Service charges are opaque

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In December I finally received a service charge demand from BAML.

Ours being a townhouse, the initial estimate was GBP1.59 per sq ft which would be about GBP2385 for our house. However, it seems the charges will in fact be somewhere close to double this amount. It was unclear from the bill how they have apportioned the cost and some seemed bizarre. I won’t go into all the detail here and I had many emails back and forth with BAML to explain why charges had been proportioned as they had.

The whole thing is much too opaque and it seems to be made intentionally difficult or impossible to check if they have made a mistake with the way the costs are being shared out. It is also frustrating to have such high charges when so much of the development – such as the leisure centre – haven’t been completed. Residents agreed to pay and now a Residents Association has been set up to challenge.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t take estimations as actual. Visit the Royalwharf forum and hear from other residents.

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Facilities
5
Design
5
Location
3
Value
3
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews
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