About Crest Nicholson

Crest Nicholson is a leading property developer based in Surrey and founded in 1963. The organisation operates across London and England’s South and is committed to creating new homes and communities with a focus on sustainability. Read on for more information and verbatim Crest Nicholson reviews from residents.

Developments

Crest Nicholson developments on HomeViews include The Perspective Building, a sought-after high-rise of apartments and luxury penthouses, and Wood’s Road, which offers ample green space in the heart of Peckham. The Broadway, a mixed-use development with a central spot on Tooting High Street, is also popular.

Overall impression is good, design very modern and the quality upholding well. There is good facilities and open common areas and a decent parking lot. Good security system and the common areas like lobbies are kept very clean. Customer services helpful and I think it is worth the money.” – Crest Nicholson review by Bill T, resident at The Broadway.

Crest Nicholson reviews

The apartments are set back from the main road yet close to many transport links. There is a public park at the rear of the development and a communal garden within the development. Our apartment has been finished to a high standard with quality finishes. We are so pleased with our first London property.” – Crest Nicholson review by Leroy, verified resident at Wood’s Road.

Click on the developments below to read reviews from residents. If you live in a Crest Nicholson development click here to leave a review of your home.

Number of Developments

31

Ratings

4.07 Rating

Rating (based on 355 reviews)

Excellent

39.72%

Very Good

47.04%

Average

9.86%

Disappointing

1.69%

Very Poor

1.69%

Developments

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Crest Nicholson reviews

Reviews

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Showing 355 reviews

Very impressed tenant after a full year and a bit

The area is made up of beautifully modern apartment buildings, all in the same colour (Bath stone) but subtly different designs. Our building has a closed back garden which is really beautifully designed and includes a children’s play area and small climbing wall for children, as well as very large picnic tables and ample benches, lots of plants as well. There is even a ping pong table.

There are parking spaces allocated to those residents who have cars in an underground car park under the building. Enclosed bike storage is available for all residents. There is a gym which is free to use for tenants (how great) and a special common area for residents which has clearly been furnished and decorated by an interior designer.

The flat itself has a really good efficiency rating and has no gas. The internet is FTTP which is pretty much the best you can get at the moment, however not many providers are compatible with it yet. The bathrooms have an excellent ventilation system and haven’t shown any signs of forming mould at all over the last year. The heating system has a thermostat and works great. The provided washer dryer works great and so does the dishwasher, fridge and oven.

I wouldn’t go furnished with these flats, mostly because the lounge furniture is not the best (the grey square sofa & armchair are not comfortable and the glass tables are impractical).

The walls in the building are thick and all the fittings in the flat seem really solid and good quality. This flat has an expensive feel and is not easily damaged by general wear and tear, I’m really happy with the quality of the build.

The building management is handled by professionals who are extremely fast at responding & resolving issues, there is even a resident handyman who deals with general issues usually on the same day. We’ve had a few issues that have needed attention and always had professionals over either on the same day or within a day or two.

Let me not forget that pets are allowed here!! You do have to pay extra each month though, I think it’s £30 extra.

We’ve had a couple instances of stolen Amazon packages due to the fact that mail is delivered in a common area downstairs (albeit locked behind a doorbell). Each time the building manager has taken it seriously and reported to the police, as well as reviewed CCTV footage, although it’s really hard to identify such criminals. We usually try to be in to receive packages and collect them immediately.

Overall I would totally and completely recommend this flat and this area of Bath overall. Both in terms of looks and practicality I’ve been extremely impressed. If you’re after the traditional Bath architecture this won’t be for you, but if you like modern conveniences such as parking spaces and double glazed windows, this is the place for you.

Please tell us what you like and dislike about this area:

The development is less than 10 minutes from the only big Sainsbury’s in Bath and 15 minutes from the centre of Bath. It is also about 15 minutes from the only Lidl which is in the other direction. Also about 15 minutes from the high street in Oldfield Park, as well as the Oldfield Park train station. Only about 6 minutes from a bus stop that takes you straight to Bristol. Not much traffic noise here but there is some ambient noise, probably because of the sewage station nearby. No smell though, don’t worry! Also sometimes children playing outside in the play area and screaming, but I don’t mind that. The building has parking for residents but parking for visitors is tricky. Bins are collected regularly from the bin room at the bottom of the building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known not to rent the flat furnished, due to the fact that some of the pieces (the lounge furniture in particular) are not really practical.

How has the building management responded to any problems or issues you have raised:

We have a direct line on WhatsApp and every time we’ve had issues we’ve received pretty much immediate attention (within working hours and occasionally outside of working hours, which isn’t expected but I appreciate them going above and beyond). Repairs usually happen on the same day or within 1-2 days which is amazing.

