About Avant Homes

Please tell us what you like and dislike about this area:

Good local shops, restaurants and takeaways. Variety of pubs and parks. Good bus service at end of street and Alfreton train station a 10/15 minute walk away. I have had no issues on my street. Parking can sometimes be an issue. No traffic noise.

Please share one thing (or more) which you wish you had known before you moved in:

If buying from new – get a professional snagger and report problems by month 18 to get them completed.

How has the building management responded to any problems or issues you have raised:

Response has been slow for some issues, and only done for up to 2 years after moving in.

The estate, like any new build estate, is often full of builders litter and and it doesn’t seem a priority for the devloper to keep it tidy during construction.

Overall we are very happy in our new home.

Please tell us what you like and dislike about this area:

The location is idyllic, on the Southern edge of Mansfield attached to a well renowned current estate. The facilities within walking distance are minimal, there’s only a petrol station shop and that’s 15 minutes walk away. As with all new development, local facilities such as parks and shops are the very last to go in and we’re still awaiting these to be built, but we can really see the potential in the overall site once these are done. There’s no anti social behaviour, no traffic noise and we have ample parking.

Please share one thing (or more) which you wish you had known before you moved in:

To thoroughly picture yourself and your furniture in your new home and then chose lights and plug sockets accordingly!

How has the building management responded to any problems or issues you have raised:

Every single after care query we have raised has been responded to in a professional way.

Please tell us what you like and dislike about this area:

There is a small range of shops locally which we like as we live in a village. The range of restaurants is very minimal, and not many available on deliveroo or uber eats. Parking is quite tight but hopefully this will improve once the development is complete as we cannot park on the road as it is unfinished and constantly has construction vehicles up and down it. This is the only noise we can hear from our house.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that our house wouldn’t be up to the same standard as the show homes and that we would be still waiting for dates for snags 6 months on.

How has the building management responded to any problems or issues you have raised:

It is clear that finishing as many houses as quickly as possible is the priority, not those who have moved into the rushed poorly finished ones. The are not empathetic about the wasted days and how infuriating it is when no one bothers to let you know they aren’t turning up due to another poor excuse. The site team also told me that what the sales team sell us and what they can achieve are two different things, which says it all!

Please tell us what you like and dislike about this area:

A very quiet development. No major roads nearby. Construction still in progress on site. A good selection of local shops in the immediate area or not far away. Small supermarkets provide most essentials and there’s a good range of take-aways. Major supermarkets a few miles away in Worksop. Sheffield is half an hour away and Nottingham not much longer. There is a local train station on the line between Worksop and Nottingham. Connections from there to other destinations. Trains every hour but don’t run late if you want a night out. Buses to Worksop and Chesterfield. Parking on the development is tight, especially as it’s still a building site so contractors park all over the place. Large vehicles can be hazardous and materials left lying about. Council services seem pretty good. Local health centre leaves a bit to be desired, and some hospital appointments mean going as far as Doncaster. Bins get emptied on time most weeks and include a free green bin collection. Generally a nice location not far from what we need. M1 only 10 minutes away.

Please share one thing (or more) which you wish you had known before you moved in:

Avant are no better than any other shoddy builder. Avant’s show homes look great. But, what I learned is that’s not what customers get. I got a shoddy substandard build thrown together in a rush by unskilled bodgers in order to earn bonuses for a shockingly bad management. It’s not the things you can see that are the problem, it’s what you can’t easily see. The blocked drains, the leaky pipes, the broken bricks, the fittings that haven’t been secured properly (all our toilet seats fell off because the wrong fastenings had been used). The ill-fitting doors and windows letting draughts. The turf laid over the rubble. And once you highlight these problems it takes months for them to get fixed – if at all. It takes up hundreds of hours of your time chasing them up and waiting in for them not to turn up on the agreed date. Every corner was cut, and every penny and every minute was saved. And when I complained I received abuse from the management, including the Chief Exec. Avant are shockingly bad.

How has the building management responded to any problems or issues you have raised:

My house had over 160 defects. Avant have been back 56 times so far, and it still isn’t what I paid for. It isn’t anything like what was promised. They are utterly incompetent from top to bottom. They can’t build a house, and they can’t fix one. Some items have been fixed 6 or 7 times. They come to fix one problem and cause two more. We have 450mm of loft insulation but none of the doors and windows fit properly so the house is cold and draughty in winter. Promises made, are simply broken. And once their two year warranty is up they just walk away and leave you with all the problems they didn’t bother to fix.

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Facilities

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Design

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Location

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Value

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Management