Good development, shady area and poor management company

Verified

Design of the flat is good, gym is decently equipped also.

HOWEVER, the management company is extremely slow in responding queries from the residents, the rooftop of the two buildings have been closed since 6 months ago due to some leakage issues and we’ve not heard back from the company with a confirmed fix date in sight. And whenever we (the residents) ask for a response we’d often have to wait for a least months to get a feedback and often just via email with empty promises with no actions. Overall, very very very disappointed with the management company and wish we could have chosen some other alternatives.

Please tell us what you like and dislike about this area:

The development is situated just 3 mins walk from the nearest DLR station which is very handy – there’s also a GP service which is just 5 mins walk. There are co-ops and Tesco in the walking distance also which is convenient.

There have been too many thieves and dodgy people hanging in our development – bike storage room was broken a few times and these people like to smoke in our communal area. And as of last week our flat entrance was broken into where thieves managed to steal furnitures in the communal area. Overall very disappointed.

Please share one thing (or more) which you wish you had known before you moved in:

How shady the area is and how bad the management company is – I wish I had known all of these and I would not have bought anything here.
I also wish I knew the concierge was not 24 hours and that we don’t get a security as this area is in dire need of security and all the headaches I’ve had could have been avoided.

If there is one thing you would change about your flat or property what would it be:

The property management company – pinnacle which is absolutely useless.

3
Facilities
4
Design
3
Location
4
Value
2
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews
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