About Crest Nicholson

Crest Nicholson is a leading property developer based in Surrey and founded in 1963. The organisation operates across London and England’s South and is committed to creating new homes and communities with a focus on sustainability. Read on for more information and verbatim Crest Nicholson reviews from residents.

Developments

Crest Nicholson developments on HomeViews include The Perspective Building, a sought-after high-rise of apartments and luxury penthouses, and Wood’s Road, which offers ample green space in the heart of Peckham. The Broadway, a mixed-use development with a central spot on Tooting High Street, is also popular.

Overall impression is good, design very modern and the quality upholding well. There is good facilities and open common areas and a decent parking lot. Good security system and the common areas like lobbies are kept very clean. Customer services helpful and I think it is worth the money.” – Crest Nicholson review by Bill T, resident at The Broadway.

Crest Nicholson reviews

The apartments are set back from the main road yet close to many transport links. There is a public park at the rear of the development and a communal garden within the development. Our apartment has been finished to a high standard with quality finishes. We are so pleased with our first London property.” – Crest Nicholson review by Leroy, verified resident at Wood’s Road.

Click on the developments below to read reviews from residents. If you live in a Crest Nicholson development click here to leave a review of your home.

Number of Developments

42

Ratings

3.90 Rating

Rating (based on 515 reviews)

Excellent

33.01%

Very Good

48.16%

Average

13.59%

Disappointing

2.91%

Very Poor

2.33%

Developments

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Crest Nicholson reviews

Reviews

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Showing 515 reviews

Beautiful garden view in a great location

I chose to rent at Regent’s Place in Bromley because it is a lovely flat in prime location. I have been living here since November 2018.

We did have a few issues when we moved in. There was no hot water and the walls weren’t very clean, but the hot water issue was resolved the next day and the walls were fixed soon after. The building management were quick to respond to any issues we had, and I am happy with the management of the building. We also have a Facebook group where if we have any issues, we can report them on there. The building’s caretaker is also on there, who directly deals with any issues and is always eager to respond. Every few months, there are also meetings with the building’s management team where residents can raise any issues they have with residents being alerted to these meetings via notices in the entrance to the development.

I have a central flat with a lovely balcony, which has beautiful views over the gardens and a nice view of Shortlands. Although the balcony is small, it is protected by glass and we have a greenhouse on it where we keep our various herbs. We also have a small table and chairs on our balcony, and we eat lunch on it whenever we can. I would describe the interior of my flat as quite minimalist with white walls. I really like our large wardrobe, which is its own separate small room. The kitchen has lovely counters and the bathroom is a nice size. We are able to decorate the flat, but we need to get direct permission from our landlord. Our flat didn’t have any curtains when we first moved in, but our landlord was quite happy to sort this out.

I was already friends with a few of the residents living at Regents Place, but I don’t know all of my neighbours. There have been some occasional issues with noise, but not a lot.

The flat is prone to flooding and leaks, but nothing too serious. The lift is also occasionally out of order too. However, overall it is a nice place to live.

Please tell us what you like and dislike about this area:

I really like the location as it is really handy and convenient. It is easy for commuting into work with the nearby Bromley South and Shortland stations and it is an easy walk into town. We are regular customers at the Turkish restaurant nearby as well as Franco Manca, which we both enjoy. There is a real variety of restaurants in Bromley and it has everything you need. The new cinema at St Mark’s Square is also great and really cheap.

Please share one thing (or more) which you wish you had known before you moved in:

I would’ve liked to have known about how the heating system and payment work.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Very modern and eco friendly build with eco credentials everywhere you look.

We love the design of the spaces, the homes, the greenery and buildings within the estate. Very modern and eco friendly build with eco credentials everywhere you look.

The management however has a lot of work to do to improve their image and services. It sometimes takes weeks before you get a reply from the estate manager. The property management tends to send letters that aren’t relevant to all property owners which causes a lot of confusion.

The service charges are ridiculously high and goes up every year. A recent increase is at over 30%. This is not sustainable. We would be paying more service charge than mortgage soon!

Please tell us what you like and dislike about this area:

What shops/restaurants/bars? There are none on the estate when we were promised they would be built by 2019.

Parking seems to be an issue in phase 1 where there are too many apartments with too few allocated parking spaces. Parking in phase 2 and further is much better with 2 allocated spaces per house.

It’s really nice to have allotments and raised beds nicely designed and close to the houses but the fencing was recently stolen despite security bolts holding them down. Some cars have also been broken into in the previous years and walls vandalised so security could be improved.

There is a bus that goes through the estate with a very friendly driver. It might be better if people could pay with a card or something convenient instead of the only and very antiquated way of cash/coins to driver to purchase a physical ticket. That might encourage more people to take the bus.

Most drivers slow down in the estate but some drive recklessly past the school and where kids are playing. We need more road safety signage. There should be a priority for cyclists all along the roads in the estate and clear signs to let drivers know that this is an eco estate. We prefer bikes and walking to cars and speeding.

The 1st play park was beautifully designed but not with children in mind so it ended up being huge and great to look at but nearly useless for kids who are surely the most important park customers. The later parks had more sense and incorporated familiar elements such as slides and swings which are now the kids’ favourites’

One commendable element is the design of green spaces, wide walkways and wheelchair friendly accessible areas throughout the estate. Much more so than any other new build estates we have seen and we’ve seen a lot in many parts of the country. The challenge however is to stop drivers from parking their cars illegally on drop curbs, roadsides and pedestrian pathways, blocking the intended wheelchair access!