5
Facilities
5
Design
4
Location
4
Value
5
Management
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A balanced review by an Elmsbrook resident

We love the design of the spaces, the homes, the greenery and buildings within the estate. Very modern and eco friendly build with eco credentials everywhere you look.

The management however has a lot of work to do to improve their image and services. It sometimes takes weeks before you get a reply from the estate manager. The property management tends to send letters that aren’t relevant to all property owners which causes a lot of confusion.

The service charges are ridiculously high and goes up every year. A recent increase is at over 30%. This is not sustainable. We would be paying more service charge than mortgage soon!

Please tell us what you like and dislike about this area:

What shops/restaurants/bars? There are none on the estate when we were promised they would be built by 2019.

Parking seems to be an issue in phase 1 where there are too many apartments with too few allocated parking spaces. Parking in phase 2 and further is much better with 2 allocated spaces per house.

It’s really nice to have allotments and raised beds nicely designed and close to the houses but the fencing was recently stolen despite security bolts holding them down. Some cars have also been broken into in the previous years and walls vandalised so security could be improved.

There is a bus that goes through the estate with a very friendly driver. It might be better if people could pay with a card or something convenient instead of the only and very antiquated way of cash/coins to driver to purchase a physical ticket. That might encourage more people to take the bus.

Most drivers slow down in the estate but some drive recklessly past the school and where kids are playing. We need more road safety signage. There should be a priority for cyclists all along the roads in the estate and clear signs to let drivers know that this is an eco estate. We prefer bikes and walking to cars and speeding.

The 1st play park was beautifully designed but not with children in mind so it ended up being huge and great to look at but nearly useless for kids who are surely the most important park customers. The later parks had more sense and incorporated familiar elements such as slides and swings which are now the kids’ favourites’

One commendable element is the design of green spaces, wide walkways and wheelchair friendly accessible areas throughout the estate. Much more so than any other new build estates we have seen and we’ve seen a lot in many parts of the country. The challenge however is to stop drivers from parking their cars illegally on drop curbs, roadsides and pedestrian pathways, blocking the intended wheelchair access!

Despite being mis-sold on the savings we’ll make living on an eco estate, which is next to nothing (higher heating bills, ever increasing service charges), the best part of this estate is the incredible community. Everyone you meet here is very friendly, genuine and more than you can ask for in a neighbour.

Please share one thing (or more) which you wish you had known before you moved in:

The ever rising service charge and the fact that there isn’t really any savings on heating bills.

How has the building management responded to any problems or issues you have raised:

They managed to resolve all snagging issues, some several times over until it was fully satisfactory so no complaints there.

2
Facilities
3
Design
4
Location
3
Value
1
Management
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Ideal development for the single professional

Context: I moved into a one-bedroom, unfurnished flat here as my first flat out of university, and have lived here since June 2020.

The thing I’d say in particular which makes living at Frederick House really stand out is the Resident Services Manager; Belinda. Having a direct line to her in case of any issues is a godsend; for example, when my balcony door started leaking during a rainstorm I had someone sent around the next day to put an immediate fix in place. In case of any issues she’s always receptive, and always responds promptly with a suitable resolution.

The building itself is fine: I like the aesthetic of the Riverside development as a whole, and Frederick House looks similar to the rest. To get inside, there’s a double set of doors which both require either the keyfob to unlock, or for someone in the building to buzz you through — the corridor in the middle is used as a mailroom. There have been a couple of reported mail thefts due to this layout (anyone you buzz in can get to the post, so one uncareful resident can damage the security of everyone else’s post), though these were quickly reported to the police and all residents were informed by Belinda, and nothing has happened recently. I would still bear this design flaw in mind, and collect parcels promptly, especially if you’re expecting any important deliveries (letters are stored in individually locked postboxes)

For the flat itself, I’m a big fan of the layout and design (quite grey/modern), the white goods are excellent (large fridge, washer-dryer, good quality oven and hob, and an extractor fan over the hob which actually extracts rather than just lifting fumes), and there’s more than ample storage space between the wealth of cupboards in the kitchen, the utility cupboard, and the full-length mirrored wardrobe in the bedroom. Having only the bedroom be carpeted I think provides a good balance between comfort and practicality. There are more than enough plugs, and the tech nerd within me is very happy that each room is wired together with RJ45 (Ethernet) ports. The bedroom and living room even have separate, programmable thermostats — excellent attention was paid to the quality of fittings throughout.

I’ve not managed to make much use of the communal facilities: the Residents’ Lounge is a great idea, but I’ve not felt particularly comfortable using it during the COVID-19 pandemic. Likewise I’ve not gotten around to being inducted to the gym. I look forward to using them at a later date.

