About Countryside

Countryside is an award-winning UK property developer specialising in urban regenerations. Countryside homes always demonstrate a focus on green space and sustainability. Countryside operates across London, the South East, the North West of England and the West Midlands, and was founded in 1958.

Countryside also create affordable and private housing for local authorities and housing associations through planning agreements, PRS housing, mixed use schemes and joint ventures.

Countryside developments

Countryside properties on HomeViews include sought-after neighbourhoods like Greenwich Millennium Village (a joint venture with Taylor Wimpey Central London), St Paul’s Square and Hoxton Wharf – all of which team stylish apartments with well-connected London locations.

Many developments we looked at felt like they were just a faceless high rise and we wanted to make friends and meet like minded people. Greenwich Millennium Village has been perfect for us, with so many facilities on site and the open park areas you don’t feel that you are living in a city. We have also made lots of friends through the nursery and primary school.” – Margot, resident at Greenwich Millennium Village

Countryside properties reviews

This area is very nice and quiet, nice people and very clean , lovely looking buildings , and local shops, maintained daily , there is plenty of green space , also has nice views, local schools and close to public transport.” – Clare, verified resident at St Paul’s Square

Click on the developments below to read Countryside homes reviews from residents. Do you live in a Countryside development? Leave a review here. If you can’t find a particular Countryside development on HomeViews, click here to submit a new listing.

 

Number of Developments

43

Ratings

4.06 Rating

Rating (based on 433 reviews)

Excellent

34.64%

Very Good

51.27%

Average

8.78%

Disappointing

3.23%

Very Poor

1.85%

Developments

MAP

Showing all 43 developments

Countryside reviews

Reviews

Write a Review
All Reviewers
Owners
Shared Ownership Purchasers
Private Tenants
Property Pros
Verified
Housing Association Tenants
Local Authority Tenants
Showing 433 reviews

Poor quality homes and even worse management

I’ve lived here since phase 1 of Acton Gardens was built in 2013. One word: Avoid.

Issues:

Poor quality fittings
All the door handles had to be changed within a year of normal use. The locksmith we engaged told us that the handles and doors were of poor quality in the first place which was why they broke so quickly.Lift breakdown
Within the first year, the only lift in the building used to break down every alternate week for about a period of 6-12 months until residents protested against paying the increase in service charge until a new lift was fitted. This inconvenience has caused the elderly and disabled a lack of access and frankly should be illegal.

Hot water
It’s been about 6 years since phase 1, and we’ve been having issues with the communal boilers / power cuts up till today. The hot water would be down for long periods especially over winter and any fix would only be temporary. It’s come to a point where you can’t take being able to have a warm shower for granted.

Communications
We are currently receiving text messages informing us of any outages – primarily hot water related issues. However, this usually comes much later after we have reported it to the L&Q emergency number, which might be useful to some, but not the majority who have had to experience it firsthand. When reporting and asking for updates on outages, helplines are staffed with rude CS agents who sound like they need additional training / are inadequately informed by the service/operations team, so they are not in a position to provide proper updates.
What is concerning is that these issues (hot water, broken lifts and poor quality fittings) are not unique to Acton Gardens. Properties all over the country by L&Q are experiencing similar issues. A simple search online would surface lots of examples. Save your hard-earned money for another place with a developer who genuinely wants to provide quality homes.
Please tell us what you like and dislike about this area:

The area itself is fine being close to South Acton overground and Acton Town tube. There has been a growth in amenities around the high street too.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had done more research into the issues L&Q developments have been facing all over the country. The amount of grief this development has given me and other residents is unimaginable.

1
Facilities
2
Design
3
Location
1
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

Well designed, poor service

4 years ago I was renting and heard about this development – I had grown up not too far away but was priced out of buying there and with Kings Park proximity to the station and crossrail coming it ticked all my boxes. There were some incentives for first time buyers and it enabled me to buy a 3 bedroom house so it felt the right opportunity.