Despite being mis-sold on the savings we’ll make living on an eco estate, which is next to nothing (higher heating bills, ever increasing service charges), the best part of this estate is the incredible community. Everyone you meet here is very friendly, genuine and more than you can ask for in a neighbour.

Please share one thing (or more) which you wish you had known before you moved in:

The ever rising service charge and the fact that there isn’t really any savings on heating bills.

How has the building management responded to any problems or issues you have raised:

They managed to resolve all snagging issues, some several times over until it was fully satisfactory so no complaints there.

2
Facilities
3
Design
4
Location
3
Value
1
Management
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A perfect family location to call home

Houlton itself is a great development. We currently rent with Crest and are purchasing with Morris as we prefer the build style and location. Since moving here, there have been some changes for the worst, with modular homes being built towards the front which are not in keeping with the other builders and stand out. We love visiting the tuning fork, the school is ideally located and our eldest is fortunate to have received a place in the secondary school ready for opening. Any new build estate has challenges and sometimes it gets muddy, but they do try to keep on top of it. We have had little to do with the property management side as tenants we don’t do so however have signed up to the guidelines for our new home. There are some challenges and teething problems but ultimately most get resolved. The gardens are a challenge whichever builder as the land is full of clay so our garden becomes water logged throughout winter. Overall, we are so proud to live in an amazing new area and can’t wait to spend a long time here with our family.

Please tell us what you like and dislike about this area:

Having rented on Houlton for 2 years, relocating 120 miles, we have now purchased our home here to be built late summer 2021. We were attracted to It immediately. We needed somewhere central as we both work in supply chain, we needed a primary school for immediate use with future need of a secondary and the primary school, St Gabriel’s is brilliant. We have huge open spaces along with cycling and walking paths. Transport links to London and other major cities are really good but to get from here to Rugby can be challenging as we still don’t have a bus route. Our road is great, neighbours lovely with minimal noise. Bin collections are alternate weeks and a great bin cleaning service follows! The challenge is the local park whilst for for Houlton, attracted lots of non residents during lock down. This was tough as we were trying to obey the rules of only walking to parks but with others driving left us without a park to use with the children as it was far too busy. The positive is this shows people love our area

Please share one thing (or more) which you wish you had known before you moved in:

How lovely everybody is locally and how friendly they are.

How has the building management responded to any problems or issues you have raised:

We haven’t raised any issues with them due to renting

5
Facilities
4
Design
5
Location
4
Value
4
Management
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Crest Nicholson – never again. Avoid!

Some houses built in incorrect orientation. Roadworks/pavement signs don’t make sense i.e. 2 arrows pointing to different sides, construction lorries delivering into driving lane, blocking while main road. Often construction done blocking street/drive with no notice, no signs. Only find out when arrive in dead end in car/go to leave in car and can’t. H&S fencing often not out back around building sites in evening. Houses or rubbish areas, left open to access, hazard to children/teenagers. Lampost was put directly Infront, within touching distance of neighbours main bay window. We pointed out incorrect location to plan which showed it on corner, that every other one in corner of plots, that it was clearly in way, non-sensical, and directly opposite our window too. Was finally relocated, but only after owner then pushed for it to move too.

Please tell us what you like and dislike about this area:

No facilities built yet; awaiting parks, shops, bins, some visitor parking spaces incomplete/missed/fenced off. After 6months have just got a road sign. Took many weeks before had door number. Made deliveries very hard to organise/recieve. Still awaiting street lights, temporary solar ones were put in place after a month or so. New plot plan not given to council or utilities, so they did not have our door number registered. Has been long winded manual process to register for garden bin, council tax, and other utilities. After 6months still don’t have gas/electric bill, because incorrect meter no. and door no. registered by Crest. Energy Ombudsman says not handling error, point of reg issue. So no compensation. So we suffer, for their mistake. Will get 6+ month bill in one go at some point, in current cost of living, very hard to allow for that.

Please share one thing (or more) which you wish you had known before you moved in:

Check house a week before move in. All should be finished and checked. Ask to see check / sign off list from site manager. Check they done their own any check. Check floor stuck down, left 24hrs to dry, then selaant added. Check paint, and sealant dry 24hra before you move in. Check Driveway etc built with drainage in design. Check plot number & design correct on plan in legal paperwork. If it’s changed, then ensure developer then re-notifies all those authorities it sent original plan/plot numbers to. Ensure developer registers you’re correct elec/gas/solar meter numbers to your address.

What is the best feature of your home:

I really don’t know. The experience with Crest has left me sour/numb about whole thing, so I have no positive feelings about house yet still. It’s still un-finished, 6months later. The point of buying new build was to avoid disruption of fixing/building works in an existing house, to avoid disruption and upset to our children who have additional needs. And we have had 6months of on and off trades in and out. Caused a lot of unrest in first few months when moved in, we wanted to avoid, and moving house was change enough for kids.

1
Facilities
2
Design
4
Location
1
Value
1
Management
User submitted image of  Curbridge Meadows, SO30
User submitted image of  Curbridge Meadows, SO30
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