Please tell us about the good and bad aspects of living in your local area:

Convenient transport, diverse amenities, including lots of shops on the high street and large supermarkets only walking distance.

How has the building management responded to any problems or issues you have raised:

Yes they have been very helpful from the start, we had an issue with one of the freezer trays being broken from the start of our tenancy and Eddie was quick to get it replaced.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been nice to know more about the schools in the local area that are in proximity.

Please tell us about the good and bad aspects of living in your local area:

Very close to the station High-street and a large Asda and Lidl. it makes it easy to shop and travel to work

How has the building management responded to any problems or issues you have raised:

The building management always above and beyond :)

Please share one thing (or more) which you wish you had known before you moved in:

There is not anything I wish I knew before I moved in.

Please tell us about the good and bad aspects of living in your local area:

We have been very satisfied resident so far here and it has been a very enjoyable experience! With the price you see for a like to like property, 9/10 times, I would choose Gatefold / Be:here over other properties in Hayes. You will enjoy living here, especially with young children and pets. Great transportation links (buses or Elizabeth lines), access to daily needs shops, small, mid-size of bigger, from local shops to ASDA/TESCO/LIDL.

How has the building management responded to any problems or issues you have raised:

From a Maintenance angle, I never had a problem with the water supply, electricity and internet except for a few exceptions. Every property has maintenance issues but the resolution time of the property team is fast enough to make you feel satisfied. Maintenance team comprises Eddie, Rajan and Brian. Brian is the Master of "ALL" trades :) They responds promptly and they try to resolve issues as soon as possible. They make necessary and timely communications with the residents to keep us updated with the progress of any common maintenance issue resolution. Sometimes, delay happen due to the dependency on the external vendors, which is normal everywhere. Security aspect is also great here except for the occasional intrusions during summer (For using our great terrace).

Please share one thing (or more) which you wish you had known before you moved in:

Nothing I can think of but gym / sports related anything should have been present according to me

Please tell us about the good and bad aspects of living in your local area:

Its right next to the station and has plenty of choice in supermarkets and shops of all different needs. Bad things are there is like 2-3 pubs and not much in night life, even when you get a train elsewhere on this its like 20 mins just to get to a decent area with pubs and clubs.

How has the building management responded to any problems or issues you have raised:

Instantaneously when it comes to issues like when my bed broke and they fixed it pretty quick it was good so credit to the management team of hayes

Please share one thing (or more) which you wish you had known before you moved in:

Good wise, it was that the people managing are really good at getting back to you and it feels like they care

Please tell us about the good and bad aspects of living in your local area:

It’s a good location to live, lots of shops around, and very well connected. Staff is very helpful whenever it’s needed

How has the building management responded to any problems or issues you have raised:

The building management responds very quick about to any enquirers.

Please share one thing (or more) which you wish you had known before you moved in:

To be honest not really have one, staff has been very clear from day one