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Ranked 3rd out of 20 in Croydon
By Legal & General & urbanbubble
4.18
The Fold is a Build to Rent development by Urbanbubble that sits in the heart of Croydon. The Fold offers 1, 2 and 3 bedroom apartments, each with their own balcony. Additionally, the development is a short walk from BOXPARK and East Croydon station. Furthermore, residents benefit from private and communal dining spaces, a residents' lounge, coworking spaces and meeting rooms.
Facilities
Balcony
Coworking spaces
Lounge
Meeting rooms
Parking
Pet friendly
Private dining
Roof terrace
Balcony
Coworking spaces
Lounge
Meeting rooms
Parking
Awards
Excellence Award: 2023
Design Award: 2023
Location Award: 2023
Ranked 3rd out of 20 in Croydon
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101 total reviews
Liz K (Tenant)
Verified Resident
Nov 2022
Liz K (Tenant)
Verified Resident
Nov 2022
Nice interior design, the room is spacious. Complete and convenient facilities. The household appliances in the room are of good quality. The staffs at reception are all very friendly and helpful. The security management of the building is also very good.
Manager response
Thank you for your lovely review! I will pass on your lovely words to the whole team
Posted by
Kimberley Crichton, General Manager
Mar 2023
RA (Tenant)
Mar 2024
RA (Tenant)
Mar 2024
Facilitates need to be improved as a lot of things in our apartment needed fixing at first .Management are polite & front of house ,but things need to get addressed a lot quicker for tenants . The design is very modern and the rooftop floor 10/10!!!!
Ms Teri (Tenant)
Verified Resident
Mar 2024
Ms Teri (Tenant)
Verified Resident
Mar 2024
The layout of my flat is wonderful, it's a 2 bed very spacious. Paintwork is a bit fragile, balcony is lovely. Lots of storage!! Beautiful views at night! Perfect for families, neighbours are lovely everybody is generally very friendly and courteous! Lovely sunsets!
Adeeb (Tenant)
Verified Resident
Mar 2024
Adeeb (Tenant)
Verified Resident
Mar 2024
I've lived in the fold for around 2 years now, and while the location and facilities within the development are good, the bad outweighs the benefits of living here. Firstly the lead times for maintenance take an absolute age, from raising a work order on the portal to a maintenance employee to come and service your needs takes around 2 months, this intrinsically links with the lifts which are down pretty much every weekend. Meaning the tenants will have to climb flights of stairs to reach their apartment at times. If you do raise this with management you'll receive a generic statement to say we are working on it but never provide any updates. The theme with the employees and management of this building from the GM to operations manager is extremely lazy and reactive, for example I've had an issue open for months and have emailed management numerous times to no avail. Another issue is the raising of rent prices every year, The Fold will tie you into a contract from 6 months to a year and when this nearly comes to an end they will raise your price in line with inflation, my 1 bed flat went from 1400 to 1610 in a year. The Fold also utilises a community boiler which means you have no choice of heating provider, so when you do get your bill at the end of the month its extortionately high. This has been raised with management and the company that provides the heating to no avail. I have taken the next step of seeking legal advice for this. All in all a very disappointing place to live given the potential of this building with the promising facilities and location but the management of the building lets it down. I would steer clear if you're considering living here or making it a home.
Alice (Tenant)
Verified Resident
Mar 2024
Alice (Tenant)
Verified Resident
Mar 2024
The design of the building is so well thought out. Everything is so modern and kept clean all the time. Building/property management are amazing. Always there to answer any questions and even say hello to in the early mornings and late nights! Also it being pet friendly is the best part.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews