Please tell us about the good and bad aspects of living in your local area:

Living in my local area feels like having a warm "community support system," especially with the nearby supermarket being such a highlight. It’s just a 3-minute walk from my home—super convenient for grabbing groceries after work or sudden needs like late-night snacks. What truly stands out is the supermarket staff’s friendliness. The front desk team is always smiling, greeting regulars by name and happy to help with anything from bagging items to finding hard-to-locate products. And Simon from the team is absolutely fantastic—he’s incredibly enthusiastic and goes above and beyond. Even after his shift ends, he’ll reply to my messages promptly when I’ve had questions (like checking if a specific milk is in stock or how to use a store coupon), and he’s solved so many little troubles for me that made daily life much easier. This kind of care doesn’t just make shopping nicer; it makes the whole neighborhood feel like a close-knit community. It’s the small, thoughtful gestures from people like Simon that turn "living nearby a supermarket" into a real joy of this area.

How has the building management responded to any problems or issues you have raised:

The building management (and Simon in particular) has been incredibly responsive and helpful. When I was looking to move in, Simon went out of his way to let me choose a check-in time that fit my schedule perfectly. He also patiently showed me numerous apartments—even when I asked to see several options back and forth—never seeming annoyed, and answered all my questions in detail. His willingness to accommodate and his patience made the whole moving process smooth and stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

modern facility，good sight，close to the university

Please tell us about the good and bad aspects of living in your local area:

I rented an apartment at The Fernley which is a new development by Downing. It is a very high quality building walking distance to her university. It is very secure which very important for me

How has the building management responded to any problems or issues you have raised:

My daughter just started living there so no problems yet

Please share one thing (or more) which you wish you had known before you moved in:

I would suggest seeing the place before renting for your kids

Please tell us about the good and bad aspects of living in your local area:

Theres plenty of shops and restaurants nearby. The bus is 4min walking. No noises no anti social behaviour

How has the building management responded to any problems or issues you have raised:

We didnt have any problems so i cant give a review on that

Please share one thing (or more) which you wish you had known before you moved in:

I think nothing, simon explained everything clearly

Please tell us about the good and bad aspects of living in your local area:

The building is in a prime location, very close to the city centre and surrounded by lots of shops and restaurants. Oxford Road station is also a 5-10 min walk away and it is also conveniently located for university students

How has the building management responded to any problems or issues you have raised:

Simon handled my viewing and contract. He was very helpful and responsive. He answered any questions and worries I had and was always very supportive throughout the whole process!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing much else to add. I would recommend coming in for a viewing to really visualise the space!

Please tell us about the good and bad aspects of living in your local area:

My wife and I moved in to Fernley tower a couple of days ago. So far, our experience has been very good. The location is perfect, down the road from the tram station, and a short walk into the centre. Driving to the place is easy as well, thanks to the large carpark down the road from the development. Noise was a worry, coming from the countryside, but the windows and very well soundproofed which is great. The people we have met so far have all been great too.

How has the building management responded to any problems or issues you have raised:

We are raising issues over the next couple of days, will assess how they respond.

Please share one thing (or more) which you wish you had known before you moved in:

Wish we had known that certain furnishings cannot be moved i.e. TV.