Please tell us what you like and dislike about this area:

I dislike that the shops are all very far away.

Please share one thing (or more) which you wish you had known before you moved in:

That I would hear noise from neighbours up stairs.

People from other flats were also complaining but they were kept telling everyone that they have never heard of this issue before. We have a group, where we are communicating between each other and tried to confront them but at the end .. they told us to get in touch with council. Oh I forgot to mention that the balconies are rusting and keeping the water still since they are not waterproof/weatherproof. The pipe provided to direct the water on the side was badly design and the water is keep dropping on our windows. Wall is getting wet and mould will appear in a matter of time… Everyone is getting same copy and paste messages. Nothing is actioned. If you can – AVOID IT ! Very cheaply made flats!!

Please tell us what you like and dislike about this area:

The area itself is nice, there is Aldi and Matalan – which are great. I am a bit worried about nearby “café” as they are smoking shisha over there. People are shouting or going to the middle of the road, looking for troubles. Few times police had to be called.

Please share one thing (or more) which you wish you had known before you moved in:

If I would know the true quality of the flats and how the service will look like after purchase, I would never go for it.

How has the building management responded to any problems or issues you have raised:

Always cocky attitude, trying to show off and put you down. Always had an answer to everything.

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Facilities

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Design

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Location

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Value

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Management

I was very impressed with Fairview in the lead up to the purchase and communication post sale. I was also very impressed with them in terms of getting snagging sorted. I had several issues including over sensitive fire alarms (which were eventually moved) , a faulty bath panel and a few scrapes on the wall. Fairview ensured these were sorted quickly.

My only real overriding negative has to be the management company (KFH) who are nothing short of an embarrassment considering the monthly sum we pay them (in total about £220 a month). It takes them ages to reply to you queries and actually getting something resolved is always a painful process. I’ve had various issues ranging from incorrect and confusing billing to not being able to get into my block as the lock on the door was damaged. I had to frequently enter and exit through the bin store over the course of about 6 months. The parking situation is a joke as well. There now only appears to be 2 visitor parking bays for the whole of the complex (a development with over 200 flats I believe). They also want £15K per parking space. There are a lot of free parking spaces on the development and thus more visitor bays shouldn’t really be an issue – but for them it is. Quite simply they’re not good enough.

Please tell us what you like and dislike about this area:

Well located just down from Crystal Palace and not far from Penge. Good transport links into London Bridge, Bromley, Croydon and Gatwick Airport. Lots going on in Palace itself – pubs, restaurants, cafes etc. The park is also very nice that houses the National Sports Centre with a lot to do.

The development itself is very nice and that does encourage locals that do not live on it to visit – which I do find a little irritating at times.

Please share one thing (or more) which you wish you had known before you moved in:

The management company (KFH) as described above

If there is one thing you would change about your flat or property what would it be:

The management company (KFH) as described above. I live on my own and work hard to pay for a nice place in which to live. Parting with over £220 a month would be a lot easier if I felt that I actually got something for it.

Please tell us what you like and dislike about this area:

There are a number of building sites close by which can make the area look messy but it doesn’t really matter as you know the development will bring new commercial units. Really good transport links and close by to other superstores. Brent Cross is around the corner which is the closest retail stores slightly far but common in North West London.

Please share one thing (or more) which you wish you had known before you moved in:

In the developments to get high speed broadband you can only have one provider or pay more to get other providers to link to the one providers cables.