About Avant Homes

Avant Homes operates in Scotland, the north east of England, Yorkshire and the Midlands. Their focus is discovering better ways to design, specify and deliver outstanding homes.

Number of Developments

21

Ratings

4.02 Rating

Rating (based on 169 reviews)

Excellent

34.91%

Very Good

42.60%

Average

18.93%

Disappointing

2.96%

Very Poor

0.59%

Developments

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Showing all 21 developments

Avant Homes reviews

Reviews

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Showing 169 reviews

Avant is not all it’s cracked up to be.

The design of the estate is good, although the roads are a little thin and if there are cars parked it can be a bit inconvenient.

The design of the house is good, nice and spacious and light.

The management at first was excellent and all our snagging was sorted however that soon ended. We have had major issues with our house – the whole downstairs flooring needed replacing, the en-suite shower tray needed replacing, Avant extending the footpath 1ft into my land without requesting permissions because the site manager “didn’t realise it was our land” (until we showed him our contract and plans), oven not being wired in properly and causing a short circuit in the wooden cupboard!! Avant seem to sort the little stuff fine but the big stuff they seem to try and get out of. Site management team has been rude to us and about us (it has got back to us). The development is nice it is just a shame about the issues we’ve faced and the people we’ve dealt with.

Please tell us what you like and dislike about this area:

Local amenities excellent, access to Metro Centre, Durham City and Newcastle upon Tyne via A1.

Bus stops in close proximity to get all over the county.

Parking on street not great, the road is quite narrow and could block easy access to houses.

Bin collections fine.

ASB occurs – my house has been egged for unknown reasons (closest one to pedestrian cut).
People treat Durham Road like a speed way at night.
As there is multiple junctions in the estate and no painted road markings, people just pull out without looking and multiple near collisions have occurred.

Please share one thing (or more) which you wish you had known before you moved in:

Avant houses look nice in the showroom but after a couple of years living in the house it looks rubbish – cracks appearing everywhere, screws showing through ceiling, door handles sticking etc. I wish I had known aftersales would be so bad as I wouldn’t have bought here.

What is the best feature of your home:

Open kitchen and dining space downstairs is perfect for kids.

1
Facilities
4
Design
5
Location
3
Value
2
Management
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Poor standard of work

The design is good and surprisingly there is little noise from our neighbours even though we have a semi detached home. I would say the only noise you really here is when children run up and down the stairs next door. Forward planning for drains seems to be an issue for Avant though. They closed off our parking bays for what was meant to be 3 weeks so we had no where to park near our home over 10 weeks , Avant had problems with the job and it had to be stopped. They left our bays inches thick of mud. Eventually after many complaints they cleaned it up.work We have now been informed again that our parking bays will not be accessible for upto 8 weeks but in Avant weeks that will more than likely be around 12+. All home owners pay a monthly management fee for the upkeep of the estate which is meant to keep the streets free of litter and to keep communal areas tidy and plants looked after. I have lived here for around 10 month and I have never see anyone picking up litter or weeding plant beds at all. To be honest I have no idea what we are paying for . Every one of our neighbours have the same opinion and it is a constant topic of conversation on the estate Facebook page .

Please tell us what you like and dislike about this area:

It’s a nice street with little traffic noise . We did have a problem with cars being broken into by one individual but that has stopped now. Transport links to Durham & Newcastle are regular and reliable. The are plenty of shops, banks and takeaway restaurants in Chester Le Street and Birtley.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t expect the high level of Finnish you see in the show homes .

How has the building management responded to any problems or issues you have raised:

Over the phone the advisors can be a little rude . Be patient when you need to speak a site manager, difficult to track down .

4
Facilities
4
Design
4
Location
3
Value
1
Management
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Value for money with a high spec house.

The development itself I feel is well laid out with greenery in the street and pleasing aesthetics. The houses themselves look very up-market. The houses inside I would say are very high spec compared to your usual new-build houses and you get a lot included as standard within the price including high spec shower systems and the HIVE heating. I was impressed that there are plenty of plugs as well as special plug holes put into the wall to enable you to hang your TV on the wall and feed your tv wires through so they are hidden. I think the space of the bedrooms and the house in general is great as well for a new build as you tend to find that they often have small bedrooms. Our garden that we have is very spacious and we feel lucky that we are not backed onto other houses. The double drive is an added bonus too.

Please tell us what you like and dislike about this area:

There are plenty of local shops, bars and restaurants nearby, either walking distance or a short drive/taxi ride away. The transport links are good with many bus stops outside the street which take you to direct to the town as well as the local areas. The street itself is reasonably quiet, you do get cars which speed through the street despite there being speed bumps as well as playing loud music from the cars and revving the engine. The bin collections have been fine although mine has been missed one occasion. There’s no traffic noise from the road outside where I live in the middle of the street. There has been a lot of car break-ins in the street since I moved in which does leave you feeling slightly uneasy.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t anything I could think of that I could share that I didn’t get from my viewing.

3
Facilities
5
Design
5
Location
4
Value
4
Management
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Couldn’t be happier!

The estate is gorgeous, I feel so lucky to live here. The paths/roads aren’t yet finished as houses are still being built, but I know it’s going to be even nicer once that’s done. The rooms all have plenty of space – I’d have maybe liked extra storage space but I think the size of the house is well optimized. We’ve had a couple of plumbing issues, but they were repaired rapidly and to a high standard. We rent from the council for a reasonable price, however I think these are expensive houses to buy. That being said the quality is high and customer service is great (honestly we thought we’d maybe be treated to a lower standard being in one of the council houses but I’m pleased to say this is not the case!)

Please tell us what you like and dislike about this area:

Nice quiet area, we’ve been in well over a year and never had any issues. It’s an absolutely gorgeous estate, my partner and I often say “I can’t believe we live here” as we moved from a damp house in a rough area. The busses come regularly to Newcastle, Chester-le-Street, Durham and Washington (as well as other places) – it’s really convenient to just get a bus to work in Newcastle! The Barley Mow pub is really nice and super close, there are a couple other pubs nearby that we haven’t had chance to try yet due to covid but they look lovely and we can’t wait to go. There’s plenty of parking space and the bins are emptied regularly – never missed a week.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how hot the house can get! It is an extremely well insulated house, the heating very rarely gets turned on because it’s always warm – we live on an end of terrace too! People comment how warm the house is when they visit. One downside is we have no windows in the living room/kitchen, we do have lovely patio doors but opening them to cool down when it’s windy isn’t an option as they swing about too much, but either get a fan or some cabin hooks fitted and you’re golden!

5
Facilities
5
Design
5
Location
3
Value
5
Management
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