20 UK Build to Rent operators providing outstanding service

Sailmakers E14

Reviews show that residents in the UK’s Build to Rent developments are enjoying exceptional levels of service. Ratings for customer service have increased since the pandemic, while the proportion of Build to Rent residents who would recommend their developer is also on the up. Based on the reviews of verified residents, we’ve compiled this list of some of the best Build to Rent (BTR) developers currently operating in the UK.

HomeViews’ 2024 Build to Rent Resident Choice Awards

On 23rd February 2024, HomeViews announced their 2024 Build to Rent Resident Choice Awards, recognising the outstanding performers in the growing UK Build to Rent sector. In total there were eight award categories, with rankings based on reviews gathered between 17 October 2022 to 31 December 2023. Only developments with 25 or more verified reviews during this period were considered eligible for the awards.

Build to Rent developers recover from pandemic

In the post-pandemic years, residents have consistently rated their developments strongly. Build to Rent (BTR) developers handled the challenges posed by the pandemic with admirable resolve and ingenuity. While frustrations at the closure of facilities did impact upon ratings as lockdowns wore on, these scores have since recovered.

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Build to rent outperforming sales developments

Build to Rent developments consistently outperform developments that have been built for the traditional sales property market. This is true across the board of HomeViews’ ratings, and particularly for management. The extra mile BTR developers go to in order to serve their residents with a high-quality experience pays dividends in the scores submitted by residents. This attention to detail in customer service is one of the key differences between BTR developments and the traditional private rental sector.

UK’s Top Rated Large BTR Communities (300+ units)

The following are 10 BTR developments with 300 or more units, listed in our 2024 Build to Rent Resident Choice Awards. They represent winners and shortlisters from across the UK.

East Village, E20

Get Living
4.42 (625 reviews) 4.42 (625 reviews)
Area guide to Stratford
Image of East Village, E20
East Village is a vibrant community in East London. It offers fully-furnished studios, one, two, three and four bedroom apartments and townhouses. All of these have Superfast WI-FI. In addition, parking spaces and storage pods are available for rent and free cycle storage is provided. Also, East Village is extremely well connected by the London […] Read reviews and details of East Village, E20

Blackhorse Mills, E17

Legal & General, urbanbubble
4.64 (236 reviews) 4.64 (236 reviews)
Area guide to Walthamstow
Image of Blackhorse Mills, E17
Blackhorse Mills is more than just a home; it’s a way of life. Somewhere you can feel totally free. To paint the walls, bring your pets, swim in the lido, chill on the roof terrace, work out in the gym, host friends in the dining rooms, stretch in the yoga studio… And a whole lot […] Read reviews and details of Blackhorse Mills, E17

Kampus, M1

Native
4.61 (97 reviews) 4.61 (97 reviews)
Area guide to Manchester
Image of Kampus, M1
Located in the Manchester Piccadilly district, Kampus is Manchester’s garden neighbourhood. In the centre of the city. By the canal, near the station. Minutes from everything. With secret streets, gardens and terraces, and independent food and drink. With 1 and 2 bedroom apartments, across 5 beautiful, individual buildings – available to rent from 2021 – […] Read reviews and details of Kampus, M1

Sailmakers, E14

Greystar
4.65 (161 reviews) 4.65 (161 reviews)
Area guide to Canary Wharf
Image of Sailmakers, E14
Greystar’s Sailmakers is a Build to Rent scheme, which comprises of 327 units. It is within the mixed-use Galliard Homes development, Harbour Central. The site is situated on the Isle of Dogs close to the River Thames, and less than a 10-minute walk from the heart of Canary Wharf. In addition, transport links come courtesy […] Read reviews and details of Sailmakers, E14

Angel Gardens, M4

Moda Living
4.69 (229 reviews) 4.69 (229 reviews)
Area guide to Manchester
Image of Angel Gardens, M4
Angel Gardens, by Moda Living, sits in the heart of Manchester, within the NOMA innovation district. It features a total of 466 interior designed apartments to rent with a mix of sizes, ranging from studios to three beds. In addition, it offers no deposit and is pet-friendly. Likewise, residents benefit from 250MBPS WiFi, Samsung 50″ […] Read reviews and details of Angel Gardens, M4

