Poor service from the estate agency, but nice flat and development
It’s a great development, very nice looking and newly built.
There has been some issues with breakage’s, floods, and air conditioning. In all cases I’ve contacted the agency, which is in charge of managing the development, and the service has been mediocre. They have been hard to reach and slow in response as well as in providing the service. However, it seems that their service has somehow improved more recently.
Inside the development there is a gym, a lounge and a playground which is nice to have.
The flat gets very warm in summer and we need to get all windows open all day and night long for ventilation, but it allows all the noise and the pollution in from the high street.
There is also no free parking available for residents, there is an underground parking in the development which is ridiculously expensive and would add up £400 to my rent. As an option I park nearby in a public parking space which is free although not supervised at night.
The main issue is presented when I need to load or unload my car and the only road I can leave my car on is the high street, where I got many tickets from for this reason.
Please tell us what you like and dislike about this area:
The area is nice and quiet, with a lot of green apots around. On the down side, there is not much choice in terms of shops and amenities. There is a tesco at walking distance but I find it expensive.
The connection links provide a fairly good service, there is a DLR station nearby and Canning Town station is minutes away.
Please share one thing (or more) which you wish you had known before you moved in:
How warm the apartment becomes during the summer and how slow respive is the agency
How has the building management responded to any problems or issues you have raised:
It has not responded in a quick way and they took a long time to deal with the issue