West Tower, M15

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Legal & General, Urbanbubble
Ranked 10th out of 58 in Manchester
4.59 (57 reviews) 4.59 (57 reviews)
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Transparency Rating: Adequate
This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

4.68
Facilities
4.79
Design
4.68
Location
4.32
Value
4.51
Management

Situated in Deansgate Square, West Tower is a Build to Rent development featuring a range of one, two and three-bedroom apartments. Residents have access to a wide range of amenities including dry cleaning services and access to a residents lounge. Once completed in 2020, residents will be able enjoy a variety of facilities, which will include a swimming pool, sauna, cinema, roof-top garden and bar. The development is only a three-minute walk away from both Castlefield and Deansgate stations.

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£1,100 pcm
One Bedroom Apartment
1 Bed
1 Bath
442 sq ft
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£1,850 pcm
Two Bedroom Apartment
2 Bed
2 Bath
964 sq ft
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£3,800 pcm
Two Bedroom Apartment
2 Bed
2 Bath
1770 sq ft
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£4,200 pcm
Three Bedroom Apartment
3 Bed
2 Bath
1770 sq ft
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£8,000 pcm
Four Bedroom Penthouse
4 Bed
3 Bath
3080 sq ft
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Reviews

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Why the West Tower is a great place to live!

Verified Resident
Verified Resident
Review Date Sep 2020

Having lived in Beetham Tower for three years prior to moving into West Tower, I was lucky enough to see the buidling go up and was immediately struck by the fantastic external surfaces/cladding design patterns which give the building a strong sort of sci-fi sort of look which woudn’t have looked out of place in the Blade Runner films or Metropolis!

The facilities both in the building and in my Apt are excellent. So much so that during my Covid shielding lockdown period of 17 weeks earlier in the year I had enough room (much larger than my previous Apt) to walk around the perimeter of my Apt to get some exercise which helped keep me sane!

It’s great to have building management people on site 24/7 to fix any issues which are always completed speedily & efficiently. Regarding my Apartment I was allowed to make changes to the Internal decor (Blackout blinds & adding a projection screen) when I moved in and staff were always on hand to help out with securing tall furniture to walls etc.

The best part of the service though was the support provided by the Concierges, Lettings Staff & Managers is that everyone was always on hand to help and go the extra mile if necessary. This includes a Lettings Agent doing my shopping / collecting my repeat prescription for me on a regular basis without which I would have not have been able to stay at home during my shielding period.

The reason I moved into West Tower from Beetham Tower was the increase in apartment space, the reduced leasing costs and the up-to-date modern facilities available including 1Gb Fibre-Optic Broadband & SKY Q. Finally being able to rent the Apt unfurnished helped me to relocate a significant amount of personal belongings from my local storage space which had languished there for the last 3 years which enabled me to make considerable savings.

Having owned several houses in and around Manchester for 25 years and having rented 3 apartments in Manchester for the last 6 years or so, I feel strongly that whereas I would call the other Apartments ‘temporary accomodation’ that the West Tower with all its superb amenties & great staff is somewhere I can finally call ‘home’ again.

Please tell us what you like and dislike about this area:

Likes: – Great location distance-wise for the Metrolink which gives ‘on the doorstep access’ to the whole of Greater Manchester and beyond. Obviously fantastic access to some of the best restauarant & bars in the NW, if not the country. These premises seem to be in a contsant state of flux, if something doesn’t quite prove succesful then it is replaced in a short space with something invariably better and more cutting edge. Manchester has finally been succesful in securing a Michelin star for the first time in 50 years for the ‘Mana’ restaurant in the Northern Quarter (NQ). The renowned Observer food critic, Jay Rayner has highly recommended a wide range of eateries in Greater Manchester which is always a good sign that Manchester is now firmly on the UK ‘foodie heaven’ map. The range of bars available in Manchester (especially in the NQ) is second to none.

Dislikes: – A minor point, as ever, there are a considerble amount of new tower buildings being built in Manchester at the moment, some of which are very close by. In the main the noise created from these new builds is barely audibale in my Apartment if the 3 Door/Windows are kept closed, but when open it can sometimes get very loud. This is only a minor issue though and doesn’t impact on the living experience.

Please share one thing (or more) which you wish you had known before you moved in:

My superb Lettings agent fully covered all aspects of the Apartment facilits with me prior to signing the lease and so there is nothing I can think of that falls into this category!

If there is one thing you would change about your flat or property what would it be:

The only thing I would change would be for the Apt to have Air conditioning installed. Both last summer & this have seen fairly extreme temperatures which, even with the blinds closed in the living room have still led to the room being uninhabitable on some days!

4
Facilities
5
Design
4
Location
4
Value
5
Management
User submitted image of  West Tower, M15
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Manager Response

Thank you so much for taking the time and trouble to write such a detailed review and we are delighted you have made the move to West Tower.