Leodis Square, LS11

Dandara Living
4.72 (165 reviews) 4.72 (165 reviews)
Area guide to Leeds
Image of Leodis Square, LS11
Leodis Square by Dandara Living is located in central Leeds. Comprising studio, one, two and 3-bed apartments, residents benefit from a free onsite gym featuring a wide range of equipment and free weights, spin studio and virtual training system. Leodis Square has a pet-friendly policy and the onsite team are available 24/7 to deal with […] Read reviews and details of Leodis Square, LS11

The Junction, LS12

Native
4.74 (115 reviews) 4.74 (115 reviews)
Area guide to Leeds
Image of The Junction, LS12
The Junction, located in Leeds is a collection of 665 one, two and three bedroom apartments. The stylish Build to Rent residential and retail scheme will also include parking and cycle storage. In addition, residents benefit from co-working and meeting spaces as well as private dining and landscaped gardens. Additionally, the touch down points at […] Read reviews and details of The Junction, LS12

The Lexington, L3

Moda Living
4.55 (98 reviews) 4.55 (98 reviews)
Area guide to Liverpool
Image of The Lexington, L3
Moda, The Lexington, sits on Liverpool’s iconic waterfront, situated at Princes Dock. It features a total of 325 stylish apartments to rent, with a mixture of sizes, ranging from studios, three beds and luxury penthouses. Similarly to buildings in New York, these apartments incorporate an art deco interior design. In addition, it offers no deposit […] Read reviews and details of The Lexington, L3

The Residences Manchester, M15

Legal & General, urbanbubble
4.68 (259 reviews) 4.68 (259 reviews)
Area guide to Manchester
Image of The Residences Manchester, M15
The Residences Manchester offers luxurious Build to Rent options with one, two, and three-bedroom apartments, as well as penthouses. Residents can enjoy a number of communal facilities, including a 20-meter indoor swimming pool, sauna, fitness center, work from home space, private dining rooms and a yoga and dance studio. Moreover, this development is conveniently located […] Read reviews and details of The Residences Manchester, M15

The Wullcomb, LE1

Way of Life
4.69 (195 reviews) 4.69 (195 reviews)
Area guide to Leicester
Image of The Wullcomb, LE1
The Wullcomb is a Build to Rent development managed by Way of Life, located in the heart of Leicester. The building offers 297 apartments with a mix of spacious Manhattan studios alongside one and two-bedroom apartments. Residents have the option of choosing a furnished or unfurnished apartment. Additionally, there are a wide range of facilities […] Read reviews and details of The Wullcomb, LE1

UK’s Top Rated Small BTR Communities (Under 300 units)

The following are 10 winners and shortlisted developments, again from across the UK. Here, small communities means developments that have fewer than 300 units in total.

The Lark, SW11

Allsop Letting and Management
4.56 (58 reviews) 4.56 (58 reviews)
Area guide to Nine Elms
Image of The Lark, SW11
The Lark is an Allsop Lettings and Management development situated in Nine Elms. Residents benefit from Nine Elms Park on their doorstep and a car-free pathway between Battersea Power Station and Vauxhall Cross. Additionally, Battersea Power Station is just a 5 minute walk away, and Vauxhall Station is 15 minutes away. Furthermore, the Lark offers […] Read reviews and details of The Lark, SW11

Merlin Wharf, LE3

Cording Residential Asset Management
4.02 (51 reviews) 4.02 (51 reviews)
Area guide to Leicester
Image of Merlin Wharf, LE3
Merlin Wharf, managed by Cording Residential, is located in Leicester city centre along the River Soar. Residents here benefit from a 24-hour concierge, river views, co-working spaces, gym, residents’ lounge and cycle storage. Read reviews and details of Merlin Wharf, LE3

Berkshire House, SL6

Essential Living
4.47 (99 reviews) 4.47 (99 reviews)
Area guide to Berkshire
Image of Berkshire House, SL6
Berkshire House is a Build to Rent development managed by Essential Living. There are 68 apartments, and these are a range of studios as well as one and two-bedroom apartments. Additionally, Berkshire House has a central location on Maidenhead High Street. Therefore, it is close to Maidenhead station and a short drive from the historical […] Read reviews and details of Berkshire House, SL6

