Fantastic first impressions, but the lived-in experience is disappointing

Verified

The Trilogy is an excellent place to live at first glance: it is modern, innovative and well-equipped with a gym, delivery lockers, 24/7 concierge and well-furnished communal areas. These certainly draw you in on first impressions. But after 9 months of living here, I’m a bit underwhelmed: light and socket fittings are cheap and sloppily installed, with spotlights misaligned or not flush to the ceiling. The internet is provided by a terrible ISP – I experience regular dropouts whether connected to WiFi or ethernet – with no option to switch. Some of the furniture in my fully-furnished apartment is more trendy office than comfortable home, especially the cheap, uncomfortable, small sofa. But worst of all is the building’s thermal performance. Even my north-facing apartment becomes stiflingly hot in the summer months, to the point where fans and the MVHR system cannot provide adequate cooling. The corridors have south-facing floor-to-ceiling windows which turn these areas into veritable greenhouses, and the heat has nowhere to go but into the adjoining apartments. There’s no good reason why a modern development should have such issues with heat, even without full air conditioning. I’ll have to bear another summer here due to the pandemic, but I won’t be sticking around for a third. The building management, which is a real stand-out positive here, are aware of this issue and provided fans to numerous apartments, but I think they should explore more creative solutions.

Please tell us what you like and dislike about this area:

I like the proximity to Cornbrook tram stop, and the city centre is a walkable distance, but the area consists of lots of low-grade industrial areas although these are undergoing redevelopment

Please share one thing (or more) which you wish you had known before you moved in:

View an apartment in summer, some may be cooler than others.

How has the building management responded to any problems or issues you have raised:

I had a leaky washing machine which was resolved within 24 hours.

4
Facilities
2
Design
4
Location
3
Value
4
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews
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