I had previously worked in property so didn’t have a high expectation but it was long, tedious with me needing to chase the developer consistently. I totally understand that there are a lot of different departments liaising together but there was no personal touch which let them down. I had to constantly be proactive, the first few times this is fine but after 5 months it got very frustrating. The handover was arranged and I had sorted everything with work and then it got changed so I couldn’t go and collect the keys. I wasn’t impressed with the process but they did make up for it with a few nice touches like putting a banner on the door for when we arrived.

I expected snagging issues with a new build property needing to settle but we have had issues with door handles being faulty, flooring and carpets – four years later we still have one thing which isn’t fixed as they have done a bodged job trying to mend it. Overall it hasn’t been too bad as you always get a response and after a bit of back and forth you get it fixed or know where you stand. I don’t know if the developer is still managing the site or if it has been passed on but they completed the site about 6 months ago and the Countryside office has now gone and since then it has felt that the management experience has dropped.

The layout of my house is fantastic, it is spread over 3 floors with 3 large double beds. We have two children and they are lucky enough to each have a large bedroom. As mentioned we have had a number of problems with fittings, the appliances are fine but they feel cheap. The décor was plain when we moved in but that is fine with us.

The site is huge now. I don’t know if more phases or buildings were agreed after I bought but I certainly hadn’t anticipated how many properties and people would be here for the size of plot. There is a big issue with lack of parking and there are cars parked everywhere.

The biggest issue is the general upkeep of the communal areas. There is often a lot of litter all over the place. For example we have two parks, one for small kids and one larger park. The larger one has no bins so there is rubbish everywhere and the weeds are taller than me and I am over 6ft, it is such a shame as it could be so nice. I speak with the other owners on my street as we pay a large amount in service charge and I just don’t know how it gets spent.

I have been put off buying a new build property – unless I had a vastly different budget but certainly not in this price bracket.

Please tell us what you like and dislike about this area:

Kings Park is close to the station and crossrail is coming. I grew up not far from here and I do feel that the area has gone downhill. You will hear some not nice stories about crime and break ins and there was a very high profile murder reported nearby. There is no shopping centre you might expect people to group together, it just isn’t as nice an area as it was.

Please share one thing (or more) which you wish you had known before you moved in:

I hadn’t anticipated how many properties and people would be here for the size of plot and it would be something that I would look into before buying a new build again. I would also ask about the ongoing responsibility for managing and looking after amenities between the developer and the local council and the timescale for this. Other than rubbish collection the council doesn’t do anything on our site and I don’t know if that means the parks and areas are the responsibility of the developer or the local council and that is why they have fallen into disrepair.

1
Facilities
3
Design
3
Location
1
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

A high quality place to live in an up and coming neighbourhood.

This building is a really nice place to live.
All apartments have a covered balcony and some also have a terrace.
There is CCTV covering the communal areas and a video intercom and two heavy duty front doors.
Two lifts help people living on high floors get upstairs.
There is a secure cycle store and a play area for children.
At the back of the building, there is a gated courtyard with access to residents of the development and visitors only which makes rear facing apartments very peaceful and quiet.
The apartments are leasehold with relatively low ground rents compared to the rest of London.
One massive benefit is that there is a Resident Management Company written into the lease, which means leaseholders can control how services are managed and keep an eye on costs. Over five years that I’ve lived here, the service charge has gone up by less than inflation due to the work of interested residents.

Please tell us what you like and dislike about this area:

Inside the building we have a Costa Coffee, local supermarket (who are open 24/7) and Silverpoint Medical Centre (GP surgery). Directly across the road there is an independent coffee shop (Pages and Blendz) and next to that there is a dentist, post office and pharmacy. To the side of the building is a local butcher shop.

Within a five minute walk are the local library, Halifax, Santander and Natwest banks, a Tesco Express, Lidl and local fishmonger. In 10 minutes you can walk to the Sainsbury’s superstore and in 10 minutes you can drive or cycle to the local Tesco Extra and IKEA, which is really handy for you when moving in. Coincidentally, the new Meridian Water train station has also recently opened there which gives access toward Stansted Airport and Stratford. Just past that is a Costco warehouse and a retail park with Currys, Decathlon, Pets at Home and Halfords. The building is around 12 minutes walk away from the brand new Tottenham Hotspur Stadium which hosts top tier football and NFL games. There are two London Overground stations (Silver Street, Zone 4) and (White Hart Lane, Zone 3) within 10 minute walking distance which allow you to reach London Liverpool Street in less than 30 minutes and brand new trains are due to run on this line imminently. There is a bus stop outside with various routes heading toward Seven Sisters, Kings Cross and London Bridge.

