About Guinness Homes

Please tell us what you like and dislike about this area:

Very good area with a range of local bars, shops, gyms and very close to the ferry for access into Portsmouth.

Please share one thing (or more) which you wish you had known before you moved in:

My only issue has been the management after the sale. The development is great. Maybe just make sure you research the management company.

How has the building management responded to any problems or issues you have raised:

All queries got ignored until they were chased multiple times and none of them have ever really been resolved.

Please tell us what you like and dislike about this area:

The area has two bars/ restaurants which are across the road. It also has a gymnasium and a coffee shop nearby. The local shops are 10 – 15 min walk and the ferry going to main line train station is 15 min walk also. We have weekly bin collection with a large bin store with adequate bins for all residents. Car parking can be a 6 mins walk if you have a second car. No issues with traffic noise or anti social behaviour. Well kept beautiful area overlooking water and marina.

Please share one thing (or more) which you wish you had known before you moved in:

The dockyard can be noisy from the new aircraft carriers when home and engines run nightly at around 10:30/11:30pm.

How has the building management responded to any problems or issues you have raised:

Some reoccuring faults have taken too long to fix. Small defect issues were sorted in good time. The

4

Facilities

5

Design

5

Location

3

Value

2

Management

Please tell us what you like and dislike about this area:

Our development is basically quite good. It is in easy walking distance a variety of shops eateries and the historic Gloucester docks however there is no post box without driving or cycling. Personally we are lucky as we look over the marina but the other side of the building has little in the way of view.
Currently domestic waste is just chucked into the bin store…no bins or skips for sorting re cycling etc.
Very little parking considering most couples have 2 vehicles and position of your allocated parking spot appears a little haphazard…..ours..once finished is not outside our building although some of the apartments are not yet occupied.
Traffic noise is no more than you would expect living in an urban area and this development is far enough away from the social centre of the quays with all its bars and restaurants not to be affected by unsociable behaviour so far.

Please share one thing (or more) which you wish you had known before you moved in:

Try for waterside view if you possibly can.

How has the building management responded to any problems or issues you have raised:

To date we have not needed to raise any issues with the building management.

Management of the building is very poor, the liaisons are hard to contact and do not seem to take an interest in residents’ issues or even enact change.

The overall building quality does not represent the maintenance charge that we pay.

Please tell us what you like and dislike about this area:

Lovely location with gorgeous scenery and plenty of local amenities.

Anti social behaviour is a problem in the area, most likely due to the large number of young residents living in the area. Lots of parties during the week, not even at only weekends when it would be slightly more acceptable.

Local residents are not friendly or approachable.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that sound proofing was a massive issue and that I would hear my neighbours having sexual intercourse every night. Wouldn’t have bothered otherwise.

How has the building management responded to any problems or issues you have raised:

No, no effort at all has been made to make residents feel more secure or heard when raising queries.