2
Management
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A Pleasant Community spirit, but not without its pitfalls.

Being a No Cladding building is definitely a major benefit of the property and the living spaces are of a good size in comparison to some in the local area. The all-window design on one side of the property is good, however this does cause issues covering them and also stopping the flat from getting too warm in the summer. I live in a 1 bedroom on the South Side and it has its drawbacks. The smoke from the nearby restaurant is off-putting, the noise from the Bin Collections means no lie in on a Tuesday or Friday and because the building has no built in window cleaning facilities it is down to a private contractor to perform this task where appropriate. The actual environment of Leon is great, it feels like living in a hotel and Concierge is excellent for parcels etc. The rooftop garden is lovely even if I dont use it enough and in general the building is a nice secure place to live. However, the same cannot be said of the Management company. The manner in which they correspond to owners is appalling at times, although this has improved since the Building Supervisor now sends many of the emails instead. I would not trust them to resolve any issues I have and indeed was forced into agreeing to some works to remedy a situation which actually made them worse. It is difficult to justify continually increasing charges for the management team when in actual fact they now need to do less. As a shared ownership tenant I had signed up thinking it would be a more affordable way to get on the property ladder, however massively increased service charges and stealth charges such as increasing rates for renting the rooftop room have contributed to it being more than I can generally afford so my standard of living has actually decreased since moving in. Potential buyers would just need to be aware of these downfalls should they wish to join what is a nice community in general and a nice building on the whole.

Please tell us what you like and dislike about this area:

The South End of Croydon is a lively bustling environment which is both a blessing and a curse. The range of shops and entertainment in close proximity is a definite plus, however being in the middle of this area can lead to some noisy nights after hours and in the case of Leon House, the sad fact that you are regularly unable to open your windows on the South side without gaining a lot of smoke entering from the restaurant literally next to it. Parking availability is non existent on the roads but the building does have a car park currently for guest of residents but due to development nearby this facility could go which will make life quite difficult for both residents and guests. Being a commuter the close proximity to East Croydon station is the largest plus as you are only 15 mins away from getting a train to the South Coast or to Central London and beyond.

Please share one thing (or more) which you wish you had known before you moved in:

One Good, One Bad. The good is that the Facebook Community between residents is lovely, showing a real community vibe and they are always happy to help others and try to make others welcome. The bad is that the running cost of the property is not the cheapest energy wise and the Service Charges increase dramatically each year putting a strain on peoples finances, especially if you are moving in on your own.

How has the building management responded to any problems or issues you have raised:

Building Management were dismissive, then aggressive with regards to the issues in the Bathrooms, then forced work involving multiple workmen on a vulnerable person during the pandemic, threatening to void the building warranty on the flat if it was not undertaken, despite me explaining my situation. If I had the choice I would sell up tomorrow sadly as I do not feel if there is a major issue that they would either respond adequately or indeed compassionately to someone who has invisible disabilities. I now have cracks in my bathroom and there is no recourse other than to try and remedy myself.

4
Facilities
4
Design
4
Location
3
Value
2
Management
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Lovely and modern flat, but some issues to take into consideration

The building is quite old and has a brutalist sort of architecture, it reminds me of the UN building in New York. The facade is pebble-dash with individual ledges on each floor. Quite frighteningly, the windows can open fully!

The main entrance is lovely and modern, but the entrance from car park 2 and the car park itself are very ugly and worn. The courtyard outside of the main entrance is essentially a vacant strip mall which is quite ugly. The aim is that all of this will become a new development in the future (Leon Quarter), but work was supposed to start on that in August 2022 and there is no sign of that starting at all. With the current economic climate, I am not sure that will change any time soon.

It is worth bearing in mind that Leon Quarter, if completed as planned, will obstruct views for north-facing flats.

The interior is very nice and modern, but the developer definitely went cheap and cheerful with the white goods in the flat. The fridge in particular seems to be a really cheap brand and struggles to maintain a reasonable temperature. The fixtures and fittings are a bit flimsy.

