About One Housing Group

Only issue is the front gate, which constantly proves difficult for delivery companies to figure out. Often have missed deliveries from lazy couriers who can’t be bothered to figure out how the intercom works.

Please tell us what you like and dislike about this area:

Fantastic access to bars, restaurants and all that Shepherd’s Bush and Hammersmith have to offer. Despite just being off Goldhawk Road, it’s very quiet which is nice, and secured behind a gate helpfully as it borders an area where odd people tend to stray. CCTV is also abundant throughout.

A very mixed community, which is a good thing. Night walkers should remain vigilant.

Please share one thing (or more) which you wish you had known before you moved in:

How the intercom system works…

Also, fibre broadband is not yet available in this development, so you’ll need to use BT or one of its subsidiaries.

Please tell us what you like and dislike about this area:

There are perks of central location and cleanliness. But there is no green space accept where dogs walk which has made it hazardous for children. The spaces are occasionally used privately. The shops are far in excess of normal household budget. The buildings we suffer being made are mostly off limits to residents. Deep mind wouldn’t even do an out reach with the Primary School across the road from them.

Please share one thing (or more) which you wish you had known before you moved in:

That there was going to be construction works on anything like this level and that the landlord housing officers and building management officers would evaporate.

How has the building management responded to any problems or issues you have raised:

By ignoring. They will promise help but then fail to fulfil. They will phone and if you don’t answer you are then written off. Mostly once you have complained they axe you completely. They take your money and you are no longer a human being to them.

1

Facilities

2

Design

4

Location

2

Value

1

Management

Please tell us what you like and dislike about this area:

I dislike that there is no community, everyone keeps to themselves.
The main road it sits on is very loud and horrible
The canals near by are lovely to walk by and theres a bird sanctuary near the water tower which i like to visit

Please share one thing (or more) which you wish you had known before you moved in:

Wish i had known about the road before i moved in.

Please tell us what you like and dislike about this area:

The area is a decent neighbourhood. About 15 mins walk to the nearest shop, which is very convenient. Noise level is quite low to average except when the houses nearby are undergoing renovation works. A bad point would be some neighbours (the houses nearby) who like to burn their garden waste. The open burning causes the smoke to suffocate this whole area. In summer when it is essential to leave the windows open for air, the smoke gets into my unit.
The street where this new build is built on is a narrow street with terrace houses, hence many cars on both sides of the road, leaving the lane very small. Have not had any problems with parking, bin collections timely and not much traffic noise. A decent and quiet neighbourhood.

Please share one thing (or more) which you wish you had known before you moved in:

Footsteps from the top unit can be heard although they’re just walking normally.

If there is one thing you would change about your flat or property what would it be:

More storage space in the storage room/cabinet and a dishwasher should be installed. The doorbell system should have 2 options, so that we can let the courier guys up, to our unit. Now we have to go down each time.