The development is probably the most expensive in the area, premium price for average quality.
When you have a walk to see the houses around, you straight away notice issues with with the gutters, down pipes, bricks, garage doors.
You wonder how the people occupying the houses haven’t noticed.
Even two of the three show homes had tiles missing from their roof for months.
The street name signs are attached to the ground with metal legs, some of those metal legs not even straight.
My whole experience is badly affected by the many problems I’m experiencing.
A few examples:
Multiple plumbing issues.
Issues with very expensive flooring.
Windows and window glass issues.
Issues with doors operation, being told what the problems are but taking months to sort.
Noisy squeaky floors upstairs.
Parts of items falling off.
Bricks literally crumbling, due to rain water getting into the many cracks in the many damaged bricks, and after a cold frosty night you can see in the morning half of the brick in the floor broken into pieces.
One external wall has developed a long crack in it.
I could be listing more problems, but a selection would do for illustrative purposes.
Please tell us what you like and dislike about this area:
The area is very popular, mostly due to being close to the motorway.
At the moment it’s a busy and noisy building site with a lot of house foundation shaking. It feels like little earthquakes happening every time digger machines pass by.
It’s been muddy until recently, very poor street lighting.
When first moved in, for months it was pitch black at night.
Heavy lorry and contractors start working earlier in the mornings than they are supposed to, despite complaints from the residents.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known how much frustration and disappointment I would feel when finding and experiencing the many problems found with my house. If I had known, at least it wouldn’t have been such a negative shock.
How has the building management responded to any problems or issues you have raised:
Very slowly for some issues, doing nothing at all for other issues.
And to add insult to injury, I had to hear some contractors and site management admitting, as if it was something funny, that the issues I’m having are due to people being lazy and not doing their job properly.
It clearly feels like there is no interest in sorting out the problems.
I’ve had to explain and demonstrate multiple times to multiple people and during different months, the same issues and problems, but nothing happening to sort some of the issues.
Some issues eventually dealt with, but half sorted, or the result not even an improvement at all on the original situation.
I’ve discovered that site management had my list of snags with many items ticked as done when they are still pending.
Site management don’t seem to think about the waste of energy, waste of time, waste of manpower that is involved in taking the wrong approach and ending up doing double job, triple job, for repairing and fixing afterwards what has been done wrong due to speed.
And in the process sacrificing the customer, causing major inconvenience to buyers who have to alter their routine and day job times in order to accommodate the work the contractors need to do to fix issues, and many times the contractors don’t even turn up at all or simply tell you that the work is too much or too difficult for the time they have and they have to re-schedule it for a future unknown date.
