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Ranked 1st out of 7 in Borough of Sutton
By Greystar
4.22
The Well House offers one, two, three-bedroom apartments and penthouses. Residents have access to facilities including a concierge and an on-site gym. Additionally, the development is a two-minute walk to Sutton station, providing rail services directly into Central London.
Facilities
Balcony
Bike storage
Communal gardens
Concierge
Gym
Parking
Pet friendly
Resident events
Balcony
Bike storage
Communal gardens
Concierge
Gym
Awards
Excellence Award: 2023
Design Award: 2023
Facilities Award: 2023
Location Award: 2023
Management Award: 2023
Value Award: 2023
The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton
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141 total reviews
nd (Tenant)
Verified Resident
Sept 2021
nd (Tenant)
Verified Resident
Sept 2021
i have lived in several of these new development buildings and by far the wellhouse sutton is the best of all of them! they have a lovely co-working space, gym and huge parking space. the building management is super helpful - especially with the new addition of jimmie! i would highly recommend this building for working professionals and families to move into with their fur babies (as it's pet friendly)
Manager response
Valued Resident, Thank you for the feedback. Your response is valuable and meaningful to us. Our goal is, and always will be, to provide you with the level of service you want and deserve. Having this information will also ensure our continued success when serving you and the community. For future reference, if you would like to reach out to our Team for any reason, feel free to contact Team@TheWellhouseSutton.co.uk for prompt assistance. We look forward to your continued residency. Enjoy your day, The Wellhouse Team
Posted by
The Well House , Management
Sept 2021
MBM (Tenant)
Verified Resident
Apr 2024
MBM (Tenant)
Verified Resident
Apr 2024
The building is very good, has a modern design, a few facilities available, the noise levels are good (I cannot hear much from my own apartment). The management is on site, which facilitates the communication and makes dealing with issues reasonably straightforward. Maintenance team is great. A special shout out to both Stuart and Paul. Just today, Stuart has yet again sorted out some issues on my flat. He is extremely efficient, polite and responsive. I had a few maintenance small fixes and a sewage issue and he has managed to quickly go through them all explaining to me the possible reasons behind it in a clear manner.
Mona S. (Tenant)
Apr 2024
Mona S. (Tenant)
Apr 2024
The size of the 2 bed flat is convenient, the cleaning service for a communal place is good and the lounge and garden on the second floor is super amazing! If you are new to London or an expat don't hesitate about this place as your home. The community is friendly.
Manager response
Hi Mona, Thank you so much for your lovely review. It really means a lot to the whole team at The Well House to see your kind words, particularly our dedicated housekeeping team who work hard to keep the development clean and tidy. We have taken on board your comment regarding the maintenance and will ensure we really focus on improving our response times to provide a fantastic service for you. Best regards, Chris Dias
Posted by
Christopher Dias, Community Manager
Apr 2024
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Anoop Nair (Tenant)
Verified Resident
Apr 2024
Anoop Nair (Tenant)
Verified Resident
Apr 2024
Jezza was an absolute pleasure to deal with. She showed me the apartment that I eventually ended up renting. She also gave me a thorough guided tour of the entire premises, and answered every possible question I could come up with. Even during the move-in as well as beyond, she has been in constant touch with me to ensure my well-being.
Manager response
Hi Anoop, Thank you very much for your detailed and positive review. Our leasing associate, Jezza will be delighted to hear of your kind words and I am really pleased to hear that the whole process of moving in to our development went smoothly for you. Looking forward to seeing you around very soon. Best regards, Chris Dias
Posted by
Christopher Dias, Community Manager
Apr 2024
Montaser A (Tenant)
Verified Resident
Mar 2024
Montaser A (Tenant)
Verified Resident
Mar 2024
The move-in experience was convenient and the facility management team, specifically Jezza Loyola, helped me through out the process and post the move-in. The facilities are good for families, including residential lounges, reading areas, recreation and gym. The management and maintenance staff is helpful and can be reached easily through multiple communication channels.
Manager response
Hey Montaser! Thanks for this lovely review. I'll be sure to pass along your useful feedback and kind words about Jezza to the whole team here at The Well House. Hope to see you soon either around the community or at one of our next events. Thanks again. Matty
Posted by
Matthew Ford, Assistant Community Manager
Apr 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews