Happy first time buyer

Verified

The flats themselves are nicely designed, modern, quite spacious and each has a nice sized balcony. The plants around the perimeter road are nicely kept and it does look classy. There is a nice courtyard, however this is not particularly well maintained by the management company (see my third point). Neighbours are friendly and in the main do not generate any excessive noise. This usually comes in the form of locals riding mopeds on to the development and courier drivers – however this is nothing too major.

I was very impressed with Fairview in the lead up to the purchase and communication post sale. I was also very impressed with them in terms of getting snagging sorted. I had several issues including over sensitive fire alarms (which were eventually moved) , a faulty bath panel and a few scrapes on the wall. Fairview ensured these were sorted quickly.

My only real overriding negative has to be the management company (KFH) who are nothing short of an embarrassment considering the monthly sum we pay them (in total about £220 a month). It takes them ages to reply to you queries and actually getting something resolved is always a painful process. I’ve had various issues ranging from incorrect and confusing billing to not being able to get into my block as the lock on the door was damaged. I had to frequently enter and exit through the bin store over the course of about 6 months. The parking situation is a joke as well. There now only appears to be 2 visitor parking bays for the whole of the complex (a development with over 200 flats I believe). They also want £15K per parking space. There are a lot of free parking spaces on the development and thus more visitor bays shouldn’t really be an issue – but for them it is. Quite simply they’re not good enough.

Please tell us what you like and dislike about this area:

Well located just down from Crystal Palace and not far from Penge. Good transport links into London Bridge, Bromley, Croydon and Gatwick Airport. Lots going on in Palace itself – pubs, restaurants, cafes etc. The park is also very nice that houses the National Sports Centre with a lot to do.

The development itself is very nice and that does encourage locals that do not live on it to visit – which I do find a little irritating at times.

Please share one thing (or more) which you wish you had known before you moved in:

The management company (KFH) as described above

If there is one thing you would change about your flat or property what would it be:

The management company (KFH) as described above. I live on my own and work hard to pay for a nice place in which to live. Parting with over £220 a month would be a lot easier if I felt that I actually got something for it.

4
Facilities
4
Design
4
Location
4
Value
2
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews
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