The apartments are pretty nice, and the building management is super nice and helpful.
The actual tenancy system, how contracts are dealt with and rent paid in is excellent. It’s all online and via a portal and this is super easy to manage. I have had literally 0 issues negotiating a renewal and in fact they were really helpful when I renewed. From a landlord perspective the group are excellent and respond promptly to any concerns or communication.
The development has a few weird niggles though with heating and water, as well as the gate not working frequently. Can’t really count it against them though. It would be nice if whomever is on night duty maybe walked around the complex more and was a little more visible.
The location is good re: how close it is to the train, but the neighbourhood isn’t great and I think the pricing is based on the assumption cross rail will be there so it’s very expensive for the neighbourhood.
Please tell us what you like and dislike about this area:
Hayes is not very nice. I’m pretty sure everyone lives there because it’s an easy commute to London.
Please share one thing (or more) which you wish you had known before you moved in:
Some of the apartments can be a little dark. The noise from the trains is quite loud so if you don’t like that take it into consideration (I actually quite like the sound of trains)