It was our pleasure to be able to assist you whilst you were shielding. This situation has thrown up challenges to all of us and we are so glad to be of help to you.

The space in our homes have really come into their own during the enforced period of lockdown and we are happy to hear that the space has been put to good use during this period!

Building a community and building trust and rapport with our residents is at the core of everything we do and whilst we don’t always get it exactly right for everyone, we are very happy to have been of service to you.

Thank you again for giving such a glowing report of West Tower

West Tower Living

Verified Resident
Verified Resident
Review Date May 2021

These flats are designed to a high standard and it would be hard to find anything nearly as impressive. The amenities are amazing with access to a pool and various gyms. The only drawback is that sometimes it can be difficult to get in touch with the resident services team and once they lost an important delivery which was signed for by their staff however I was ultimately compensated for my loss.

Please tell us what you like and dislike about this area:

The area is easily connected by train and has local restaurants and bars. Limited green spaces around however there is a terrace on property.

Please share one thing (or more) which you wish you had known before you moved in:

None I can think of

If there is one thing you would change about your flat or property what would it be:

More responsive resident service team/more trust in the security of deliveries.

5
Facilities
5
Design
5
Location
4
Value
3
Management
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Manager Response

Hi Imani

Thank you for taking the time and trouble to leave your review and we are delighted to read that on the whole you are loving living at West Tower.

We are acutely aware that since the pandemic, parcel deliveries have reached unprecedented levels and we’re so sorry that one of your deliveries went astray.

We area about to introduce a digital parcel service for residents so that there is much more control from residents themselves as to when and where parcels are delivered and collected and we really hope that this provides a much more positive experience all round where deliveries are concerned.

Thanks again for your review

Amazing building

Verified Resident
Verified Resident
Review Date Apr 2021

Design and facilities are amazing and it is always so clean. Staff are very helpful and attentive – really enjoyed living here so far and would recommend to anyone. Gym is so good! Booking is a bit annoying but means there’s always going be equipment available.

Please tell us what you like and dislike about this area:

Really beautiful building and amazing concierge. Really close to sainsburys and all the shops in town. Only downside is parking- it’s very hard to get a parking spot in the building and parking round the building isn’t the best.

Please share one thing (or more) which you wish you had known before you moved in:

Just how lovely everyone is! It’s been so great so far!

What is the best feature of your home:

The space- all of the apartments are so spacious and airy.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Emily

Thank you so much for your lovely review about West Tower. Hopefully our Prime Minister will lower the restrictions again very soon and we can be more flexible with resident numbers and timings for being in the gym. We are so glad you love the facilities.

It is really lovely to learn that you have found our community so great. We’ve got some fantastic residents here who share our passion to build a really special place to live.

Parking, regrettably is going to be a challenge with approximately half the number of space when compare to apartments in the underground car park. We do have some deals with the NCP car parks in the vicinity so if you do need some further information, please get in touch with your Resident Services team who can give you some more details.

Hope you have been enjoying the glorious sunshine on the roof terrace and in the main part of Deansgate Square.

Really appreciate your review and we hope you continue to love it here.

Love it!

Verified Resident
Verified Resident
Review Date Apr 2021

I absolutely love it here. We have only lived here for a month and a half but it’s just fantastic all round! The concierge staff are all incredible too and just very friendly and lovely. It’s always clean and things get sorted very quickly, which is always a bonus.

Please tell us what you like and dislike about this area:

You can’t hear outside at all. It’s brilliant! The area is fantastic and having a bin chute is very handy!

Please share one thing (or more) which you wish you had known before you moved in:

We were initially told that guest passes to the Club were £5 but then later found out they’re in fact £25… that was heartbreaking to tell all our friends and family.

What is the best feature of your home:

I cannot even pick one. I love absolutely everything!

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Alicia

Thank you so much for your lovely review and we are delighted to learn that your first month and a half with us has been so good.

I know the Front of House Team will me made up to get a shout out!

You’ve created a first for me, never had such a positive comment about a bin chute. It is a very valid point though and very noteworthy that when living in a tower, not having to take your refuse down to the basement, particularly if you live on the higher floors is a huge benefit!

Sorry you were mis-advised about the cost of visitor passes to The Club. Unfortunately we’re still not able to issue them at the moment due to COVID and the need to limit numbers in the building. I am sure we will get to the point in the future when you will be able to bring visitors in. Totally get you are super keen to show off the fantastic amenities on your doorstep. We will get there!

Lovely to read that your home is also great and I know the landlord will be delighted to read your comments.

We hope you continue to love your time with us and we will have you as a resident for the forseeable future.

Wow tower

Verified Resident
Verified Resident
Review Date Apr 2021

I’ve been living here for almost two years now since the opening and it’s a really nice place to live. My apartment was very nicely furnished (from new) and any maintenance issues have been promptly attended to. The facilities are great, the gym and pool are of a high standard and are included in the rent. It’s also handy to have virgin broadband included in the rent as well. There’s a 24 hour concierge so I find this good from a safety point of view and the staff are very friendly and helpful. If I had to pick a bad thing about living here it would be the lack of a balcony but I’ve gotten used to this now. Lastly, it’s good that pets are allowed in this building, it’s been really great to have been able to have a pet particularly during lockdown and it adds a good vibe to the building I think.

Please tell us what you like and dislike about this area:

The location is great, near Castlefield and the Deansgate metrolink.

Please share one thing (or more) which you wish you had known before you moved in:

The square is under development so there are some complaints about noise from construction but personally I haven’t had a problem.

If there is one thing you would change about your flat or property what would it be:

It would be great if the apartment came with air conditioning.

5
Facilities
5
Design
5
Location
4
Value
4
Management
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Manager Response

Hi Lisa

Thanks so much for taking the time and trouble to leave such a lovely review and we are delighted you are loving your time here at West Tower.

We have to agree the facilities and the pool are unrivalled in Manchester and we’re very proud of our pink tennis court!

Fortunately the main construction is finished and it is amazing to see the retail units starting to be fitted out and Deansgate Square coming to life.

We’ll of course feedback to the constructors about the apartments getting warm in the summer months.

Appreciate your feedback and please let us know if you need anything.

Kind regards

Beautiful location and great building

Verified Resident
Verified Resident
Review Date Apr 2021

Beautiful well designed building. Excellent and luxurious design in all areas. The facilities are fantastic, including gym, swimming pool, roof top terrace, and work/social space. Super friendly and helpful maintenance team and concierge. Building management office team can be quite slow to respond and unhelpful at times.

Please tell us what you like and dislike about this area:

In a fantastic location in central Manchester. Near lots of great restaurants , bars etc. Slightly disconnected from central bus routes but otherwise great.

Please share one thing (or more) which you wish you had known before you moved in:

How impractical some of the design features are (very easily stained counters and walls)

What is the best feature of your home:

Very well equipped with great views in the building

5
Facilities
5
Design
5
Location
3
Value
3
Management
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Manager Response

Hi Ali

Thanks so much for taking the time and trouble to leave us a review. We are delighted that you love the design location and facilities as much as we do!

The feedback about some of the fixtures and fittings is much appreciated and we’ll make sure that when the time comes to refurbish the homes, we will use your comments to help us with the new design.

I know the maintenance team and Front of House will be delighted to get a mention. Please be assured we’re working on our response times. It’s so great to see the city coming back to life and I hope you’ll continue to enjoy the fabulous views and Manchester’s hospitality for many more years.

Thank you!

Verified Resident
Verified Resident
Review Date Apr 2021

I moved in back in August 2019 just a month or two after West Tower was opened. The move in was seamless thanks to Abdul for being patient and answering all my questions at the time. I’ll be moving out in 2 weeks time and would like to thank Ali, Yasmina, Christos and Sam and every one else in the team for being super friendly and helpful throughout!

Please tell us what you like and dislike about this area:

The city centre is just 15-20 minute walk which is very convenient. Also, the transport links are superb, Deansgate train and tram stations are just 2 minutes away! The only problem is parking spaces are limited and there has been problems with cars parked on the street nearby.

Please share one thing (or more) which you wish you had known before you moved in:

The west facing apartment can get quite warm during the summer time so I would stay away from that.

How has the building management responded to any problems or issues you have raised:

Everyone was super helpful, the portal was very easy to use and to report problems.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Hi Ahmed

Thank you so much for taking the time and trouble to leave such a lovely review. Everyone loves a name check and we really appreciate your lovely comments.

We’re so sad you’re leaving us , please do come back and get in touch if and when you come back to Manchester and we wish you all the best for the future.

It’s been a real pleasure to look after you.

luxurious design and work spaces

Verified Resident
Verified Resident
Review Date Apr 2021

the design of the buildings and facilities is excellent and consistent throughout, giving you the hotel experience in your home. the facilities are excellent gym, swimming pool, court, yoga room, …
many places to study and work and chill like the gallery, tea room, lounges in the reception.
management is good

Please tell us what you like and dislike about this area:

good range of restaurants and open spaces nearby but no big convenience store near by.
tram station nearby.
excellent bin collection by chute. a little noise from streets and construction nearby.

Please share one thing (or more) which you wish you had known before you moved in:

the washing machine doesn’t dry the clothes well even if you don’t fill it.

What is the best feature of your home:

the views, facilities and spaces for work and chilling

5
Facilities
5
Design
5
Location
5
Value
4
Management
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Manager Response

Hi Wael

Thank you for taking the time to write such a lovely review about West Tower.