Please tell us what you like and dislike about this area:

There are a couple of small shops immediately nearby (the Tesco Express over Windsor Bridge and the Sainsbury’s Petrol Station) which do the job, but in practice you’d walk to the big Sainsburys’ or Lidl (about 10 minutes each) which have everything you could need. Links are also good for the Farmers’ Market (held just by Sainsbury’s) on Saturday mornings, for more local produce. For restaurants and bars, I’d mostly head into the city proper (15 mins walk), but the Belvoir Castle is perfectly good, and their chip shop Pollocks is excellent.

For open spaces, Elizabeth Park is just next-door, and provides a very pleasant green space by the river: it’s a good place to sit and chat with friends.

Transport links are some of the best I’ve experienced: the local area is incredibly walkable, and one of the fastest routes into town is a very pleasant stroll by the river which brings you right next to Bath Spa train station. The buses are great (Park Lane bus stop is a 5 minute walk over Destructor Bridge, which gets you to Bristol; the main Bath Bus Station is only a 20 minute walk away and links to most of the South West), and likewise with trains you’re lucky to have both Oldfield Park (10 minute walk) and Bath Spa (20 minute walk) in walking distance, both on the Great Western Mainline with all the connectivity that entails.

I don’t have a car so can’t comment on parking, though when visitors have come for short stays the Destructor Bridge carpark just outside has worked out just fine. There is on-site parking in the underground car park which I used for just a day or so when initially moving in.

I have a lovely view of the Midland Road sewage pumping station out of my window — I actually quite like the look of it, but I know others have mixed opinions. People complaining about the smell are probably actually smelling the tip (“Bath recycling centre”) which is just over the river, which you can sometimes smell if the wind is blowing the wrong direction, but I’ve never noticed inside my flat.

Please share one thing (or more) which you wish you had known before you moved in:

Instead of typical gas services, hot water for both taps and heating is provided through E.On Heat, which has a really high standing charge and not many tariffs! (e.g. I’m paying about £45/mo in hot water for a one-bed flat with no option to switch). It’s a greener option, but bear this cost in mind with the rent.

Bins are done using a central system, and you need to separate plastic/metal, cardboard, paper, glass etc. yourself. I’d recommend figuring out some system to sort them in your flat, or just get used to sorting them when you take the bins out.

The kitchen/living room has a vinyl floor: if you’re planning on having a wheeled office chair, I’d get a protective mat just to ensure the planks don’t separate.

The thermostats are programmable, but not smart! I’d recommend giving the manual a good read and setting a proper schedule up (e.g. I have mine configured to turn on later and stay on later at the weekend, and change temperature during the day based on my usage schedule) — it’ll probably take an hour or so but it’s well worth doing, and you only need to do it once.

How has the building management responded to any problems or issues you have raised:

Promptly and excellently. Any issues are dealt with next day (which was the case for leaking around my balcony door, and a fire alarm chirping due to a low battery). Any time I have a question about something (e.g. recycling things which don’t have their own bin) I’ve gotten a response within the next day or so as well.

4
Facilities
5
Design
5
Location
5
Value
5
Management
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Beautiful garden view in a great location

I chose to rent at Regent’s Place in Bromley because it is a lovely flat in prime location. I have been living here since November 2018.

We did have a few issues when we moved in. There was no hot water and the walls weren’t very clean, but the hot water issue was resolved the next day and the walls were fixed soon after. The building management were quick to respond to any issues we had, and I am happy with the management of the building. We also have a Facebook group where if we have any issues, we can report them on there. The building’s caretaker is also on there, who directly deals with any issues and is always eager to respond. Every few months, there are also meetings with the building’s management team where residents can raise any issues they have with residents being alerted to these meetings via notices in the entrance to the development.

I have a central flat with a lovely balcony, which has beautiful views over the gardens and a nice view of Shortlands. Although the balcony is small, it is protected by glass and we have a greenhouse on it where we keep our various herbs. We also have a small table and chairs on our balcony, and we eat lunch on it whenever we can. I would describe the interior of my flat as quite minimalist with white walls. I really like our large wardrobe, which is its own separate small room. The kitchen has lovely counters and the bathroom is a nice size. We are able to decorate the flat, but we need to get direct permission from our landlord. Our flat didn’t have any curtains when we first moved in, but our landlord was quite happy to sort this out.

I was already friends with a few of the residents living at Regents Place, but I don’t know all of my neighbours. There have been some occasional issues with noise, but not a lot.

The flat is prone to flooding and leaks, but nothing too serious. The lift is also occasionally out of order too. However, overall it is a nice place to live.

Please tell us what you like and dislike about this area:

I really like the location as it is really handy and convenient. It is easy for commuting into work with the nearby Bromley South and Shortland stations and it is an easy walk into town. We are regular customers at the Turkish restaurant nearby as well as Franco Manca, which we both enjoy. There is a real variety of restaurants in Bromley and it has everything you need. The new cinema at St Mark’s Square is also great and really cheap.

Please share one thing (or more) which you wish you had known before you moved in:

I would’ve liked to have known about how the heating system and payment work.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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