That being said, the flats definitely look and feel modern. If you are an owner, you can do quite a lot to make it your own.

I am in a flat on one of the top floors and facing north, the noise pollution at night from the motorway can be a real pain if the windows are open which is really a necessity in mid-summer, but when closed all but the worst of the boy-racers with souped up exhausts are drowned out. I don’t really get much of an issue at night with party-goers but I hear that is a problem for flats lower down.

The roof terrace is lovely and a great place to hang out. There is a very nice and friendly atmosphere amongst the residents.

The building managers are rude and difficult at times. I haven’t had a great deal of interaction but they do not seem to be the most competent bunch.

All in all would definitely recommend living here, but if you are buying then take your time to consider.

Please tell us what you like and dislike about this area:

Very good selection of bars and restaurants in the local area, all quite reasonably priced. You can really take full advantage of the area with a personal vehicle which makes accessing the bigger supermarkets and shops in Purley Way much easier. There are no supermarkets very closeby but lots of shops. Walk to East Croydon station is about 15 minutes, and South Croydon about the same. Excellent transport links to central.

The area is reasonably safe most of the time although things can get quite seedy late at night, but that is the case for most of London. I have lived in many other parts of the city and it seems to me that Croydon gets an especially bad reputation for crime

Lots of brand new developments are sprouting up around everywhere, but the high street is declining if anything. I think it is a problem the whole country is facing, but the issue specific to Croydon is that super-convenient access to central London reduces local demand. I am very hopeful that the high street and shopping areas will get re-developed to some degree in the near future, it is very much needed.

Please share one thing (or more) which you wish you had known before you moved in:

That Leon Quarter was going to obstruct the north-facing view of apartments, and that there is no cover for snags or issues discovered after moving in.

How has the building management responded to any problems or issues you have raised:

rude, short and unhelpful. Every interaction with FI Real Estate has been very unpleasant.

4
Facilities
3
Design
4
Location
3
Value
3
Management
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Living in one of Croydon’s most recognisable blocks. A love hate relationship

Leon House is one of Croydon’s most recognisable tower blocks, the 21-storey office block on Croydon High Street just south of the Flyover.

Original William Mitchell concrete artworks in the main lobby, stairwells and lift lobbies. Mitchell was a post-war sculptor and the artwork, which was formed by carving concrete while still wet, has been previously covered over for more than a decade, but now is exposed for all to enjoy and see.

There is a roof garden on the 21st floor and a private dining room (bookable and chargeable), as well as a meeting room and the grand open space of the entrance foyer (7 am – 11 pm manned concierge) which is part lounge, part co-working area.

Inside of every apartment features bespoke design by Love Interiors. With floor to ceiling windows affording panoramic views over London which isn’t cheap to heat come the winter. The apartment interiors are clean, modern and clutter-free, and by specifying quality materials including oak flooring, specialist ceramics and designer-specification appliances and fittings.

Please tell us what you like and dislike about this area:

Being on the High Street has its Pros and Cons. With a range of great restaurants towards South Croydon or known as the restaurant quarter, as well Surrey street market dating back to the 13th century, and a range of shops towards central Croydon. Transport links are top, bus stops left and right with East and South Croydon Stations (National Rail) within walking distance and West Croydon a little further (TFL). Park Hill Park, Dupas Hill and Lloyd Park are all within walking distance, as well as some great forest walks.

However, with any High Street, there are some issues with drug-taking, rough sleepers, litter and noise. There is always something going on, emergency service sirens zooming past towards the flyover. There is an active nighttime economy with nightclubs and late bars towards central croydon, however, revellers go home at 04:00 am and do disturb the peace when going home.

Please share one thing (or more) which you wish you had known before you moved in:

Late-night trade (drunks) and road traffic noise

How has the building management responded to any problems or issues you have raised:

They have responded swiftly (email response), however, the solutions have not been applied or rectified. When they are fixed or “resolved”, the issue seems to reoccur after a short period, rather than fixing something properly the first time.

3
Facilities
5
Design
4
Location
4
Value
4
Management
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
User submitted image of  Leon House, CR0
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