Inside of property is lovely, spacious and well designed with a modern feel. Initial price was reasonable, however urban splash tried to increase the monthly rent price in September. Increased price was around £70 more per month which was unfair on people struggling during a pandemic. Locked into an external compartment to give us water bills, we have been here 13 months and still haven’t received a bill. Urban splash have tried to force people into signing a new year contract instead of allowing people to be on their rolling contract as stated in initial contract. No repairs done by urban splash and we have contacted regularly, we had some safety concerns regarding gates being broken for several months as this is meant to be a private gated community and we get a lot of kids/ randomers walking through gates. Parcels often stolen from peoples doorsteps. Building work is very noisy and often started at 8 am without letting us know they will be doing works (I am a night shift worker) and it’s very difficult to work during the day from home eg. on the phone. Sometimes the noise is louder than the TV. The lake is lovely, lots of green space to walk around. Fantastic views from our apartment. Could be a truly wonderful place, very badly run. Would not recommend urban splash to anyone.
Please tell us what you like and dislike about this area:
Right by retail park, private lake is lovely to walk around. A bit far from town but rent is reasonable. For sale price is expensive.
Please share one thing (or more) which you wish you had known before you moved in:
How bad the management were. The noise levels that the builders would be.
If there is one thing you would change about your flat or property what would it be:
Boiler/ electrical are very cheap so is very expensive for electricity each month, advertised as an eco flat, not eco at all.