1) Next door flat was listed on Airbnb for around 10 months. Constant flows of people arriving and leaving. Parties during the week. Smoking constantly. Noise. Complaints about noise were useless as new guests arrive every couple of days. Took 10 months of complaining & legal action to get the owners to take it down even though it is against the development rules. Although there are still a number of flats still on Airbnb.

2) Some tenants smoke in their flats and smoke travels directly into ours. Disgusting smell and my partner has asthma. So many complaint emails to the management company, with little action. We had to vacate to a hotel one weekend when heavy smokers were staying next door – no compensation from landlord or management company.

3) Many other issues in the block. There is a spreadsheet full of complaints/live issues which one of the owners compiled and is being sent around each week. Took months of complaining for the management company (Rendall and Rittner) to even start acting. Now they have a person on site 2 days per week to try to tackle some of the issues. There’s everything from nannies being found sleeping in the underground car park, to children ruining the nice gardens with electric scooters.

For the amount of money we’re paying to stay here, it’s absolutely ridiculous

Please tell us what you like and dislike about this area:

Rubbish links to transport. Extremely busy road outside of the development, made even worse by the Hammersmith bridge closure.

Please share one thing (or more) which you wish you had known before you moved in:

I can’t pick one issue. There are so many.

Please share one thing (or more) which you wish you had known before you moved in:

The charge for a parking space in ridiculous but there are streets nearby with free weekend parking which is useful for guests and it would be helpful if this type of information was available upon arrival.

As a resident of One Tower Bridge, the development provides a number of benefits. Open 24 hours a day, 7 days a week and manned by full-time personnel, the concierge desk is conveniently located at the lobby for me to quickly stop by and arrange gourmet food deliveries, request the booking of theatre tickets, dinner reservations or chauffeur driven service to get me to the airport or anything else that I might need. There is a fully equipped gymnasium and spin studio. To me, business never sleeps. One Tower Bridge houses a business lounge that residents can reserve offering fast access of broadband, photocopying, printing and other vital services. Situated in the Cambridge House within One Tower Bridge development, the business lounge is the perfect environment for a workaholic like me to stage an early morning meeting, or put together the finishing touches to a crucially important presentation.

Travelling to work is not a hassle at all. London Bridge Station is located 7 minutes’ walk from my apartment and I can reach my office at Canary Wharf in just under 10 minutes. After work, I can enjoy my dinner and drinks at The Ivy Restaurant which is located near my apartment. There is a piazza with some of Londons most exciting new restaurant.

Overall, these luxury homes provide a five-star living experience by the banks of the Thames, which is also located close to global businesses, Michelin-starred restaurant and other attractions that are the focal point of Londons social and business elite.

We have lived in the flat since April and we have had no major issues with it. The only minor issue was that it took about 2 weeks to get fobs to get access to the underground bike storage space and during this time, my boyfriend had left his bike outside the development, which although was locked up, a part of it was stolen.

Overall, I am quite happy with the management of the building. The only thing is that the concierge could do with a bit more training. The concierge service is available 24/7 but the managers are only available between 9-5 so getting something done outside these hours is difficult. Generally, however the service works well, and they are brilliant at dealing with deliveries. They left some guide books in the flat as well as some contact numbers for us to get in contact with them. When we did have some issues with our air con, these were dealt with quite promptly. They have gone above and beyond for us.

We were able to personalise our flat at the development stage and got to choose the colour scheme of the appliances and features, which we kept pretty minimalist in order to be able to decorate. The flat is very stylish and sleek with an all-white design. We have a corner flat, which has an open plan living space with lots of big windows, so we get lots of light in. We also make use of our balcony space and occasionally have dinner on it when the weather is nice. The bathrooms have been beautifully designed. They are ultra-modern and one of my favourite features is the light around the mirror, which is a nice touch.

The development does feel quite under-occupied as some of the other buildings are not open yet and it seems that some flats were built for investment. The flat beside us was empty for ages. It generally feels quite quiet and a bit like a ghost town on the site, but that’s how we prefer it. We don’t always come across our neighbours and there have been no noise issues.

We make use of the gym on the site, which is a huge perk of living here. My boyfriend uses it every morning and I always like to go to spin or a yoga class every Monday.

There is also a communal rooftop garden where you can grow your own fruit and vegetables, which we love as at the moment, the space doesn’t appear to be used much by other residents so we’re able to enjoy the space for ourselves. We like to take coffee up there and read. Having said that, the surrounding area in Shoreditch does have an amazing buzzing atmosphere and there are a number of different social events put on that we can attend at the development. For example, there have been various mixers with other residents and there is a book club, which I have been meaning to join.

Please tell us what you like and dislike about this area:

The location is amazing. I have lived in East London since University and it holds a special place in my heart. It is very easy for my boyfriend to cycle to work and it only takes him 5 minutes. It only takes me 15 minutes for me to get the tube to work. We can get to Spitalfields Market in Shoreditch really quickly and there are lots of different options in the local area for restaurants as well as to order in from. Even at night, as a young woman I feel super safe and the security really look after us. The area itself, I always feel super safe in. As there is so much to do where we live, there is really no excuse not to do anything.

Please share one thing (or more) which you wish you had known before you moved in:

There is a small shop/café opening up on the ground floor of the development. It would been better if they had built up more of a plan about what was going to be built on the site to let us know if advance, because of any issues with noise. We specifically purchased our corner flat to face away from the street and away from any major noise issues.

The way the building management communicates any issues to us could also be improved.

How has the building management responded to any problems or issues you have raised:

Not as well trained
Really friendly
Things take longer