There is a massive regeneration planned of the nearby Joyce and Snells Estates, and a billion pound new residential neighbourhood called Meridian Water being created nearby (the new Meridian Water train station has already opened). It is an exciting time for Upper Edmonton – which has its problems but is also on the cusp of a huge regeneration project.

Please share one thing (or more) which you wish you had known before you moved in:

Visit the area at different times of the day to get a feel for the neighbourhood.

How has the building management responded to any problems or issues you have raised:

The leaseholders of the building are all members of the Residents Management Company – which means they can hold the managing agent to account. Any issues raised will be scrutinised by the board of directors of the residents management company who ensure they are solved.

4
Facilities
5
Design
4
Location
5
Value
5
Management
User submitted image of  Silver Point, N18
Read all Read less

Was this review helpful?

Report

Report

A pretty good and accessible property development (T&Cs apply)

The internal and external designs of the house will live up to your standards if you have done your research and explored the show-homes in person beforehand or viewed the floor-plans of the house when shopping online.

The facilities and building management seems good for bin collections and parking space. However, there have been a lot of complains by the development’s residents of litter and fouling from dog walkers who live outside the neighbourhood and garbage blowing away from bins and being left in the public green area for days, if not weeks.

Property management has been extremely slow, either due to the pandemic or a poor after-care ticketing system. It can take weeks and several months to get some of your complains heard to fix the major and minor issues. On average, it can take up to half or a full year to resolve all the items on your snag-list, unless your chase the project managers on a daily or weekly basis.

Please tell us what you like and dislike about this area:

Although, Eccles still needs a lot of investment to improve its image within Greater Manchester, the property development is located in a pretty good accessible location. If your don’t drive then this location is very beneficial for commuting to work as the train station, metrolink tram station and the bus station are all 10-15 minutes of walking distance. The local town has all your typical shops, take-aways, pubs, post-offices, banks including two big supermarkets, Aldi and Morrisons for your weekly shopping. One of the biggest shopping centres in the UK, the Trafford Centre is also a 20 minutes walk away.

The inside of the neighbourhood feels pretty safe, regardless of what the crime rate is like in Eccles.

I don’t hear any traffic noise from the main roads outside the neighbourhood as my house is in located in the middle. However, there is a big problem about the constant low humming noise apparently coming from the CarGrill factory based in the industrial state that is across the canal which is located behind the property development.

Please share one thing (or more) which you wish you had known before you moved in:

If you are a light sleeper or appreciate peace and quiet, then you might not enjoy the sound pollution of the constant humming noise that is apparently coming from an industrial factory owned by CarGrill across the canal, which is behind the development located at Guinness Road, Trafford Park, Stretford, Manchester.

If you live in a 3 story house, then you can hear the noise through the roof walls or the 6 Velux skylight windows of the master bedroom on the 3rd floor almost every night and sometimes even during the day. You can’t hear it that much from the 1st or 2nd floors, as the windows and walls are a bit sound proof.

However, the frequency of the sounds fluctuates from day-to-day and it can be very irritating when you’re trying to sleep every night. This is an issue that possibly may have stopped me from buying my house, had I knew this noise was always there as it is taking months to almost a year to get complaints heard by Salford and Trafford Council from my neighbours.

Also, almost every house in the development has had an issue with poor drainage in their back garden, which apparently takes several months to a year to get your complaints heard by the developer in getting your garden soil dug up again and new grass tiles relayed by the landscapers.

What is the best feature of your home:

The best feature of my home are the skylight windows in the master bedroom on the 3rd floor and kitchen/dining room. I also like the skin basin/vanity units in the main bathroom and en-suite.

4
Facilities
4
Design
3
Location
3
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Load More