We love feedback about all aspects of the building and facilities, so thanks for passing on the information about your washer/dryer. Has it been looked at and if not, please let us know and we’ll get an engineer out for you?

Hope you continue enjoying living here and the construction on site is almost complete you’ll be very pleased to hear.

Keep in touch and let us know if you need any further help.

Kind regards

West tower!

Verified Resident
Verified Resident
Review Date Apr 2021

Lovely spacious apartments with Modern furniture. Management are on site to deal with any issues that may arise. Amazing facilities that nowhere else in Manchester has to this level.

Concierge are on hand to help to whatever it may be, handy knowing that when any parcels are due they will be signed for no matter what and kept safe!

Please tell us what you like and dislike about this area:

Noise isn’t too bad, obviously weekends can be a bit more lively but nothing too bad!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really – very transparent from the get go

If there is one thing you would change about your flat or property what would it be:

Nothing, I enjoy my property and the entire layout of it.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Georgia

Thanks so much for taking the time and trouble to leave such a lovely review and we are delighted you love living at West Tower!

It’s so great to have all the facilities open again and I have to agree (it it doesn’t sound too biased!), they are unrivalled in Manchester.

I am sure the Front of House Team will be delighted to see your appreciation of their parcel management service, which over the past year has been tested to the limit with non essential retail being closed for prolonged periods and all carried out with a smile!

Hope you continue to enjoy living at West Tower and you know where we are if you need us.

Kind regards

Life at West Tower

Verified Resident
Verified Resident
Review Date Apr 2021

West Tower overall is a great place to live, I’m in a 2 bed corner and the size and layout is good with everything finished to a really modern high standard – any guests I have had over are amazed by how the flats look and the views across the city. The only issue I find is flats can get a little warm. Building is pet friendly which is also good as this can be a struggle in Manchester – they even have little pet seats in the lobby. Staff are all really helpful and friendly which is great and even in a facility this size they all remember your name and couldn’t be more chatty/ helpful. The sense of community in West Tower is like no where I’ve lived before, residents here are always happy to help each other and everyone gets on like a little family. Roof garden and pool are also particular favourites and never feel too busy.

Please tell us what you like and dislike about this area:

West Tower is in a great location and most places in Manchester are really quick to access. Loads of shops, bars and restaurants right on the doorstep. Only aspect that can be tricky is parking for guests but that’s sort of expected in the city centre.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe a tour of the communal areas would be good when you view or first move in as I was a little unsure on where the bike sheds etc where so had to get another resident to show me but that’s it

How has the building management responded to any problems or issues you have raised:

Yes we have had one or two little snags since moving in (to be expected in a new build) and management sorted very quickly, Sam (manager) always comes back on any emails sent in a speedy manner too.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Hi Charlene

Thanks so much for taking the time and trouble to leave such a lovely review.

Great point about showing off the amenities as well as the more practical areas such as the bike store location I’ve already added this to the viewing crib sheet for the team!

We love all of our residents, including our canines, felines, etc and honestly meeting and getting to know them is one of the best parts of being here.

Appreciate visit parking is not the best and will be a challenge to overcome as the community grows.

We hope you’ll be with us for a long time to come.

Great place, with amazing facilities

Verified Resident
Verified Resident
Review Date Apr 2021

The development has amazing facilities besiddes the apartments and everything is very well functioning.

We moved from abroad and had little knowledge about how things were functioning. Excellent and efficient support from all staff with Cathrine helping all the way.

Please tell us what you like and dislike about this area:

Great location in the center of Manchester, close to city center also easy access to main roads. Great facilities and friendly and very support staff.

Please share one thing (or more) which you wish you had known before you moved in:

A “manual” on all practicalities needed when moving to a new place.

If there is one thing you would change about your flat or property what would it be:

Opportunities to have wooden floors in all rooms including bedroom, but very minor detail.

5
Facilities
5
Design
4
Location
4
Value
5
Management
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Manager Response

Hi Christian

Thank you so much for taking the time to leave such a lovely review. I know Catherine will be made up to have been name checked!

Thanks for the really useful tips on us providing some more details on the practical side of moving in. We’re in the process of updating our FAQ’s on the resident portal so this is an area we’ll certainly look to improve on.

Your feedback about wooden flooring in the bedrooms will be passed on to the interior design team. We will be looking to refurbish in a few years and resident comments will most certainly play an important part in steering future designs.

We hope you enjoy living at West Tower for a long time and appreciate you sharing your experience with us.

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

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Facilities

Concierge

Concierge

Gym

Gym

Lounge

Lounge

Parking

Parking

Pet Friendly

Pet Friendly

Service

Service

Swimming Pool

Swimming Pool

Location

Legal & General
Number of developments 9

4.60

Average rating based on 293 reviews

View company
Urbanbubble
Number of developments 10

4.60

Average rating based on 325 reviews

View company