Chapel Wharf, M3

Dandara Living
4.87 (336 reviews) 4.87 (336 reviews)
Area guide to Salford
Image of Chapel Wharf, M3
Chapel Wharf by Dandara Living sits in the heart of Manchester. Comprising of a range of studios to 3-bed apartments, residents benefit from a pet friendly policy, an onsite gym as well as car/bike parking. In addition, there is a courtyard garden, a free 3,789sqft gym equipped with the latest range of cardio and functional […] Read reviews and details of Chapel Wharf, M3

Duet MediaCityUK, M50

JLL
4.86 (159 reviews) 4.86 (159 reviews)
Area guide to Salford
Image of Duet MediaCityUK, M50
Now managed by JLL, Duet is adjacent to the bustling MediaCityUK on the waterfront in Salford Quays. There are wide range of local amenities, including 15 bars/restaurants, shopping outlets, leisure facilities, a cinema, a theatre, and a nursery. The development comprises 270 pet-friendly one, two and three-bedroom apartments to rent. In addition, the building also […] Read reviews and details of Duet MediaCityUK, M50

The Quarters Croydon, CR0

The Quarters by Bravo
4.76 (134 reviews) 4.76 (134 reviews)
Area guide to Croydon
Image of The Quarters Croydon, CR0
Long-term letting scheme The Quarters Croydon offers residents a stylish and convenient base in this thriving South London suburb. There are 151 high-specification studios at the development, with Croydon station only a 4-minute walk away. Trains reach London Bridge in just 14 minutes, while Gatwick Airport is also easily accessible.   Read reviews and details of The Quarters Croydon, CR0

The Lansdowne, B16

Way of Life
4.73 (169 reviews) 4.73 (169 reviews)
Area guide to Birmingham
Image of The Lansdowne, B16
The Lansdowne, managed by Way of Life is located in Birmingham’s Edgbaston Village. The building offers 206 apartments, furnished or unfurnished. There are a mix of one, two and three-bedroom apartments and duplexes on offer. In addition, residents have access to a wide range of amenities including 24h concierge and free super-fast Wi-Fi.  Similarly, facilities […] Read reviews and details of The Lansdowne, B16

The Trilogy, M15

Allsop Letting and Management
4.84 (226 reviews) 4.84 (226 reviews)
Area guide to Manchester
Image of The Trilogy, M15
The Trilogy is a HomeViews award-winning development comprising of 232 one, two and three bedroom apartment. This is more than an outstanding development. It’s the start of a whole new community – and a new chapter in your life. Feel safe whatever the time of day or night with 24-hour security, while the on-site resident […] Read reviews and details of The Trilogy, M15

The Whitmore Collection, B3

Legal & General, urbanbubble
4.90 (212 reviews) 4.90 (212 reviews)
Area guide to Birmingham
Image of The Whitmore Collection, B3
The Whitmore Collection is a development offering a range of 1 & 2 bedroom canal-side apartments and townhouses. These feature high-quality appliances and and video security intercom along with speedy 100MB Virgin broadband. Likewise, residents can enjoy facilities including a residents’ courtyard, gym, a clubhouse and private dining room. Read reviews and details of The Whitmore Collection, B3

Vox, M15

Allsop Letting and Management
4.90 (178 reviews) 4.90 (178 reviews)
Area guide to Manchester
Image of Vox, M15
Vox, managed by Allsop is located just off the A56 in Manchester. The Vox offers a collection of 1,2 and 3-bed apartments. Moreover, they are only a short bus away from the city centre. In addition to underbuilding parking, there is also storage for over 280 bikes. These are monitored by CCTV and stored behind […] Read reviews and details of Vox, M15

What is HomeViews?

HomeViews provides verified resident reviews of the UK’s housing developments. We’re working with developers, house builders, operators, housing associations and the Government to recognise high performers and help improve standards in the built environment.

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Jan Moys

A residential property expert with over 15 years’ experience creating content... Read all

A residential property expert with ov... Read all